I went today for routine maintenance (oil change and tire rotation). Cody in the service department…read morewent above and beyond. I recently had a knee injury so I was on crutches. He went out of his way to accommodate and help me, from coming to me at the car to pull the car right back to me, and bringing everything to me. He didn't have to do that extra but it's nice doing business with people who are compassionate and caring, on top of doing a quality job. 10/10 recommend Cody in the service department. It was quick and friendly service!

Great experience! They were quick to get me in for service. I was in and out in under an hour for…read morean oil change.

We worked with Christina Riggs, she was awesome. I explained to her what our needs were and within…read morea couple hours she called me back with a vehicle. We took the car for a test drive, while we were out I called her asked her to have the paperwork ready. We did the whole deal in an hour. Record time. Thanks for the best car purchasing experience we have ever had. Dinah and Chester 2/15/2021

We live 420 miles away from Glockner HTCDGJR of Portsmouth (4-hour one way drive). We pursued a…read moreGlockner Certified Used vehicle purchase based upon online ads at Autotrader and Glockner websites with an advertised list price of $28,989. The price was the same on both websites. Both ads included a $699 Glockner Guarantee Certificate (attached) which indicates in all capital letters that it is INCLUDED with qualifying vehicles: which this vehicle was. Per Ohio law, any advertised price for a motor vehicle represents the full price including all costs to the consumer except tax, title, registration fees and documentary charge. So, by law the Guarantee had to be included. We had asked our salesperson (Dave Peck) to remove the $699 Guarantee and provide a credit o the list price of the vehicle. He indicated that the cost was not optional and could not be removed and was already included in the price of the vehicle. This information conforms to Ohio law. We then moved on to the financing office (Stephen Russell) the vehicle cost was listed as $1,000 more than the list price. It also included an added line item cost of $699 Guarantee. He admitted there was a $1,000 "mistake" and corrected the mistake however he refused to remove the added $699. He stated it was not included the List Cost; it was an added cost. He advised us to walk away from the deal if we did not want to pay the additional $699. I told him that I couldn't believe that we were the only customers to have ever complained about their false advertising - he shrugged his shoulders and indicated that we were not the first customers to have complained and added that "everyone has the opportunity to walk away from a deal." As we had already invested 6 hours of our day with the trip out to the dealership (and still had another 4-hour drive to get back home), test drive and waiting for paperwork to be reprocessed, we reluctantly moved forward with the purchase. The next day, we reviewed the paperwork again and discovered an undisclosed added cost of $70. When we called Steve, he indicated that he was unable to determine what the cost was. He became very defensive saying that it had nothing to do with any Glockner process. He blamed it on the bank "likely mis-allocating a loan origination fee." He said that he would contact the bank and try to figure out what it was and would call me back. In the meantime, I checked with the bank and confirmed that they did not have a loan origination fee. Upon his return call, he indicated that it was another Glockner error related to non-reimbursed tax based on the $1,000 error noted above. He advised that we would be reimbursed via a check they would put in the mail within the next couple of days. Later that day, I called the Used car Sales Manager (Jeff Doak) to discuss how we were misled by Glockner's false advertising of the vehicle list price and frustrated that we experienced multiple financial "mistakes". We felt that it was an entirely unprofessional transaction and they seemed to operate very unethically. And, just like the finance person, he simply said that we should have walked away from the deal. I told the Manager that we believed that the Glockner team's actions were not only unethical but also illegal - and that there are Federal and State laws to protect consumers from exactly what Glockner did to us. I told him that I would endeavor to write as many candid reviews online so that I could warn others what to expect/look out for if they deal with Glockner. I advised that I would also be contacting several agencies to look into their business practices. He replied that I could go ahead and do that and that Glockner has been around for 100+ years; and indicated that they don't break any laws. I replied that I understood his position, but did not agree. False advertising is a violation of consumer protection laws.The car-buying experience that we encountered is the epitome of why there are these types of consumer protection laws. Glockner did not honor their advertised list price. Buyer Beware!

Out of Business talk to owner he said he wished he was still in business but had retired about a…read moremonth before I called******

If you are looking for a quality used vehicle, look no further than Jason Conley Truck Sales…read more Honestly, why go anywhere else? Joe Collins was absolutely amazing to work with from start to finish. He made the entire process incredibly low-pressure, straightforward, and stress-free. There was absolutely no typical dealership games--just honest, helpful service. They have a great selection of Cars and Trucks on the lot. I found a very nice Honda that I purchased. It is an overall wonderful place to shop, and this was hands down the best car purchase experience I have ever had. I highly recommend asking for Joe!

How do you stay in business when you can complete business 101 in terms of replying to an email it…read moresent inquiring about a vehicle? I agree with the other post

Purchased a 2007 Subaru Outback on November 8th. Good running vehicle. Prices were fair and sales…read moreperson was very easy to work with. Would gladly do business again.

drove over an hour to see a vehicle that wasn't disclosed was an entire rust bucket, the owner then…read moremade fun of my husband online, bc he told him it wasn't up to his standards. very unprofessional. he then goes on to make fun of my husbands job- and our haunted house his very self used to frequent, because we refused to buy his trash.

I had a flat tire. I called Millis Wolfe Towing Service. He came as soon as I called . He towed my…read moretruck to Blevins Tire Shop. He made sure they had a tire or could put on my spare tire. He didn't leave until he knew I was on the road . You can't find a better person than Millis Wolfe. He's AWESOME, Respectful, hard working man. I appreciate all he done for me. Great service!

Car hit something on the road. He was there in no time and looked for a tire for my car. Fantastic…read moreexperience and amazing human. I don't normally write reviews but if I could give him 10 stars I would. HIGHLY RECOMMEND!!! Thank you for the amazing service and conversation.