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    American Coach Limousine

    5.0 (1 review)
    Open Open 24 hours

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    10 years ago

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    DIA Limousine

    DIA Limousine

    4.2
    (9 reviews)
    0.7 mi

    I like this limo company because they make the transaction easy. You can reserve everything right…read moreonline which is HUGE to me. I'm not a fan of calling to make reservations anywhere. It generally takes longer, you might be on hold, have to talk to more than one person, and too often a piece of information gets lost or misunderstood. "Oh Lord, please don't let me be mis...understood." [sorry...couldn't resist that] Anyway...I tried another company first. One with a longer history and many, many five-star Yelp ratings. But they didn't have a reservation capability on their website. So I called. And got voicemail. And gave up. Checked out DIA Limousine and they had it ALL online. I reserved, paid, and got an email confirmation. All in one day. Okay so the driver showed up 20 minutes late on a Sunday afternoon for pickup to the airport. But he called and let me know way ahead of time. It happens. Nice, clean, comfortable car and professional driver. No water (suggestion DIA...add a bottle so your competition has no edge over you) but we'll let that slide. I wasn't thirsty anyway. The coup de grace came when I was dropped off at the airport. I thought I might have to sign a form or something or maybe even reproduce my credit card. Nope. "Already taken care of when you reserved, sir", came the reply. Nice! I'll start here next time I need a lift to the airport.

    We used DIA Limousine last fall. Our driver showed up exactly on time. He was dressed in a suit and…read morewas very pleasant. He offered us bottled waters and a copy of USA today. His car was spotless. He drove efficiently. Not too slow and not too fast, and he seemed safe. He made pleasant conversation when we asked questions and left us alone when we conversed with ourselves. We pre-paid online, but I called just to verify. I didn't want to chance him not getting our "order." The company did call us back a few hours later to confirm. I would recommend this service, and have, several times. Price was reasonable.

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    Front Door Shuttle

    Front Door Shuttle

    4.2
    (46 reviews)
    49.6 mi

    The driver was always on time and gave us precise directions on how to find him at the airport. He…read moredrove safely and at our destination helped with luggage. Highly recommend! There is a bottle of water for each passenger, a welcome relief!

    TL;DR - Satisfied with: last minute change accommodation, friendliness of driver, cleanliness of…read morevehicle, communication with driver directly prior to pickup. Dissatisfied with: driver safety, communication with reservations (not being able to get ahold of anyone right away - they are very forthcoming that it takes them some time because they are on the road much of the time). I made arrangements months prior to get a ride from COS to a nearby hotel. Unfortunately, my flight was delayed and I missed my connecting flight. My only option was to take a flight to Denver (DIA) and get a shuttle from there instead. Thankfully, Mike was able to find me a ride with Dyanna. They were very accommodating. My ride was with one other passenger. I didn't mind sharing. It was difficult to get in touch last minute because the people answering phones are also the people driving. I'm really glad that we were able to make it work last minute, but like other reviewers have stated, communication could be better on that end. The only solution I see is to hire someone to be answering phone calls and texts and then dispatch the drivers. This is a very small business though, so perhaps Mike hasn't found that to be a possibility financially. Again, they made it work, so I am decently satisfied. On pickup, I found the driver, Dyanna, pretty easily because she was specific about which door number they would be picking me up. If you are flying DIA, it's simple. Follow signs for baggage claim once you step off the plane, then follow signs for ground transportation, then go to the 6th floor for Door 604. Dyanna communicated well upon pickup, asking for a description of myself so she could find me, then texted me her vehicle and when she was coming up the ramp. She was friendly as well. She told us about the area and made some suggestions about things to do. She asked us about ourselves. It was good conversation. She also has an extra USB port if you need to plug in your phone. My complaint though (and the reason for the three stars) is that Dyanna needs to drive more safely and carefully. She displayed a bit of road rage and got up to speeds of 90 mph! (Perhaps this is how people in CO drive? Doubtful, as she was passing a lot of people and tailgating them.) She made several comments of frustration about people not going fast enough and driving in the passing lane. I totally get it. I think we've all been there before. However, when you're driving professionally, you have to be on your best behavior. She also got off the freeway to avoid traffic (fine), but then on the side road people weren't going fast enough for her. She passed once it was legal but got dangerously close to a cyclist during a bike race/event they were having today. That's really unacceptable to me. She must not have seen him prior, but that's not really relevant as she shouldn't have made that driving move in the first place while driving customers. While I appreciate the urgency, I felt unsafe several times, and I'm really upset about the danger to the cyclist. Finally, her phone magnet that holds it to the mount kept falling off her phone and she fumbled with her phone five times (not exaggerating) while driving us. Someone had mentioned that Mike had snacks in his vehicle. Dyanna had water, which was nice. Snacks would have been really exceptional though as I was pretty hungry from the flight. Price for DIA to Colorado Springs was $55. Price for COS from a place in Colorado Springs is $35. Price from DIA was right. Price from COS was cheaper with Uber/Lyft.

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    Front Door Shuttle
    Front Door Shuttle

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    American Coach Limousine - airport_shuttles - Updated August 2026

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