Do not bring your vehicle for repairs to Dunn-Rite Automotive. I am currently obtaining a lawyer…read moredue to the shoddy repair work done to my vehicle, which ultimately led to catastrophic engine failure one day after the repairs were "complete". I brought the vehicle to Dunn-Rite in late November of 2023, again on 12/7/23, and again on or about 1/5/24, and again on 1/26/24. I should also note that I provided the mechanic a Haynes manual which is based upon a complete teardown and rebuild of this vehicle. Their mechanic didn't even look at it as there were no signs of grease on the pages that would be present had a mechanic actually opened the book. The reason for each time the vehicle was brought to Dunn-Rite was to correct the poor workmanship they performed on my vehicle. That's four times I had them correct their faulty workmanship. After I inspected the car when I picked it up the first time, I found several damages and unauthorized work. The owner, Donnie Slone admitted to me that he had hired a mechanic whose qualifications they didn't verify upon his employment. This repair occurred on Thursday 12/7/23 and the mechanic who did the work was fired the following Monday, 12/11/23. The repairs to this vehicle were to install a used, but functional oil filter housing, install a brand new timing belt replacement kit, and install a brand new water pump, which includes all tensioners and gaskets. Coincidentally, the store Dunn-Rite routinely uses to order auto parts for their business is the same company that I am employed. The damages to my vehicle are as follows: 1. My valve cover was cracked. 2.My vacuum lines were installed incorrectly. 3. There was a broken fuel injector connector. 4. My spark plug wires weren't installed on the Ignition coil packs in the correct order. 5. The vehicle's brand new alternator wasn't even installed completely. 6. The vehicle was leaking engine coolant. 7. The vehicle had multiple engine misfires and ran poorly. 8. The vehicle's engine temperature was running close to the point of overheating after driving it 3-4 miles on the highway. The total bill for that visit was $500.00 dollars. At no point did Donnie Slone offer to pay for the damaged valve cover, but apologized for the shoddy work. I brought the vehicle back on approximately 12/5/23 have them fix what I already paid for and I was told by Zane Slone, the owner's son, that the brand new water pump was faulty. No proof of this was provided however, I purchased another brand new water pump. I also had to buy a new valve cover and gasket set to replace the one their mechanic cracked. When I picked up my vehicle the second time after being told the repairs were complete, the problem with the leaking coolant and loose alternator belt was still an issue. This time they also didn't install the alternator ground wiring harness, and the alternator mounting bolt wasn't even tightened to the appropriate ft/lbs of torque. They did however, install the valve cover I paid for since they didn't offer to buy a new one. The cost for this visit was $450 dollars. The last time I brought the vehicle to Dunn-Rite Automotive was on or about 1/26/24. The car had just been picked up the day prior, 1/25/24 and it was repeatedly stalling at every stoplight and I was on the way to take it back so they could fix it again when the engine completely failed. The vehicle sat at Dunn-Rite for a complete work week plus the weekend from 1/26/24-2/5/24. No one at Dunn-Rite even called me during the 5 day period my vehicle was at their location. I drove to the business on 2/5/24 and asked about the status of my car. Zane Slone, the owner's son, told me the engine was "completely locked up". I obviously knew this on 1/26/24 when the vehicle's engine failed while driving to their location so they would fix their shoddy work. I asked Zane Slone who was going to pay for fixing that and he replied "That would be you Sir". He also said "We can find you a new engine." I informed him that wasn't going to work and that I knew they would try to get out of paying for the terrible repair work they are responsible for fixing properly. I told him that I would see them in court. At which point he got an attitude and said "We'll be there." I replied " This isn't your business, it's your father's business and have him call me." As of this review, I haven't received a phone call from the owner, and I don't expect to. The Owner has a group of unqualified mechanics working there, minus one or two. His son is rude, arrogant, smug, and completely disrespectful. In closing, I will not be taking my business to this shop ever again. I am also employed in the automotive repair industry and I will not refer any of our customers to Dunn-Rite. Also, I feel I should include the fact that I am a retired Soldier, with over 20 years of service in the United States Army. If this business is willing to do this to a former Soldier, they'll do it to anyone. Be warned.

Why they are my mechanic and why they should be yours: Honesty. They have only been straight…read moreforward with me. Not part swappers, not people who inflate the bill. There have been times I've ASKED them to charge for things that they wrote off. Quality. These guys know what they're doing. They should have given up on my car several times, but kept with an especially difficult electrical problem with our car. Respect. They treat you like family and explain everything fully. Integrity. These guys back up the jobs that they do. Other mechanics might abandon a project once it's paid. Not these guys. I can't recommend them highly enough.

Scott is a good, honest man. Ive seen him help locally families. He stands behind his work and his…read morecommunity.

Sat for an hour just to get a dang sticker that took 2 seconds to put on. I'm new to the area, so I…read moredon't know anyone else that does stickers.

There's no way I could recommend this body shop. Will now have to go elsewhere to get what they did…read morerepaired. It's not me even being picky about the job, between gluing parts on, not replacing parts that where supposedly bought for vehicle to painting over adhesive stickers on used parts. Do not use this body shop.

