They asked if they could apply my initial deposit to pay my last month's rent and I agreed, in an…read moreemail. They then applied the payment late and hit me with a late payment fee which they failed to refund due to THEIR ERROR. This company are thieves. Don't rent with or from them

DelVal managed my property (1 unit) for 6 years *Price…read moregouging and nickel and dime-ing *Failed to make for smooth transition from one tenant to the next Example of prices plus: 1. Quote to make my place ready for new rental was $1,215 more than the price quoted by the management company I have since moved to and who has stellar reviews. Some items in the quote were clearly unnecessary, in my view and, apparently, in the view of the management company I've gone with since there was no mention of "ripping up carpet," for example. 2. Over 3 times more to renew my rental license than it would cost me to do by myself (which I have done every year). $70 versus $283 3. $180 to "supply and install" 3 smoke alarms. (By the way, 3 functioning alarms were there on the bannister. I was charged $95 to go to the unit to turn off one that was going off. 4. $200 to remove items left in closets and "haul to dump." Note: one item was a portrait of me when I was a child and the other items were photo albums. No questioning of whether I or the previous tenants wanted these items that clearly were personal. They knew that the previous tenants were my family members. Regardless, I would think that one's first instinct would be to see if family photo albums were left by mistake and to see to whom they belong. 5. $150 to inspect my property after the previous tenants vacated 6. $125 to replace a handle on a sliding door to the indoor balcony 7. No reports emailed to me (as other management companies that I have researched do) and a portal that does not at all make the reports easy to read. Indeed, I had to ask for a report to be run for what I needed to file my taxes. 8. An attitude of my place looking nearly like a dump when the person I am going with said it was a nice place (including a functional fireplace) with not much work to do to make it rent ready--painting was the main thing, which DelVal also said but, again, at a MUCH higher quoted price. Instead of seeing the dirt on the steps that lead to the unit as "normal wear and tear," DelVal's inspection saw it as "damage." These are examples. I very quickly learned to simply take care of matters myself. As I recall, it was going to cost 2 or three digits to replace an air filter, for example. The mark-up for repairs and maintenance is 20%!! Other management companies with reputable reviews and with years of experience charge anywhere from 0 mark-up (they have their own General Contracting Company) to 10%. In doing my personal research, I have found no other company to charge a 20% markup. Lack of Smooth Transition: For example, no arrangements were made with the tenants who were leaving in terms of keeping the gas on (putting it in my name) or changing the electricity into my name. Again, I am taking care of these things, including having to travel 2 hours to wait in person for the gas company to turn on the gas. Bottom Line: A landlord can do MUCH better without DelVal and with another management company.

I am the HOA Board President for our community in SE Pennsylvania. Our RowCal manager is Alex…read moreDusewicz. I am happy to report that our experience with Alex has been first-rate. He is responsive, thoughtful, and collaborative in managing issues as they arise, as well as the annual fiduciary responsibilities such as annual budget, insurance and other compliance matters. They handle the task of vendor management, bill paying, dues collection (and reminders), and even assisted with obtaining a 10 year reserve report. Alex is a member of our team, and we are members of his - Recommend A+++

I have thoroughly enjoyed my association with your associate, Alex Dusewicz, over the past few…read moreyears. He made the change of management companies as easy as possible. He is pleasant, always professional and competent. Every request made of him has been carried through and the owners are satisfied as well. Happy for his promotion but sad to lose him as our contact. Roberta (Bobbie) Liberace

It's true what they say- "Not all heroes wear capes." Scott…read moreis a SHINING example of "taking care of your client"! After performing my due diligence and wading through countless interviews to find the perfect realtor that fits my exact needs, the warmth, genuine approachability, along with his promptness to return communication is what helped choosing Scott to sell my home a win-win! Because of his amazing photos and description of my home, and his availability to prospective homebuyers, I received an offer immediately after Scott put my home of 18 years up for sale! He immediately set up highly organized lists, timelines, and various correspondence so that we could follow along together-all the way to the closing! Scott is the perfect person to assist you with any questions you may have-whether you contact him via chat, email or telephone conversation. His calm yet professional personality and prompt attention to your needs-sometimes even after hours-can ease your mind, knowing that your best interest is at the heart of his objectives! I will definitely keep Scott in mind for my real estate endeavors, and will continue to refer him to others as well! Thank you Scott, I wish you all the best!

Great to work with, helpful, responsive, professional and a great resource. Would recommend for all…read morerealtor needs!

As new home buyers we had no idea what we needed to protect our home - We worked with Susan from…read moreTrident Insurance agency and she was excellent. She explained every detail of our homeowners insurance policy and helped us understand what we needed, and what was going to be costly and not beneficial. She also was able to save us thousands of dollars while still getting us the coverage that we needed. We would highly recommend to anyone looking for a new insurance agent or and new home buyers!

They did a good job at finding a good homeowner's policy, but customer service since then for…read morepolicy or renewal questions had been poor. Calls get you forwarded to someone, (I think her name is Nancy Ditmar Morris?), who will either take a week to call you back, or not call you back at all. Will switch when policy renewal is up.

If you sign up with Always Rentals, just hope you don't need to ever talk to them. They is no…read morecontact information on their web site other than an email and no one ever gets back to you. I needed some support from the people I gave my hard earned money to and I never heard from them again. Absolutely terrible support staff.