The manager didn't want to come out for an estimate but chose to go e me one over the phone based on my description. The plumber who did the work said the work was what he was expecting but he was not told about the quote. I was charged over 50% more than what was quoted. When I called for an explanation he tried to say all the things we had previously talked about raised the price and then when he had to admit we already talked about those things I was told for the first time about how different the price could be based on the amount of time it takes. No apology from the manger. Just angrily stating he is not going to argue about it because it was still a fair price. read more