The second me and my buddy walked in on my birthday to the location at the NORTHPOINTE PLAZA, 9704…read moreN Newport Hwy, Spokane, WA 99218, the store manager named Heidi told us to leave literally the second we walked in so we asked if it was because we had frappuccinos from Starbucks as a joke she just kept saying "Get the f*** out of here" over and over probably about 10-12 times while im trying to ask "what is the problem" "why is she cussing at us and telling us we need to leave" she then tells us that " if we don't get the f*** out of here either the ambulance or police will remove us if we stay and she has to use her gun to make her point". And at this point we decided to leave. After she gave us no reason for why we could stay. And then when we call back and complain the next manager tells me her name and then tells me that it's private property and that they can do whatever they want once I tell him this story and then act like he didn't know her name when I asked for it again. So we decided to sit in the parking lot a little longer to figure out what we're going to do about this and had to go about talking to her and get us to go in there and look for shoes cuz they got a good deals and we just wanted a pair of shoes. About 30 minutes later after her customer that was in there and leaves she comes out locks the doors and goes to her car parked 3 cars from us and get in the car and no lie on everything I love she pulls out a meth pipe and starts smoking whatever is in that pipe. And not only did she pull out a pipe she pulls out a foil and a straw to her mouth she lights up whatever's on the foil. So needs to say she has a drug problem so maybe that's her problem because we never been a problem in any store and personal don't know anything about drugs other than the worst and that explains her behavior. She needed a fix and couldn't be bothered with another customer till afterwards.

I have always loved this Place but this year when I went to go get school shoes teresa the store…read moreManager was extremely rude and uninviting we were simply looking at the crocs and trying to put them back the best as I could as the store was already a mess and shoes were not in the right place. Then Teresa comes over and starts being extremely rude about the way I was putting the shoes back and I apologized and then tried to go back to my shopping. Then she went on saying how we can put them back in the right spot. So I gathered my stuff and left because I was not doing anything to bother anybody or her then I went back in and asked for her name and she said she calling security because I was being disruptive. This lady should not be in customer service this is not her place to be and I will never be back

The product was marked $14.99 on the shelf. I went to the register and it was $25.00. No big deal…read morebut the cashier seriously just shrugged her shoulders and said "I don't know" and continued with the transaction. No regard for customer service whatsoever. A simple apology goes a long way and why would you not make a change to the tag? The store was completely dead and the cashier was distracted on her personal electronic device. It's no wonder people shop online now days. I went to the shelf again after the transaction was complete and the cashier yells across the store, "hey can you bring me that tag? " what a joke, I took the photo and walked out. I have had way too many poor experiences with this store from waiting on repairs for 1 year to employees breaking my new shotgun as I was picking it up. Good luck Sportsman's!

Does not look like a thriving business at this point. I visited to have line wound on a couple…read morereels. I waited about 10 minutes for the employee trained for that task. There were very few employees to . People waiting in the gun department were not helped. The store seems to have a little merchandise spread out to appear adequately stocked. After my wait they had no 8 or 10 pound monofilament to fill my reel spools. If you have no product people will shop elsewhere.

I mean it's the only REI in like 200 miles in any direction, so obviously it's 5 stars…read more In addition to that, this is a pretty decent sized REI store with a pretty good selection. The staff is all friendly and helpful and will be able to direct you where you're going. The layout is a little wonky, I don't know if it's because of the overall size of the store, or just that it's laid out poorly. But once you get your bearings you'll be able to figure it out. The parking lot is also awkward to get in and out of, and also awkwardly located in relation to the main entrance. But any REI is a good REI and I'm glad this place is here.

Do your research and snipe in here for that something special. The vast majority of this stuff is…read moreunnecessary, over-engineered, outdoor recreation thirst traps for weekend warriors but of course for the dedicated adventurer there are some vital items I'm sure. Prices are off the rails. Park passes are sold here including National Forest day parking passes. Just get em' at checkout. Speaking of checkout, brace yourself for a long wait during busy times including over lunch hour. Employees can be knowledgeable or downright confused but are at least mostly friendly. I'd suggest RambleRaven first, or go online, but come here for well-researched certain somethings that you may have to return.

The location is good, but it doesn't feel like the prices are "outlet" or match the bargain vibe of…read morethe store. Lots of staff responses like "Um...pretty sure we don't carry that product. Or if we do, I just haven't seen it yet." "We might have those. Maybe check in that part of the store." (waves to corner) Then there was, "Yeah, you can totally return this by mail. Just send it back with the packaging." (Sent it back, followed up by phone, was told they refuse returns by mail, having the mail carrier 'return to sender' instead. But the pkg never came to me. Hhmmmm... No refund, no item returned to me. Ghosts have it, I guess?) It's not the staff's fault they aren't trained very well; that's a HQ decision. Just manage your expectations if you go.

