Daniel did a wonderful job transporting my classic Jaguar. He treated it like it was his own and even delivered it early. I highly recommend American Auto Haul and will certainly use them again. A very satisfying experience based on cost, speed of delivery and care of my car. read more

Daniel Cooper delivered my moms car to me here in California, I met him in rockledge Fla when he picked up the car, he was right on time, and even though it was Easter weekend, he dropped it to me right on time as well! would recommend Daniel for this service again and again! read more

There were no disappointments at all in their service to take care of my vehicle. I Talked to Denver Alfonso randomly as I watched the vehicle go cross country from San Diego to Dallas on my phone. He was very courteous and very informative. I couldn't take a picture of the vehicle on the trailer because I was ill. I ended up flying back to Dallas and had the car shipped. Their price was competitive compared to what I had been hearing. He showed up on time to pick up the vehicle and I was on time to make my flight out of San diego. Once the car was loaded I took an Uber to the airport. read more

Same story as everyone else here. Luckily I didn't pay any deposit. I asked the representative "Steve Marks" several times to confirm for me the price would not change after I made the deposit and he couldn't do it (Steve in quotes because Steve sounds very much like he's calling from an Indian Call Center). Also, the supposed "5 Star Reviews" here on Yelp are suspiciously worded, almost as if the authors don't speak English as their first language. Even some of the names are Indian. DO NOT RISK IT. SCAMMERS EVERYWHERE. read more

LIARS should be company logo! They doubled cost from original estimate upon delivery after repeating to me it was final cost. Do not give deposit just signed contract stating it is total and final cost. They lied and said the additional costs were insurance, tax, etc. - and was not part of the original agreement. Go with a reputable hauler and avoid their lies and the stress it will bring you. read more

They are terrible and they are scammers. stay away. They took my money. They want an inital deposit from you which I gave them. They gave me an amazing quote to transport it and they lie about the price. they'll contact you a couple days later and add about $1000 to that price. Such scammers! read more

Communicated through the whole process, Denver Alfonso made everything go smoothly and quickly. For the distance they went for my car im happy with how much I paid. read more

American Auto Haul - Vehicle Shipping Near Me - Newark, Delaware

Had a good experience working with American Haul and Tim Allen. Had to shift plans due to family emergencies, but Tim worked with me to get a good price. I was not in a rush, but was able to reschedule without problems. Tim was very helpful to me. read more

American Auto Haul - Vehicle Shipping Near Me - Newark, Delaware

I was quoted $320 to ship my car I purchased that day in another state. I made sure to confirm nothing would change, under any circumstance. I paid a $50 deposit, and the rest would be due upon arrival. It went from my car would be picked up last night, to this morning, to it hadn't even been picked up when I woke up late this morning, to the exact, word-for-word ALL Google reviews warn you about with these companies - not enough drivers, holiday season, bad weather, etc.. They will send you cut and paste responses, peppered with their own actual words, to make it seem like there's a real person on the other end who is trying to make it right. Come to find out neither my car salesman, nor the car lot was EVER contacted by this company. THIS COMPANY IS A SCAM AND NO REAL VETERAN WOULD EVER GO BACK ON THEIR WORD LIKE THIS. They are not owned by Veterans; and if they are, they are the caliber of Vets who go to work for the frozen water establishment. read more

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I recently had my car transported from Austin to Dallas by Tim Allen, and I couldn't be more impressed. From the very first call, Tim was professional, honest, and easy to communicate with. But there was a confusion but he ended up fixing it and delivering as he said. read more

Stay away from this company. I forgot to look at the reviews beforehand, so I just saw the very low price they gave me for shipping my car and chose to proceed. Before I paid for the insurance deposit, I explicitly confirmed with the agent, Denver, about the pricing, and he confirmed all of it, so I paid the insurance deposit. A couple days later, I get a series of emails from him where he mentions how factors like the Iran conflict and other things are making it difficult to find a good price, but that he would not pass that onto me. Finally, though, he comes back to me saying he's "pleased" to have found me a price that was three times the agreed upon price. I told him that this price did not work and was not what we agreed upon, and that if he was going to go with that price then I wanted a refund on my deposit. He then proceeded to damage control and say that he would talk with his team and try to get a lower price, but at this point I just said this was completely unprofessional and that I wanted a refund or I would request a chargeback. He continued to try to negotiate, so I requested a chargeback and told him to direct any further contact to my credit card company and that there would be no pickup. The next day I get a call from my contact in the other state saying someone was calling him about picking up my car. Apparently this was the carrier that Denver worked with (EA Hauling Inc), and I guess he didn't let him in on the fact that I canceled. My contact relayed this information to the carrier, who got frustrated about us working with another broker and that they suffer because they drove here in vain. It would seem to me this frustration should have been directed at American Auto Haul for engaging in dishonest business tactics and not letting him know we canceled. Denver then reached out to my contact as well to try to get him to agree to the pickup, which was extremely out of line given my contact was just there for the hand-off and did not have the authority to authorize that purchase which I had explicitly canceled. Do yourself a favor and pay the extra for a well-established and reputable car shipping company. read more

