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    American Dream Realty

    5.0 (2 reviews)
    Open Open 24 hours

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    Commercial real estate

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    Listing agent

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    11 years ago

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    11 years ago

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    Naylor Gardens - Dec - end of Jan. '24 - Tub leak that was not fixed for 2 months. My sister sent 9 Emails before contact DOB.

    Naylor Gardens

    (13 reviews)

    Hillcrest

    I lived there for 13 years and it was nice for the first five years then it went downhill for one I…read morekept getting milddew6on the dining room walls and the bathroom walls the paint was peeling the bathroom tub got stopped up so bad when. The tub stopped up the toilet and sink would stop up too you call maint6they come when they want to and the apartments was infested with roaches you had to call for a exterminate every month then when you go downstairs to wash or dump the trash rodents and cocktails roa hexwdrd rozmi.g on the floorand you have storage down in the basement but it is not safe to store stuff on it because people know how to break into the building back door my storage has been broken into 3times everybody pipes where connected together in the kitchen so if the person who lived next to you or over youif their sink got stopped up yours will get stopped up to be ause the pipes are connected together the floors are old they rising up I wouldn't even want my worse enemy living there the security bucks too​

    My application was denied because of human resources from my employment despite the property email…read moreverification of employment length of income. Submitting pay stubs, 50.00 application fee, and 100.00 to hold an apartment. Brandon Sibert from the leasing office is an employee who is nice/nasty and rude and falsely accused me of blaming them at fault for my denial application. He has slick, unprofessional, and inconsiderate behavior without reviewing an explanation. What do they offer? There's no central air/heat. Purchase a window from the 1980s air conditioner to cool one room and a charge of 175.00 per window. My buddy lives there, and there are big rats. Roaches. My rent is high but nice and comfortable with a dishwasher. So it's a good thing. No worries. Treat people the way you want to be treated. Oh, just found out the storage is not secure. They will break your basement lock.

    Lance Macon, Keller Williams-Metro Home Locators Team - Lance P. Macon

    Lance Macon, Keller Williams-Metro Home Locators Team

    (14 reviews)

    Lance and his team are the best! We first worked with Lance 3 years ago to purchase our condo, and…read moremore recently worked with him to rent it out. He was so helpful through every step of the process, willing to answer any question we had, and help us work through the headache that is DC bureaucracy. As first time home buyers, and now first time landlords, Lance made sure we understood and felt comfortable with all the ins and outs of each process. He is thorough, knowledgeable, responsive, kind, and just an all around pleasure to work with. We will have no hesitation to work with him again in the future, and would recommend him to any friend or family member looking for help in navigating DC real estate.

    We were first time home buyers and Lance held our hand in making our biggest purchase each step of…read morethe way. Not only is Lance a consummate professional, but more importantly he is patient, respectful, and cares about his customers wants/needs. He doesn't want to sell you a house, he wants to make sure you find a place that is 'home'. For my wife and I, as first time homebuyers we both had different ideas of what we wanted in a home. Lance was happy and willing to tour about 30 houses over the course of a year before we found the right fit. Once we found the right house, Lance then went to bat for us, making sure he was in close contact with the sellers agent so that our offer was accepted. Once we closed, Lance was always 2-rings away for a phone call to discuss any recommended contractors or other home topics. He is a great resource for information. When you go with Lance, you're getting someone who will professionally do what it takes to put you in your home.

    Coldwell Banker Residential Brokerage

    Coldwell Banker Residential Brokerage

    (1 review)

    Capitol Hill

    I did four real estate deals with Coldwell Banker Capitol Hill in the past two years and have one…read morepending currently. I mentioned this because I think that it established my credibility to critique this brokerage firm given the number of transactions I have done with them. I had a great agent who was with them and he handled the first three transactions I had with them. Unfortunately, he decided to pursue another career less than a year ago and another two real estate agents took over from him (Jeanne and Phil). Even since these two agents took over, my experience with the quality of service and responsiveness has changed dramatically. With the sale of my condo, I had several issues including non responsiveness once a contract was ratified, last minute notification of appraisal, lack of follow through of some of the home inspection items. Then with my pending purchase of a new home, these two agents did not track the various important dates that I had to remember, they didn't notify the builder of my current email address, they were not forthcoming on whether they would be accompanying me on some of the required meetings, they also did not proactively follow up with the builder on my settlement date. Then I decided to email their broker to have him address the issues. He did not respond to me until after I sent him my third follow-up email. He then claimed that his agents provided me good service and have met their obligations. He chose to overlook his agents' shortcoming and did not make an effort to address the issues objectively. All he cared about was to keep his commission. I am a firm believer of rewarding people's good work and have worked with several great agents over the years. I know that the level of service I have received from these two real estate agents at Coldwell Banker Capitol Hill did not meet the basic standards required of real estate agents. Furthermore, the way the broker handled my complaint was another reflection of the lack of professionalism and unacceptable customer service level of this brokerage firm. I would never do business with them again and I will do everything I could to make sure that others know the truth so that they would not have to experience the same thing as I have.

    American Dream Realty - realestatesvcs - Updated May 2026

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