1. American Eagle Outfitters

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    Spokane, WA

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    American Eagle Outfitters

    1.0 (1 review)
    PriceySports Wear

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    7 years ago

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    Famous Footwear

    Famous Footwear

    3.0(7 reviews)
    0.0 mi

    you are greater upon entering. The displays are very well spaced apart . They have a fun assortment…read more of things you want to look at and buy. What a fun experience !

    The second me and my buddy walked in on my birthday to the location at the NORTHPOINTE PLAZA, 9704…read moreN Newport Hwy, Spokane, WA 99218, the store manager named Heidi told us to leave literally the second we walked in so we asked if it was because we had frappuccinos from Starbucks as a joke she just kept saying "Get the f*** out of here" over and over probably about 10-12 times while im trying to ask "what is the problem" "why is she cussing at us and telling us we need to leave" she then tells us that " if we don't get the f*** out of here either the ambulance or police will remove us if we stay and she has to use her gun to make her point". And at this point we decided to leave. After she gave us no reason for why we could stay. And then when we call back and complain the next manager tells me her name and then tells me that it's private property and that they can do whatever they want once I tell him this story and then act like he didn't know her name when I asked for it again. So we decided to sit in the parking lot a little longer to figure out what we're going to do about this and had to go about talking to her and get us to go in there and look for shoes cuz they got a good deals and we just wanted a pair of shoes. About 30 minutes later after her customer that was in there and leaves she comes out locks the doors and goes to her car parked 3 cars from us and get in the car and no lie on everything I love she pulls out a meth pipe and starts smoking whatever is in that pipe. And not only did she pull out a pipe she pulls out a foil and a straw to her mouth she lights up whatever's on the foil. So needs to say she has a drug problem so maybe that's her problem because we never been a problem in any store and personal don't know anything about drugs other than the worst and that explains her behavior. She needed a fix and couldn't be bothered with another customer till afterwards.

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    General Store & Ace Hardware

    General Store & Ace Hardware

    2.8(54 reviews)
    1.6 mi
    •$$

    From auto parts to clothing and everything in between. I don't go here often an it is out of my…read moreway, but when I need that oddball item I can't find elsewhere, The General Store will usually have it. Yo just don't find many stores like this anymore, with such a mix of items. It is fun to wander thru the narrow isles and see what they have. Service has always been friendly. Sure the prices don't match the discount stores, but they have stuff! Other reviews seems to have issues with their return policy. I have only ever returned one item and had no issues.

    I used to love shopping at The General Store, but I haven't been back since the day I was…read morewrongfully accused of stealing. I was stopped at the front of the store, right by the cash registers, in full view of everyone coming and going. Multiple employees surrounded me while they searched my purse and my person. It was one of the most humiliating experiences I've ever had, especially knowing I had done nothing wrong. After they found nothing, one employee quietly apologized to me. What hurt the most was that there was never a public acknowledgment that I hadn't stolen anything or a public apology in front of all the people who had just watched me be treated like I had stolen something. Instead, I was left to walk away carrying the embarrassment and humiliation on my own. I went home in tears that day, and I have never been back. I genuinely used to enjoy shopping there, but the way that situation was handled changed that for me completely. I recently shared this experience in a comment on one of The General Store's TikTok posts about how amazing their store is. I wasn't trying to be hateful or disrespectful. I shared it because this experience genuinely hurt me, and I felt that customers should be able to speak honestly about how they have been treated. What was especially disappointing was their response. Rather than reaching out to say, "We're sorry this happened to you," acknowledging how the situation was handled, or letting me know that steps had been taken to prevent another customer from having a similar experience, they blocked me. That response was incredibly disappointing. I wasn't looking for anything from them other than some accountability and acknowledgment that the way I was treated was hurtful and humiliating. Being blocked for respectfully sharing my experience left me feeling as though protecting the store's image mattered more than hearing from a customer who had been deeply hurt by the way she was treated.

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    General Store & Ace Hardware
    General Store & Ace Hardware

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    American Eagle Outfitters - sportswear - Updated October 2026

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