Very deceptive practices. I spoke with Tim Allen and he quoted me $1k to transport my car. I gave my $150 deposit and the next day he called me and more than doubled the price. After going back and fourth, he came down to $1650. A hundred excuses why the price went up. When I called him to cancel, he was angry and said I could not get my deposit. I told him that I would call my credit card and report them for fraud. That's when he sent me an email to refund my money. Stay away from this company. read more

Lex Tayler and Matt Jones have done an amazing job on helping get my car transport needs taken care of. They work tirelessly to ensure that the best price and best haulers are given! Highly recommend !!! read more

1 Star is too much. Dishonest and deceitful. Quoted a price of $875 for an auto transport. Asked if it was firm or an estimated and told firm and could get the price anytime (have the text msgs to that fact). Then the price jumped to over $4,000 and eventually back down to around $3,400. The individual NEVER wanted to listen, only make excuses as to why they/he would NOT honor the quoted price. I will be contacting the BBB though in the past I have found them useless but also plan to contact the Delaware state's attorney and file attempted fraud charges. I truly wonder about the 5 star reviews that they got!! read more

Cost of transportation agreement, time of pick up and delivery. Vehicle was intact. I will recommend yours services to everyone in the future. Thanks Steve! read more

Negative zero rating on this scamming company -if I could. They quote you something to get your business and pressures to get the agreement done ASAP. Then they turn around and come up with lame excuses why the quoted price changed blah blah blah. Run for your life! Don't even consider calling them. I have paper trail of every conversation via text and email. To date, they have not refunded my deposit yet. read more

Horrible Experience - Dishonest and Unprofessional! I had an awful experience with American Haul LLC, and I strongly advise against using them for car transport. My initial call with the sales rep went smoothly, and everything seemed fine--until the dispatch manager, Denver Alfonso, got involved. That's when everything went downhill. Denver was completely incompetent and unprofessional. He continuously lied throughout the process, from changing the price after the original agreement to falsely claiming they didn't have the correct vehicle type--despite clear documentation in both pictures and text messages with their own sales team. Communication was terrible, delays were endless, and they took zero accountability for their mistakes. This company is dishonest and unreliable. Thank god for me they sent a driver who they gave wrong info to and they ended up canceling the transport. So i then canceled with AmericanHaul as the lies they told the driver they hired were just to far. Told him he was picking up a dodge when he was picking up a vintage Chevy camper van. Do yourself a favor and find a reputable transporter instead! Beware beware beware read more

They flat out lied to me about the price. Denver was my representative. I had 5 quotes, and they were the lowest but not all that much lower. They quoted me $280 altogether. I paid them with my credit card. Then when the driver came to deliver the car, we had to give him $250 more, or he would not leave the vehicle therefore we paid $530 which is higher than any quote we had prior. Beware they will scam you into what you think is a good deal. read more

If you're considering having your vehicle shipped, do NOT use this company! I'm warning you from personal experience--this is a scam. I chose them because their price seemed reasonable, but everything went downhill when I needed to cancel (a month and a half before the scheduled pickup) due to circumstances beyond my control. They refused to refund my deposit, claiming the money had already been used. To make matters worse, the so-called "manager" tried to negotiate and promised to return 50% of my deposit, but a week has passed and I still haven't received anything. I've called multiple times and can't get anyone to answer. Please don't be misled by the glowing reviews on their website--they're completely fabricated! Trust me, I learned the hard way. Avoid this company at all costs! read more

This place scammed me out of my $250 deposit. They wanted the payment thru Venmo but I didn't use that so he said Zelle would work. I sent him the money and then was ghosted. I texted him a month before we needed our cars transported out of state but never heard back from him or anyone else. No response from emails, texts or phone calls. I had to go with another company so I never used their services. I do not recommend using this company. All they want is your money. I was scammed and do not think I will ever receive my refund. read more

