The attention that you get from Visionworks is superb. They are very friendly, helpful and they're…read morevery welcoming even when you get your glasses, I come back to get my frames fixedbecauseIkeepfallingasleepon them. They have an excellent warranty. Jamie is wondering, however the team are all excellent. You can't go wrong with Visionworks in Concord New Hampshire.

***THIS PLACE IS AWESOME*** I accidentally showed up today…read more02/10 at 10am when my appointment was actually 03/10 at 10am. All the staff worked to pull strings to get me in right then and there. The DO I had was very nice and informative, listened to what I had to say and showed me some cool stuff (the base of my brain) as well. Then I met Jamie the Branch Manager. First of all she is a saint! The fact that she was patient as I tried on about 50 pairs of frames before we finally found the right ones (pair number 49). She made me feel like I was the only customer of the day, took in account my dislikes and likes (even I admit some are absolutely ridiculous) and found me the perfect pair. Then we got to the pricing. I already knew what my Co-Pay was with insurance ($60) but was not expecting how amazing the price for a year supply of contacts and a pair of glasses. After all the discounts I walked out only paying $610.78. I was expecting to pay at least a grand! Working with Jamie was like talking to an old friend! It was just a great experience and I will not go anywhere else! I 100% recommend for all your eye care needs!

Excellent service value & selection. Skilled optician. Will adjust angle of glasses; knew when…read moresomething was off when I didn't.

Biggest selection of quality frames in the area! Lenny provides excellent service and is extremely…read moreknowledgeable. He has an onsite optometrist so you can make an appointment or walk in most days! I highly recommend!!

I can't say enough good things about this business. Making an appointment was easy and the woman I…read morespoke with on the phone was pleasant and helpful. When I arrived to my appointment, I didn't have to wait. Everything was right on schedule. Dr. Gallagher did a thorough eye exam and was very knowledgeable about my specific vision issues (relating to side effects from a previous procedure and an illness). He took time to answer all of my questions and I didn't feel like he was in a hurry. Back in the area where frames are sold, there was no pressure to buy frames from them. In fact, they gave me a laminated card with my prescription to take with me (presumably to make it easier to buy frames elsewhere if I wanted to). I had some unique vintage frames that I wanted to get my new prescription put into and they were able to do them for me on the premises. It's unique to find a place where someone with this skill actually works in the shop. The glasses were ready in a few days and reasonably priced. Every single person there was pleasant and helpful. I know you can buy cheap glasses online, but I'm happy to support brick and mortar businesses in the community that offers excellent service. You get what you pay for.

I called with a simple question about a bill I received, and the experience was incredibly…read moredisappointing. The gentleman who answered the phone, Bill (the owner), was extremely impatient and rude from the start. He told me he couldn't answer my questions and abruptly hung up on me. I called back simply to ask when the doctor would be available so I could speak with them directly. Once again, Bill said he was too busy to tell me when the doctor would be back and hung up on me a second time. There is no excuse for treating patients or their families this way. Basic courtesy and professionalism should be expected from any medical office. Based on this experience, I will not be bringing my daughter back.

I've been going here for years. Course, I missed a few. Wasn't good... nope…read more I saw Dr Baylus, as always and the appointment was pleasant. He also enlightened me on some eye drops to counteract my nasty allergies. Thank you so much! I then met with Alex who helped me find the perfect pair of glasses I can see again! And. - Megan provided the final product, with which I was extremely pleased. Thanks to all. Your shop is a very friendly place and I trust your guidance regarding my eye care. Until next time. Cheers!

I have been using Capital Vision Center for years. Today I went in because my puppy decided to chew…read moreon the earpiece of the glasses. I knew it wasn't a warrantee replacement, but I hoped that maybe something could be done to make them wearable. I showed up without appointment, expecting to wait a while. It was less that 15 minutes before I left, with glasses I could wear again! I made an appointment for my next exam and left thrilled!

Drs Steve and Lori are the BEST! I followed them from North…read moreConway to Wolfeboro because they treat their patients like family! I have had Doctor Steve open the office on New Years day for me to treat a scratched cornea. And just recently developed a stye on Memorial Weekend. They returned my call on a holiday weekend immediately and sent in a prescription since I was stuck on an Island. He was even willing to come in again on his day off to see me! If you want an Eye Doctor who goes above and beyond for their patients and truly cares, Doctors Steve and Lori are the BEST!

Amazing wonderful place to go five stars very good care quality and excellent doctors. Much more…read morethan just eye exams they are very advanced in the treatment of eye diseases common in an aging population. Huge selection of eyeglasses and knowledgable, friendly opticians to fit you.

Very friendly service. Would highly recommend. Visiting NH and needed glasses adjusted.read more

I have macular degeneration and Dr. Reed has referred me to a specialist for treatment. I…read moreperiodically have my exams done with Dr. Reed. She has been thorough throughout the exams and has spent enough time with me to answer all my questions and concerns.

I normally have a really good experience but this time it definitely could have been better! I was…read morecoming in for a quick visit and I had to wait over an hour to get results. The eye photo taken 2 visits ago had a hair where we should've seen the freckle so we'd know last visit it hadn't changed. $80 and over an hour later, it hadn't changed.

first time I went I had to argue with the front desk as my insurance covered it and they kept…read moresaying it didnt, it does cover it, the second time I went for a contact lens exam, I got a hurried eye exam before he said I had cataracts and possible glacoma and he was done examining me and I should see a specialist, ok fine then they charged my wellness card for a full exam with fitting, at no time did I have a fitting, wore my own tacts in and wore my own tacts out, I contested it and they lied to my insurance company and said I had a contact lens fitting, my husband was charged for glasses when they should have taken his wellness card and charged that, now trying to recoup the 200 dollars, will never go back

Dr & Vince both are excellent! I truly never thought I'd be able to find progressive lenses that…read morefit comfortably but today I came home with a pair that fit PERFECTLY! Cannot say enough how great they are here. Additionally they're very committed to serving veterans & Vince spent several sessions getting my husbands VA issued frames fitting beautifully. These guys are great!!!

In town visiting my parents and first night there, my glasses got bent a little. Found Whitehouse…read moreand they were so nice and amazing!! Fixed my glasses and even fixed the other side that was loose. I tried to pay, but they insisted it was free of charge! My vision center in Arizona is nowhere near as great as this place is. Definitely check it out!

If you have a screw lose in your glasses, if you need new nose pads and any simple job, they'll fix…read moreyou up for free

Outstanding office staff, friendly and efficient and Dr. James Frangos is top notch, I was very…read moreimpressed with him; he did a very thorough eye exam on me and explained every thing. Ken Cayer Dover NH

They were able to make glasses for me for a particular focal length I wanted, no questions asked.read more

Very nice doctors and technicians. Updates and new equipment making the appointments very easy. The…read moreproblem is when you need glasses. I've had the same insurance for years and never had an issue until I let these people get involved. Now when I get a prescription it somehow doesn't line up with when I'm able to get new glasses. I ended up having to go months longer with an old prescription and just shrugged shoulders from the person in charge of ordering glasses. I had to switch doctors and wait an extra 6 months just to be able to get back on schedule with a different, not as good doctor- but at least I can see. Waited until I was no longer a patient to post.