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American Auto Rental

2.3 (3 reviews)
Closed • 8:00 am - 6:00 pm

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8 years ago

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6 years ago

Best experience at a rental company! Very knowledgeable of their inventory and will get you in and out quickly!

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7 years ago

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Enterprise Rent-A-Car

Enterprise Rent-A-Car

2.5(22 reviews)
1.0 mi

In the past, I would have rated this 5 stars without a second thought. I have had good, solid…read moreexperiences here. The staff is friendly as they can be considering how incredibly busy they are. Every time I am in there, they have almost more work than they can handle. This time, I had a mixed experience. It was my first time to purchase optional insurance. I have never had problems or claims and I'm covered through credit card anyway. When they showed me the car and walking through final work, another employee arrived in a new Chevrolet Suburban and offered to me at the same price as the car I would drive. I thought I saw something but shrugged it off. Yes, I did see something. When I checked the Chevy backed in, they quickly found an almost microscopic crack in windshield. I define that as one third length of my pinky nail (I have short nails and average hand size) and maybe 5 hairs wide. No star or point of impact. They said not to worry, I had bought insurance so no problem. Still, that struck me as suspicious. First and only time I buy optional insurance, free upgrade, then they find something small to charge me. I had driven looking in area of "crack" and had never seen it. I spot little problems. Don't take a free upgrade, don't buy insurance. Stick to the basics and you'll be fine with a great experience.

If I could give 0 stars that's what they'd get. There is no need to "reserve a vehicle" because…read morethey NEVER have what you have reserved even if you verified you will be there and they promised it would be there. Wish there were other companies I could rent from near me.

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Enterprise Rent-A-Car

Enterprise Rent-A-Car

2.3(3 reviews)
4.4 mi

I rent cars weekly for work and this is without question the worst experience I've had…read more It started with the ever annoying late show. Along with two others, I had an 8:00am (opening time) reservation. At 8, no employee could be found. There was the "out moving cars" sign posted, the rental car equivalent leaving the light in and a spare set of keys on the desk so your boss thinks you're still around. We walked outside, to the tiny rental lot, and to none of our surprise, she was nowhere to be found. Around 8:20, she leisurely walked in and started her day. Everything seemed relatively normal, I got my keys and went on my way. I get to the car, and it's filthy, oily French fry fingerprints on all of the surfaces. I walked back in and sort of cut in line and asked for some wipes, she rudely shouted "you're going to have to wait a minute", I said I've already waited 20. Needless to say, it went downhill from there. She eventually walked outside and lazily wiped it down with dry paper towels, all while cursing, complaining and denying seeing anything to clean up. Class act Enterprise, thanks for the enjoyable experience. The big take away, in the middle of this Covid-19 thing, while your competitors are thoroughly cleaning cars, handing out extra cleaning supplies to renters, and doing all they can to ensure customer confidence and safety, you're handing out dirty cars and wiping them down with dry paper towels.

Great service every time ! I always have a nice car and the ladies up front are great and the…read moremanager is awesome.

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American Auto Rental - carrental - Updated May 2026

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