My husband and I choose American Haul to ship our Ford F350 with an 8 foot bed and we are so glad that we did. Our broker contact there was Steve Marks, he stayed in contact through the entire process. Mr. Denver Alfonso the dispatch manager, also assisted us when Steve wasn't available. Every question was answered and we had someone who cared about our shipment. Thank you American Haul Company for a great experience. We would use your service again with out hesitation. read more

This place scammed me out of my $250 deposit. They wanted the payment thru Venmo but I didn't use that so he said Zelle would work. I sent him the money and then was ghosted. I texted him a month before we needed our cars transported out of state but never heard back from him or anyone else. No response from emails, texts or phone calls. I had to go with another company so I never used their services. I do not recommend using this company. All they want is your money. I was scammed and do not think I will ever receive my refund. read more

Started my experience with this "company" about two and a half months ago. I was emailing with Kathie. I was told that the "door to door" cost to ship my car was $770 with insurance included. There would be an initial deposit and the rest would be due when the car arrives at its destination. I made sure to confirm this at LEAST 3 separate times that the entire total I would be paying to ship my care was $770. I was assured by Kathie that this was the total price "door to door" that I would owe the remaining $570 when my car was dropped at its destination. Then in the span of about 1-2 weeks, I get 3 separate emails with a deposit amount. All three emails contained different deposit amounts of $170, $180 ad $200. I emailed Kathie about this, rather concerned and she punted my email off to another agent who very passively responded by saying "oh these are automated emails" so on and so forth. I let it go. Then I get another email with a link to submit my payment information, this link opens up a page that I input my personal info and CC info. At the very end, before you click submit, there is a box that states, and I quote "Note: you are not being charged at this time, we are only adding billing information to your order" so I click submit, because this really wasn't the card I wanted to use but was the only one I had handy at the moment and it said I wouldn't be charged. 20 seconds later, I get a text message from my bank saying I had been charged $200. So this was false information AGAIN. I was stupid enough to let this go a second time, shrugged it off because either way I guess the deposit had to be collected. Then the day before my car ships out I get a call from Kathie and she transfers me to the "dispatch" team which spends the first 5 minutes of my conversation talking about how the truck drivers don't want to take my car and that they are driving a "dead road" and how they have negotiated ar eally great price for me... basically a whole 5 minute word salad to prepare me for a new price of $1,400 additional dollars on top of my deposit. I stop the guy "Steve" and tell him I had signed and approved for $770 and I was told 3 separate times that, that would be my final "door to door" price. "Steve" continued to make excused and talk about how they negotiated terms and how there are no drivers willing to go to my destination and blah blah and how American haul is a broker and they don't make the prices. I told "steve" again that at no point was I told that American Haul was a broker, nor was I told that I would be paying anything other than $770 to ship my car. This guy continued spewing the same lines over and over and kept saying, let me call you back after calling the driver to see if I can get a better price. I tell "steve" that I have all the emails saved and that I will be recording out phone conversations as well for proof and that I will not be shipping my car because this is a horrible business model to deceive their clients like that, he continues pedaling the same script and tells me he will call me back tomorrow when he contacts other drivers to see if he can find a better price (the day my car was supposed to leave). The next day arrives, this man BLOWS up my phone while im at work. Calls me 7 times until I finally answer and tell him Im working. He then proceeds to call me an additional 5 times, when I finally step away from work he tells me he's negotiated a price of $900. I again tell steve that he is not understanding that I am not paying anything over the price that I was initially told I would pay. He says that company is fronting a couple hundred dollars to cover the difference and I won't find a better price than this. I tell steve again that I am NOT shipping my car and at this point I request a refund of my $200 deposit that was taken without my authorization. He tells me he's going to call his manager to talk with them about a better price and then hangs up. Steve calls again stating they were able to get it down to $800 plus the $200 I already gave for deposit. I tell steve for a 4th time now that I am NOT shipping my car and that I want my deposit refunded. He tells me he cannot refund my money because that went into the insurance that the brokers are only making $45 from my business that they are covering the difference in price that $1,000 is the cheapest I'll find. Update: after posting this review, I got several emails from a Michael. Where he told me that this must be my first time shipping a car and that he has fired Kathie and Steve (which is a lie from most recent reviews on trust pilot) and "to address my inconvenience" he will refund me my deposit of $200 and then offered me $100 to take down my review. Im sorry but those $200 were mine from the start and were disputed with my CC company after no services were rendered and they revealed themselves as a shady business. *PLEASE SEE PHOTOS FOR PROOF* read more

