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American Door Masters

5.0 (3 reviews)
Closed • Closed

Services - American Door Masters

Automatic garage door installation

Manual to automatic door conversion

Garage door opener replacement

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Wayne's Overhead Door - untitled

Wayne's Overhead Door

(12 reviews)

On Monday morning, my friend backed my car into our garage door causing it to be inoperable. It…read morewould not go up nor down. I am mediately had a meltdown. The first conscious thought I had was calling the homeowners insurance company which I did. They got involved and advised me that there would be a depreciation involved and I would be coming out of pocket quite a bit. In the meantime, I called Wayne's overhead door and Anderson to see if they could at least come out and remove the damaged door so that we could get the car out. I talked to a very friendly young lady, and then a very friendly young man, and they assured me that they would come out and take care of it. They got here about 45 minutes later. The young man who was here along with his partner, said they would be a while, and that they would come to the door when they were through. I heard a knock on the back door in the garage and opened the door to hear the man say well we have it repaired. Do you have it repaired? Holy cow. You have it repaired? How did you do that. He said it wasn't as bad as it looked, and that a lot of doors are able to be repaired. When I asked him how much it was going to cost he $135. I could not believe it. I was prepared to be out as much as $1500 if not more and this gentleman just told me that he solved my problem for $135. I don't know that I will ever need overhead door service again in my life but you can rest assured if I do, this is the company I will be calling. These guys could have told me that my door was shot and that I had to have a new one. They could have taken advantage of me. They didn't. They are upstanding businessman, and I admire them. I will never call anyone else for overhead door service again. These guys are the absolute greatest.

zero stars!! This…read moresituation involving an African American family is deeply concerning. Two employees were recorded making racist remarks while on a customer's property. The company's response focuses on whether the employees "knew" the homeowner, which completely misses the point. Racist language is unacceptable--period. It doesn't become acceptable just because someone isn't present or identified. This is not just about poor judgment--it reflects a breakdown in professionalism and accountability. Sensitivity training after the fact does not undo behavior that should never have happened in the first place. Companies are responsible for the people they send into customers' homes. Based on this, I would not trust this company to uphold basic standards of respect.

American Door Masters - garage_door_services - Updated October 2026

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