My AC unit completely stopped working last night and I called the owner, Tom, at 8pm and he…read moreactually answered. He was able to come out the very next day and fix the problem. What really stood out was how detailed and honest Tom was about the work. He explained everything clearly, didn't try to upsell me on anything unnecessary, and made sure I understood exactly what was done. I believe Tom is the kind of person you can genuinely trust. I'll definitely be reaching out to him for any future HVAC needs. If you're looking for someone reliable who actually cares about doing the job right, call this company!

I couldn't recommend Universal enough. I called in the morning about an AC issue - Tom offered a…read morequick solution first that wouldn't have even required him to come out. When that didn't work, I called back and he was here within an hour and a half. Diagnosed the problem right away; fixed it with an efficient, cost-effective solution; taught me along the way about what he was doing & why and other things I could do to help my AC unit. He was in & out in less than 15 minutes. And I'll be calling again in September for my heat!! Highly recommend!!

Martinellis is a great company with an amazing staff!!…read more Had a plumbing emergency and the office staff was professional, friendly, and timely on the phone. Was able to get me an estimate and come out the same day. Pricing was competitive but the staff made the difference. The guys were friendly, clean, and so understanding. Will definitely utilize martinellis again in the future. Highly recommend.

Steer clear of this business ...!! Very disrespectful arrogant !! Was told by a very nice operator…read morewho answered the phone that they would be coming out the next day between 9 and 11 AM to do a free estimate on repairing a broken shower faucet kit !! I had to cancel the doctor appointment for this and they never showed up instead sent me a text with the sky high estimate and when I confronted them about the inconvenience caused by them lying to me I took a lot of badmouthing from this Michael.... Very very disrespectful arrogant and .. I got the information I was dealing with someone who is committing two of the 7 deadly sins....both GREED and SLOTH..... Best describes the personality on the other end of the text !! Do yourself a favor shop around !! Very sad how people like this are even making it in business ....if they even are !!! ....very terrible terrible terrible !! Very nasty and arrogant !! .!!!

The conversation just breaking it down to me of what work it needs to be done. I just have return…read moreducks downstairs. He told me I need to have return ducks upstairs. He just talked to me and I was very very satisfied and and he was very personable about it. So yes I will recommend this company

Cook's Heating and Cooling - exceptional service from a dynamic duo…read more There is something special about a family-run operation where the knowledge is passed down and the reputation really matters. It's clear the son is learning from the best, and the father has a wealth of experience that is hard to find these days. I recently had a new AO Smith water heater installed, and I couldn't be happier with the experience. This father-son team is the real deal. From the moment they arrived, it was clear they take immense pride in their work. They were punctual, protected my floors, and took the time to explain the features of the AO Smith unit. They were polite, fair on price, and clearly know their stuff. The installation itself is incredibly clean--the piping is level, the solder joints are perfect, and they left the utility room cleaner than they found it. If you want the job done right the first time, hire these men.

I had a job set for Robert "Bobby" Katilas of Pinnacle Plumbing to replace the old shut off valves…read moreon both sides of my water meter, and to disconnect and remove an old water softener tank from the house water supply lines. He was supposed to arrive today at 9:30 AM. He never showed up. I texted him several times, tried calling, and got nothing. He never responded to my texts. I accepted his job order, we had the job schedule last week and he texted me that he had to reschedule. So we rescheduled for Wednesday 10/15 and he doesn't show. I saw other reviews that he had done the same thing! I should have realized this guy is unreliable!! Never Again!!

STAY AWAY! Do not work with this business. They are irresponsible and not trustworthy. Bobby called…read moreme to set up time for my faucet install. We confirmed a time for the next day. He was late and when contacted gave me an alternate time. Well. This happened for two consecutive days straight. I wasted my entire weekend waiting for them to show up. Multiple texts assuring me he would come and after calling with no answer I was ghosted. If this is how they treat a customer, I am shocked they are still in business. If you use them and have an issue after they do work, don't expect a call back. Absolutely appalling and horrible. I was given multiple excuses for not coming to the job and of course being ghosted as a final F you.

They responded quickly, but unfortunately, they are not available for several days. I would…read moreconsider tam if they were more readily available.

Had them out to look at our water heater that was making weird noises. They came same day which was…read morenice for water heater repair. Turns out it just needed flushing which they did right then. Cost was reasonable, maybe $180 or so. Been quiet since. The guy was polite and didn't try to sell me a new water heater which I half expected. Good honest service.

These guys are unprofessional and unreliable. I spoke with them several times, booked an…read moreappointment and they no showed preventing me from finding another plumber for several hours. They also decided to not answer any of my calls to verify they wouldn't make it.

Great service. Courteous and pleasant workers. Response was vary quick, and the work was done in a…read moretimely fashion. Showed up on time, took care of a nasty problem, left the jobsite neat and tidy. Would not hesitate to recommend this company to friends or family, or to call on them should I need plumbing or drain service again. I wish all the service companies I use as a homeowner were this good Britt B., Merchantville

Awesome company!!!…read more Doug, arrived at my home, saw the problem, and within minutes fixed the leak. No hassle, polite, -and no BS! I would and will recommend JFK plumbing to anyone in need of plumbing services!

I pretty much got stood up for what sounded like a better opportunity. I had JFK Plumbing &…read moreHeating scheduled for an 8 am-10am window this morning. I received a call at 7:50 that they would be there in 10 mins. I let me tenant know, and she advised that she was home and would be waiting for them. At 8:25 am I received a call back from JFK Plumbing & Heating saying that they knocked three times and that no one answered, so they left. I said, "I'm the landlord, and you didn't try to call me when after 3 knocks no one answered?" The plumber said he was getting all kinds of calls for other jobs so he couldn't stick around. I asked my tenant what happened and she said it was the strangest thing. The plumbing van pulled up, she even went over to the door after no one approached the house, and then opened the door as the van pulled away. My summation is that a more lucrative job came on the horizon (as mine was only a leaky toilet) and they decided the juice wasn't worth the squeeze, pivoted, and took off. Regardless, the lack of professionalism, subpar efforts to communicate, and failure to consider how scheduling an appointment a week out and then bailing after 3 (largely contested) knocks, is just poor customer service. I wouldn't put my faith in them again, especially, as the plumber said if "all kinds of other jobs are coming in" I got deprioritized and you might too. Proceed with caution.

We had a bad leak under our kitchen sink. We contacted Goodman - they were able to schedule the…read morerepair within 2 days. The representative came during the time frame they provided when I made the appointment. He was courteous and took time to explain what the problem was. He repaired the leak in a very short time. This was the second time we had Goodman repair plumbing issues, and we'll be calling them back if we have anymore!

courteous, competent and reasonable. very happy to have a reliable HvAC and plumber - you can't go…read morewrong with Goodman!