My driver hit a dog during my ride, and while I'm not sure of the outcome, it appeared to be a…read moreserious (potentially fatal) injury. I was also concerned that the driver was frequently distracted by his phone-making calls and texts, as well as scrolling-for much of the drive. It was a very disheartening experience, and I believe it could have been avoided if the driver had been more attentive. Based on this experience, I won't be using South Bend Taxi again. EDIT: I've read the owner's response and would like to clarify a few points. The accident occurred on an empty street around 5:30 AM with no traffic, and I was the one who contacted the police. We resumed our trip after the officer arrived and the police report was completed, as the officer said that an insurance claim couldn't be filed if the driver left prior to completion. I can't say I noticed if the neighborhood was "sketchy" as the response claims, but I'm also not certain I see how it's related to the incident. While I've had several successful rides with this company in the past, I've consistently observed drivers using their phones directly in hand, not via Bluetooth. Regarding reimbursement, I had not been informed of any prior to reading this reply; the owner simply asked me to reach out, and when I called, I received no response. Unfortunately, the company's reply seems to misrepresent the situation at certain points. I'll add a star to my rating because I appreciate the positive experiences I've had previously and can confirm that I've had good customer service in the past, but I remain concerned about the recurring inattentiveness I've witnessed while riding with this company

Scheduled a taxi pickup online but the driver never arrived at the scheduled time. When I texted…read moredispatch for an update, I received no response at all. Had to book a Lyft instead to get where I needed to go. Would not recommend this company if you need dependable transportation.

This company has degenerates driving for them. While going 20mph in a neighborhood I was being…read moretailgated by car number 52 while they continued to lay on the horn the entire drive through farmington hills in south bend. As we proceeded to turn onto a 2 lane street this driver cuts me off while almost ramming into the side of my vehicle. As I called to complain about this reckless cab driver I am cursed out in spanish. This is why companies like uber are leading the way.

Had a great experience with this company. They were not only prompt and early but called several…read moreother companies included Blue Ribbon and United Cab and they told me over a 45-minute to two hour wait

This is the WORST cab company ever! Don't use them if you need to get anywhere in time!…read more My husband had an appointment and he called Christine's taxi 1,5 hrs beforehand. The lady on the phone assured him that the cab will be there. The cab never showed up, he called the office and the lady told him that the cab should be there and she is not able to call the driver because the driver doesn't have a phone and there is no way to contact him. She was very unprofessional and it is surprising that companies like Christine's taxi exist.

Called this taxi tonight on Halloween. We needed a ride from Mishawaka to South Bend. The woman on…read morethe phone was VERY rude. She said " you know that's going to be like $40" I said "yes, I know" and she said "it'll be like an hour if that" I said " can you call me and let me know?" & the woman said "yeah well we'll let you know if we can find someone " and hung up on me. I called Blue Ribbon, they had a driver there in 15 minutes--with no rudeness . Why would I ever go to this taxi with the HORRIBLE customer service. No way!!

Gail and Terry deliver incredibly reliable, timely and reasonably-priced transportation services…read more They are both really good and impressively safe drivers, and they are two of the friendliest people I know. I would (and do) recommend them wholeheartedly to anyone who needs to get from Point A to Point B, and wants to enjoy the ride!

From the owner: Providing exceptional transportation services to the South Bend and Michiana area. Specializing in…read moreChicago O'Hare and Midway airports as well as Dowtown Chicago. We are a locally owned company with years of experience. We strive to achive 100% repeat business through great cutomer service.

3 friends and I used this service for a girls weekend trip for wine tours. We can no say enough…read moregood things about our experience. Joel was our driver. As 4 female passengers, we all felt safe. Joel was a great communicator to coordinate our trip, on time, and knowledgeable about the area. Highly recommend!

This service was great. Everything you want from a car service: friendly, punctual, communicative,…read moreflexible, and safe.

Checker cab from South Bend Indiana carries NO insurance! Be aware before calling them please! In…read moreJune of 2017 I was hit head on by a 12 passenger checker cab van driven by Mark Claffey an employee/owner of the company. He crossed the center line and hit me head on! I broke my neck, my sternum, my right foot which had to have surgery and my right elbow which had to have surgery too. I limp to this day 5 years later because of the negligence of the driver who was a diabetic and didn't take his meds. Therefore, had a diabetic coma which resulted in me being hit. Judge totally ruled in my favor but because they carried NO insurance they are getting away with not paying me the settlement owed to me. BE AWARE before calling them...

You are routing all of your calls to MY PERSONAL CELL PHONE. I have nothing to do with this…read morebusiness. I've received 100 calls this morning. GET IT TOGETHER AND TURN IT OFF

Paid over the phone. Stole my credit card info and tried to rob me with a $6000 purchase. Beware!!read more

Owner of the company sets up our ride, immediately brokers it to another woman who politely reaches…read moreme, confirms the ride for 8 people via text. Sends driver out, all good, except the AC was not working on a 90 degree day, until about 15 minutes into the 20 minute ride. All good, everyone survived. Arriving at the restaurant, the young woman driving pulls out a Credit card reader and quotes triple the price, and tells me she will only get paid on tips. Fortunately I had both ( owner and brokered agent) numbers. called them both--got yelled at by the broker, repeatedly thrashing me, and telling me she had us down for 12 drivers, attempting to add another 50% onto the fee. I felt like an ass arguing in front of clients, but was forced to square up with this woman, adding almost $200 to the original price to ensure that I would not get stranded, 20 miles away from our resort. Tough to find the silver lining in this one.

We used Transportation New Buffalo Michigan this past weekend for a bachelor party and we had…read moreRochelle as our driver! She was great. Very communicative, fun to drive around with, and very good at what she does. I would recommend this company to anyone looking for transportation in or around the New Buffalo area!

From the owner: Best wine tours in Southwestern Michigan and Northwest Indiana. Call us to book today!!read more