Great service to our home. The driver help load the cart and explained the process as the documents…read morewere destroyed.

Do not use if one time shred. Pricing is ridiculous to drop off service in Troy. They want you to…read morepay min of $75 first a 96 gal tub even if you don't fill it up. Not good. I was told charge by the box at $10. Now $75. What company do these people work for? 2 different stories. Also want a contract to do one time pickup service. No service from me! You lose customers this way.

Wonderful help and they enjoy what they do. I am in my 70's and they could not have been more…read morehelpful and quick.

Great service. Highly recommend. I made an appointment, drove through the gates, drove to shredding…read moredoor and 2 young men appeared. They unloaded my boxes of documents, brought back the containers and presented me with a shredding certificate! It all took 5 minutes! Excellent service and loads of documents off my hands for $40! Cheap peace of mind. I highly recommend!

Amazing service! They helped me the same day and provided great support for what I needed! Highly…read morerecommend them for your shredding or recycling needs. Thank you!

From the owner: Recycling Cardboard baled or loose, paper, paper shredding on-site & off-site, news paper &…read moreMagazines, Plastics all kinds and Foam Processing

Superb customer service. Its like having a friend in the shredding business. Reliable, affordable,…read moreand friendly. They CONTINUOUSLY go the extra mile!

Great service. I used to just run my box of papers to shred into the building. This time they came…read moreout to my car. Always very kind and professional. They wear a mask now, due to the pandemic. I absolutely recommend this business to EVERYONE with paper piles!!!

Fair price and great service- would highly recommend for shredding needs. We had hard drives, boxes…read moreof old files and a broken shredder and they took care of everything!

This was the worst online and in person shopping experience…read more I ordered one item online because their ad states curbside pickup orders would be ready in 20 minutes. This guarantee is posted everywhere and even advertised in big bold letters on their door. When I arrived 28 minutes later, I found there's no designated parking for curbside orders. So, I called and no answer. Went inside the store and there's only one cashier and a long line. No signs anywhere about curbside pick up or merchandise pickup. Waited in line 20 minutes and the cashier paged the online orders rep. She told me she would get my order and bring it back. She never returned. Asked for a manager who was not helpful and even seemed like he hated his job. They never found my order. This whole process took over an hour. All of the employees are like walking zombies, just existing and doing nothing. They appear to be unhappy with their job and leadership as well as the processes. I doubt this location will exist much longer if they don't get it together.

This rating is for their shredding service. I called first, had three medium boxes of shredding…read more Ended up having to weigh it ALL on a 7 lb. Scale. Had to hand pile it 7 lbs. at a time then dump in in the shred containers a hand at a time. Very frustrating but the service staff were very professional during my frustration.

April did a great job for us, prompt and professional…read more She showed up on time and was very quick!

April was great to work with. The prices were good and the service was quick. Definitely recommend.read more

Stopped by here to pick up business cards for a conference the next day for my husband and me…read more I tried looking for the card holder myself, wasn't apparent. Asked for help by the print area, don't do that. They sent me to the wrong aisle. Luckily I found it an aisle off. Service was slow and sparse either to her help or to cash out. There was only 2 left and one looked quite handled, often. Place is rather shabby too.

I took a print job there and it was done incorrectly. I called them to try to see why I can do to…read morerectify the situation and the person Tara was completely rude. Told me it was my mistake even though I was clear on what I wanted. (I've gotten this job done at a closed location a couple of times before) the as I was asking what could be done about it I got hung up on. Yelled at my mother who was in the background, lied about what the corporate number was, store manager refused to give their first name . And accused me of saying these invoices will be around when my father is dead. The worst customer service I've ever experienced. I will not only never go back to this location again but will never give business to this corporation again.

Completely abandoned me after scheduling a residential shredding job! Didn't show up, didn't…read morerespond to my inquiries, just -- nothing! One star here only because I can't leave 0 stars!

I was referred to this company from a referral service about "finding a local shredding company"…read more They called back timely, made an appointment for that very same day...sounded promising. They said the number they were calling from was the actual truck and if I had to reach them, I should use that number. And then I never heard from them again! Didn't show up that day, nor the next- I waited just in case it was my error. I left a message at that number they provided- and, nothing! They ghosted me! I try to support local businesses but not this one.