Placed an order for grips that were shown as in stock. After a week, I had not heard form them about the order. I emailed them, but never heard back. A few days later I went onto their live chat. Then THEN told me there was a 'glitch in their inventory', and that they were out of stock. So in the nearly two weeks since I placed my order, then never thought to email me that they were out of stock and send me an ETA for when they would get more? I asked them to cancel the order. They said it would take 5-10 days to refund my credit card! We'll see if I have to call my credit card company to actually get the refund. Terrible, terrible company. read more