I cannot say enough great things about American Carpet and Tile. It is a wonderful family owned company to start, I was so tired of big box stores that offered little help. When I first went in years ago, one of the owners, Nora, was so nice and helpful. I was looking for a tile that they carried 10 years before for a bathroom repair project. They spent days going through old inventory and found some of the tile I needed, and several boxes of matching tile in a different color. She even gave me her son's cell phone so I could check in with him. Then she gave me some decorating advice on how to tie it all together with a glass tile decorative border! And a discounted price because the tile had been sitting around so long. Then I had a blinds project, and the son, Danny, referred me to his Uncle who does blinds. He came out to the house and hung temps when he took measurements, then came back and did the whole house for half of other estimates! But wait, there's more! The best part is Darla Richmond (ask for her by name), she is their salesperson/designer extraordinaire!! We were redoing our tween's bedroom, who we brought in to the store to pick out carpeting. She had all these great ideas, but really listened to our 12 yr old on what SHE wanted. Because we had already scheduled someone to come the next weekend to assemble all the new furniture, we needed this flooring project to happen quickly. She gave us a sample to take home, and showed up a few days later to take measurements herself! She referred the best install person in the valley, who also took scraps from the bedroom to redo some stairs that had taken a lot of wear. But her awesome customer service doesn't stop there - we were turning our garage into a playroom, and didn't want to spend a lot on carpet for a garage. A week later she called me to tell me about a remodel she was working on and where we could get some free barely worn carpet they were removing. When we showed up to pick it up, there was Darla, trying out paints on the walls with her customers - literally brush in hand, trying it out with them, and giving them honest feedback. She is a strait shooter, hard worker, and a pleasure to work with. Anyway, if you made it this far, I hope it is obvious - look no further for all of your flooring project needs!! read more
