They asked if they could apply my initial deposit to pay my last month's rent and I agreed, in an…read moreemail. They then applied the payment late and hit me with a late payment fee which they failed to refund due to THEIR ERROR. This company are thieves. Don't rent with or from them

DelVal managed my property (1 unit) for 6 years *Price…read moregouging and nickel and dime-ing *Failed to make for smooth transition from one tenant to the next Example of prices plus: 1. Quote to make my place ready for new rental was $1,215 more than the price quoted by the management company I have since moved to and who has stellar reviews. Some items in the quote were clearly unnecessary, in my view and, apparently, in the view of the management company I've gone with since there was no mention of "ripping up carpet," for example. 2. Over 3 times more to renew my rental license than it would cost me to do by myself (which I have done every year). $70 versus $283 3. $180 to "supply and install" 3 smoke alarms. (By the way, 3 functioning alarms were there on the bannister. I was charged $95 to go to the unit to turn off one that was going off. 4. $200 to remove items left in closets and "haul to dump." Note: one item was a portrait of me when I was a child and the other items were photo albums. No questioning of whether I or the previous tenants wanted these items that clearly were personal. They knew that the previous tenants were my family members. Regardless, I would think that one's first instinct would be to see if family photo albums were left by mistake and to see to whom they belong. 5. $150 to inspect my property after the previous tenants vacated 6. $125 to replace a handle on a sliding door to the indoor balcony 7. No reports emailed to me (as other management companies that I have researched do) and a portal that does not at all make the reports easy to read. Indeed, I had to ask for a report to be run for what I needed to file my taxes. 8. An attitude of my place looking nearly like a dump when the person I am going with said it was a nice place (including a functional fireplace) with not much work to do to make it rent ready--painting was the main thing, which DelVal also said but, again, at a MUCH higher quoted price. Instead of seeing the dirt on the steps that lead to the unit as "normal wear and tear," DelVal's inspection saw it as "damage." These are examples. I very quickly learned to simply take care of matters myself. As I recall, it was going to cost 2 or three digits to replace an air filter, for example. The mark-up for repairs and maintenance is 20%!! Other management companies with reputable reviews and with years of experience charge anywhere from 0 mark-up (they have their own General Contracting Company) to 10%. In doing my personal research, I have found no other company to charge a 20% markup. Lack of Smooth Transition: For example, no arrangements were made with the tenants who were leaving in terms of keeping the gas on (putting it in my name) or changing the electricity into my name. Again, I am taking care of these things, including having to travel 2 hours to wait in person for the gas company to turn on the gas. Bottom Line: A landlord can do MUCH better without DelVal and with another management company.

We have lived in the Royal Worthington, in a furnished apartment, for the past 2 years. I highly…read morerecommend the property- it has everything one would need. The location is the best. I can walk to Wagman's, Aldi's, Target and Wawa. There is a Panera, nail salon, Indian restaurant and juice bar also within walking distance. The Chester Valley trail is steps from the front door which makes it really convenient for walking, biking and running. The building is dog-friendly and it has a very friendly community. There are 2 dog parks, and 2 outdoor fire pits to sit and enjoy an evening visiting with neighbors. Deer and wildlife are always present and it's this park like setting that really makes the property special. The gym has all the equipment and free weights you need, the pool is heated and has a spa. There are 2 BBQs and a coffee bar and fireplace in the lounge area. There is a business center, movie room and a pool table. They also have regular social events for residents to get together. I like the apartments - they have high ceilings, granite countertops, high end appliances and a washer/dryer in each unit. The units are especially quiet and I rarely hear my neighbors. Other apartments we looked at felt very claustrophobic. The amount of natural light we get in our unit is fantastic. We travel back and forth from our home to Malvern and we always stay here. The management is accommodating and they take extra measures to make sure our stay is perfect. I cannot say enough nice things about The Royal Worthington.

Uninviting from the second that you walk in. One would question if there are staff even working;…read morethey are, but their lights are off. After a very uncomfortable tour by the property manager, we have decided to go elsewhere. Her demeanor was is if you were putting her out of her way; instead of trying to lease to three new tenants. During the tour we noticed that there are several markings on the wall that did not indicate furniture mishaps from moving, but more so cracks in the building. Fortunately, we had a lovely tour down the road and look forward to our new home.

Cory was responsive and helpful with my real estate needs concerning property management of my…read moreinvestment properties. Every concern I had was immediately addressed.

Great service and personable folks to deal with. I definitely would recommend them. It's always…read moregood to try different companies.

I am an owner of a condo unit which is managed by castle bridge and have inquired about recycling…read moreservices, which are required in the city of Philadelphia, many times and have not received any response. Basically my emails have been ignored.

If your looking for property management company, to take care of your community, they are NOT THE…read moreONE. Im still waiting for the side of my house to be fixed from the damaged done by them. it's been over a year. The contract company the use for cutting the grass, knock's off the air conditioner unit's on the side of the house's. On was hit so bad, they bent the fan's. So they refuse to pay for the dam age... Grass is cut uneven. Mulch that's put around bushes, and tree's is old mulch that's must have been sitting around during the winter. I was told bye Carrie that I would have to locate the old contractor's who cut the grass and have them pay for it. BUT PLEASE DO NOT GIVE THESE IDOT'S YOUR BUSINESS. IF SO YOU WILL BE SORRY. Look for this on YELP it will be posted there,

It's true what they say- "Not all heroes wear capes." Scott…read moreis a SHINING example of "taking care of your client"! After performing my due diligence and wading through countless interviews to find the perfect realtor that fits my exact needs, the warmth, genuine approachability, along with his promptness to return communication is what helped choosing Scott to sell my home a win-win! Because of his amazing photos and description of my home, and his availability to prospective homebuyers, I received an offer immediately after Scott put my home of 18 years up for sale! He immediately set up highly organized lists, timelines, and various correspondence so that we could follow along together-all the way to the closing! Scott is the perfect person to assist you with any questions you may have-whether you contact him via chat, email or telephone conversation. His calm yet professional personality and prompt attention to your needs-sometimes even after hours-can ease your mind, knowing that your best interest is at the heart of his objectives! I will definitely keep Scott in mind for my real estate endeavors, and will continue to refer him to others as well! Thank you Scott, I wish you all the best!

Great to work with, helpful, responsive, professional and a great resource. Would recommend for all…read morerealtor needs!

Sue is a huge supporter of the small businesses tenants she has. She will work hard to accommodate…read moreher tenants and advocate for them. I highly recommend JM BASILE & Associates for your Property Management needs.

I made a decision to relocate my business closer to home. Sue was recommended to me by a friend…read more Sue and her team very quickly found me the perfect square footage in the location. Sue has gone above and beyond helping me with all the questions I have had in this process. I highly recommend J M Basile & Associates for any commercial real estate needs Theresa DeAngelo Deangelo's Hair Salon