They are great and easy to work with; I recommend going here to at least met and get a quote. My…read moreguess, you will stay once you go. Good work and if there is an issue they correct immediately.

I wish I could rate this at zero stars. this place is full of CROOKS. a friend of ours took their…read morecar here to just tell them what was wrong with it. when my friends went to pick it up, they ended up doing all this work to it which cost $1,000. my friend wasn't counting on that, didn't have the money and he had to work that evening. they told him he could rent a car and refused to give his car back. they are CROOKS and immoral. Shame on them.

Had a flat in the way in for Christmas. Called around and found a place that would be open next day…read moreclose to my parents house. Got up early and was in by 8:15am. Told them about the tire and they took a look and said "We'll take care of you" and they did. Awesome the were opened the AM of Christmas Eve (they close at 11am) so I could get this taken care of. No coffee or waiting area but seems like a good little shop. I was in and out for this job in 30-45 mins. Perfect for this tire repair service that I needed. Patched tire, not plugged, and mounted it back on for $15 for my type of car. Would use them again.

Theses guys are the best ! They are very professional, get the job done and very reasonable on…read moretheir prices. They are also loyal to their customers. They will fix the little stuff and get you right in such as a tire plug as well as the big more expensive repairs. They've repaired a few things for me now and I'm very impressed. I will only go them now. I highly recommend them to anyone who asks me about where to go for a repair. Lee Chester

At first I thought they were great. I had an oil change. Then I opened my hood after getting home…read more I noticed that they didn't put the cap back on the oil. I called to tell them. They seem like they were friendly and professional. And said they would give me a free tuneup. So I returned. Because I needed struts and shocks all around then I had them install new high Performance Monroe struts and shocks.again very nice and friendly. Now I know why. They did halfway. The rear springs both sides were cut with a torch! And the struts were not new. No wonder they were so nice. But I was going to call them to schedule another oil change. They never called me back or responded to my messages. Because I without realizing what they did. Found out 1 1/2 later. So just case any mechanic is extra nice and friendly. Be very cautious and alert. Check out their work before driving away.

The window motor on my car is broken and these people gave me an estimate for the part of over $400…read moreand a rear wiper blade for $37. Last summer I ordered all three blades for $20. Today I ordered the window motor and assembly for $47. They are the WORST. Altogether the quote came to around $700. Now tell me how a part is TEN TIMES what I found it for NEW in about 15 minutes online. That is ridiculous.

This place is garbage took my truck to get grinding noise fixed they replaced the serpentine belt…read moretwo days later it's doing the same thing and truck started shutting off by itself. Took it back for repairs and they had my truck for almost a week and wouldn't answer their phone and didn't do any repairs, just said they drove it around and couldn't find a problem when I finally was able to reach them. Now I have a truck with the same problem after a week, waste of time and money!

I took my truck to Bowmans as recommended by some close colleagues. It's a newer Denali and I was…read moretold it was done. It wasn't. I brought up some issues with that trim and it was raised from being pried up. They took it back and threw a quick fix on it using panel bond to glue it down. Now what about the next guy who needs to remove that? Panel bond is like concrete. So I look at it quick and it's starting to rain. Terrible for looking over a black paint job. Get it home and noticed they chipped the paint prying with a screwdriver or something and did a very poor touch up on it. Also the blind zone system wasn't working, insurance was charged for that. I took it back after getting it in my shop under LEDs and noticing how bad the orange peel was and yes OEM has a little. Also the chip and the alerts not working. I also mentioned many times about a rattle up front in the suspension that came up when the truck went off the road. It's still there. We had to ride to Florida listening to that. I talked to the owner, never once apologized or anything. Just stood there and said they'll fix it. Almost like I was a nuisance. I'm sure I'm that guy. I get it back again and noticed it has close to 60 more miles on it than when I took it in. Weird? Maybe resetting the bcm they already charged for? 60 miles is a good trip especially since yesterday they charged the insurance $400 for a tow bill. This isn't owned by Mark Bowman anymore. I'm either going to trade the truck in, because it's still not right, or just pay out of pocket when we get back in town and get someone to fix it all right and repaint that bedside or just reshoot it myself and put it on the lift and find the rattlling. Let's pray they didn't panel bond the flare and steps on.

Just got my car back and it looks great. They do amazing work and go above and beyond what they…read morehave to do. They didn't just fix the damage on the car they also detailed the outside of the car before I got it back. Very friendly to deal with also. Everyone I talked to there was smiling and willing to help. I highly recommend.

Great service from a knowledgeable staff! Quick service for an affordable price. Highly recommend!read more

I had a flat tire on the way to taking my great granddaughter to work. I called her dad to come…read morepick her up then I requested road side assistance from Progressive. They immediately assigned the towing job to Moyer. The tow arrived within 15 minutes and before my grandson did. Young man was very nice and hooked it up right away. Excellent service. I would recommend them to anyone.