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Scammers. Read the other reviews. Supposed to pick up my car then day after day something keeps happening. Look at that picture. It's a fully loaded flatbed trailer without a sleeper. That's not the truck and trailer that ships a car from New Hampshire to Florida. These people are idiots. Never give a company a deposit before they pick up your car. SCAM read more

American Auto Haul - Vehicle Shipping Near Me - Newark, Delaware

I do not recommend this company. They told me an initial price and also they gave me a date to pick up my cars and that never happened. When I called them, sometimes they didn't answer me. Finally, they increased the price and they made a charge to cancel my order because they weren't able to find a driver. They are not honest and their customer service is very bad. American Haul LLC is the worst company that I've ever met. Scammers! read more

Great cooperation, will work with them more time, they provided all information and keep me posting

working with Matt Jhones was really easy and smooth. thanks you for all the details. he keep me and the client updated of all the details

This company is a scam they offered me a low price, got me to make a deposit, they didn't try to schedule the pick up until the day before and then tried to milk me out of more money to make the delivery. Lost total confidence in them so the last thing I was going to do was put a new car in their hands. read more

do not use!!!!! scam!!!! we are struggling to get a hold of anybody and having a sleepless night! unfortunately, we did not see these reviews until now! fake reviews are posted on their site! authorities need to be contacted immediately! read more

Absolute scam artist criminals. Quoted $230. Said it could vary "up to $80" Price was $900 to meet the pickup date. Or I could wait and they'd negotiate hard for me to meet their quote. Ha! Ended up paying $480. Crooks pure and simple. Picked up 3 days later than they claimed and it was over 2x original quote. read more

This company lies to you every step of the way, from the original price, pick-up date, delivery date, and in-transit updates. Absolutely nothing was the truth! Original quote was $695 and 3 days delivery (next day pick up and 3 days later delivery). Actual ending cost was $2740 (I'll explain later), pick-up 3 days after promise, and delivery 7 days after promise. The late pick-up not only messed up my schedule but also the schedule of the dealership waiting for their truck (some employees stayed late). It really messed up my schedule at home, as I was constantly given delivery dates that did not happen - yet I was left waiting at home for the driver to arrive. I lost 7 days of doing anything away from home because of their lies! As for the cost, once they had a contract and a $140 deposit in hand, their fun began. First, it was a call from them 3 days after the contract signing to say they couldn't find a driver for less than $4100. After a lengthy conversation, I told them I'd find another carrier. Then I got a call from a "driver" (Joshua) with whom I negotiated down to $2600 - I was desperate! (and it's a 3000 mile long trip). Turns out the "driver" was an employee of American Haul who was posing as an independent driver - MORE deception! And with regards to intransit updates, there are NONE. They do not have a tracking app, and they do not let you know where your car is nor the actual planned delivery date. Bottom line is that American Haul will lowball the price and delivery, then jack everything up once they have he deposit and know that you're becoming desperate for your car's transport. These were the scammers/lying contacts I dealt with at American Haul: Harris Jason (786.605.9232), Joshua and TristinaKim (302.414.8029), David (786.478.4217), unknown (855.353.0708), and unknown (844.200.4805). I cannot stress strongly enough that this is a deceptive scam bait-and-switch business and you will be burned severely if you attempt to do business with them. read more

American Auto Haul - Original quote from American Haul for transport from DE to CA. - Vehicle Shipping Near Me - Newark, Delaware

Things started out well - price was $320 to haul a car from Baltimore to Georgia. Then I needed to change the date and was told it would not be a problem and the same price. That was not true not only was it not the same price but it jumped up 3x from the original price about $960. Then I was given the reason was the route and the market price is $1200-$1400 and no matter who I call the amount would be the same and the rep renegotiated the price with the driver ( apparently there were several drivers with bids on this haul). What happened to the original quote of $320 which includes everything - door to door- open trailer - $250k in insurance. But none of the was true. We lost our confidence in the company when the price changed and everything was rushed - "I'll give you the driver's name and you can talk- we can make this happen." Needless to say, my husband and I just asked for our $100 deposit back and the rep said that he could not because he already used $100 on the paperwork??? But we didn't receive any service. STAY AWAY FROM THIS COMPANY. At first everything went smoothly then it didn't. God has a way of saving you in situations like this I am just glad that I did not hand over the keys to ship the car!!! Glad there were problems, which gave us time to think and say no this isn't the deal we bargained for. Honestly for $1200 we can drive the car ourselves and catch a flight back for less! STAY AWAY, STAY AWAY!!!!!!! read more

frauds!!they keep switching up prices and finally take out the $75 on the deposit..hoping to get my deposit back!!DONT USE THEM..