I am a roofing contract in watertown and until a few years ago had not only used american disposal but would go out of my way to patronize their company. UNTIL they told me I couldn't fill the dumpster up with my waste. I suggested charging me more for the extra weight which I was more than willing to pay. Instead of coming up with a solution that would fit both of our companies, they decided to stop taking my phone calls and orders and pretty much ghosted me. I went in to the facility to talk to them where I was met by a very disrespectful and belligerent owner. I ceased to use them at that point until recently when my father needed a dumpster to downsize from the house they are living in. American disposal not only didn't tell us that they were picking up the container but it was only half full and they told me I would have to pay another $400 to get another one. I would suggest using waste management or Eagle disposal for your rolloff needs. They are very pleasant to work with and they will take care of their customers' needs. read more