It's not the biggest Nike Outlet and I can't say I saw any deals that were so great I couldn't pass…read morethem up. They had some of the shoes I typically run in but the price wasn't better than I could find elsewhere, so I wasn't compelled to buy them. Someone did welcome me soon after I opened the door and entered, which I know is an expectation... but no one paid attention to me at any other point in my time there. Fortunately, I didn't need them to.

Being a business owner, it is important to me to support the local small businesses and I go out of…read moremy way to do so. I went out of my way to support this local business and was left disappointed. I entered the store to purchase some Christmas gifts, a couple Kraken jerseys, shirts and sweatshirts, which the store had, but was stopped at the door by the gentleman behind the counter and asked if I had a mask. Having just hiked about a mile from my truck to get to this store I realized in my haste I had forgotten my mask in the truck. No mask, get out of my store! I was very disappointed by the treatment I was given by the man who appeared to be the owner of the store. Clearly he does not need my money and probably not yours either. I can only hope that someday he enters my store so my employees and I can show him how customers should be treated.

Strictly for management, lying to a brand new 22 year old father so you can get him to drive 45…read moreminutes to couer d'alene every day and be away from his newborn son. Thank you, Dave Lorange! I performed beyond all expectations and was given none of the things promised. I choose not to shop here and hope this review persuades others to do the same.

Sportsman warehouse always has everything we are looking for. Always has a great selection of…read moreeverything from apparel to 9mm ammo.

Has an great inventory of fishing and hinting items. Great deals on various items and the service…read morewas excellent. I bought some binoculars and they hooked me up with addition discount due yo it being the display model.

I had a bad experience with an online order. I bought a "new" pedal car from this store and had it…read moreshipped to my house, but the shipping cost ended up being almost double what they originally quoted me--even though they used the same company. When the car arrived, it had missing parts, dents, scratches, a bent suspension, and what looked like an old seat. I tried contacting the store and left a voicemail with my information, but no one called me back. A week later, I finally reached the same salesman who took my online order. I explained all the damages and missing parts, and the next day he called me back offering to send the missing parts and give me a $20 credit for the dents and damages--which isn't even close to what it would cost to get a proper paint job. It feels like they just expect me to spray-paint it myself. Then, they sent me an invoice for the refund, but it doesn't show the full amount I originally paid. At this point, the whole process with them feels really fishy.

This last year or so they've had the WORST scalper prices for their Pokemon cards! For example,…read moretoday, a $120 Charizard set being sold at $200, on release day. What??? Everywhere else is selling at or slightly above the $120. What are they selling it so high?? Another example is a $15 Gengar deck being sold at $40. Again..what?? Who is paying this?? They've lost my business forever. Not even going to buy non-Pokemon stuff from them anymore. Won't support this price gouging company.

I am a trans man, I have been on t for over a year and I pass. I have a deep voice aswell( even…read morehave a beard). The worker in here called me miss, I told her I was a dude and then proceeded to call me miss and mam through the check out.

I was in search of an inexpensive corn hole game set and I can't say enough about how helpful…read moreBradley was! Bradley greeted me as soon as I walked through the door, asked if he could help me find anything, then pointed me to a display with discounted summer games. After I made my purchase he even offered to bring the bulky box to my car! Big 5 nicely done!

Came in the store for some boots and was greeted by Stacey extremely nice and professional, answer…read moreall my questions and was very helpful . I'm Spokane for college baseball UC irvine vs Gonzaga . When I came back I will definently come back and ask for Stacey again. The best experience ever . Thanks Stacey

It's a very nice store! I just got here from San Diego and I had no idea where to start what I…read moreneeded I just knew I was cold! I went in everyone smiled but had a shopped and looked over everything I was so confused and didn't know what I needed! Nobody really asked me for help or really acknowledged me until I went and asked someone for help! I mean I got help but I would have left if I had any idea what other stores carry winter jackets honestly!

We purchased a set of mini NFL helmets at this store 5 days ago. We received two of the same helmet…read morein the set, which means we will be missing one team and have an incomplete set. When I asked if I could return the set, get a replacement, heck...even just get a discount on a second set, the manager said no. He said he would not help me because the package was not in "resellable" condition. I have been so disappointed in the customer service at the North Spokane store. BUYER BEWARE at this store. Shop any other Dick's store if you have the option.

Dicks uses outdated stock images on their online inventory and will mail you a similar item but…read morelower quality item with a different SKU but at a higher price. They don't seem to care that they frauded their customer.