If you need transmission repair and actually need your vehicle back in a reasonable amount of time, or in the First, Second, or THIRD time it's promised to you that it will be ready, DO NOT GO HERE!! My husband was in New Orleans and started to have car trouble. Car wouldn't go into gear. Saw that this shop was open on weekends (It was Saturday) and thought this would be a good thing. Figured they could start & finish work faster. Well, turns out that this was false advertising. They WERE NOT OPEN ON WEEKENDS! The husband called as the car was loaded to tow, and was told to call when he got close, so the guy could come and open so the car could go inside. Appears the owner lives close by, and runs in when this type of thing happens, opens for car, and then locks back up. Initially we were told the car would not be ready as promised because the wrong part had been ordered. Then, no go excuse - just not ready on the second date it should have been ready. Then after continued calling, we were told it should finally be completed and they would drive it and call us back. We get the call, head to pick it up in New Orleans to find that it now WILL NOT START!!! Mechanic went on to tell my husband that "The cold weather will drain batteries" and continued to try clumsily how batteries work. Finally husband explained to him that he was well aware of how battery's work. (Also mind you, the temp has not been lower than high 50's with highs in the 70's!!)
So, we're told they will charge the battery and call us. We wait in the city for a few hours, get a call "Hey, we're about to close. Car started. Not sure if it will start when you get here." Yep! That's what he said! So, we get there, shop is of course Closed! And yes you guessed it - CAR WILL NOT START!! We had to go buy a new battery & buy tools, return to the shop, remove the old battery, and replace with new one. With a Flashlight! It would have been much better just to have been told the truth, car won't start and you'll need a new battery. But, it appears honesty is not a strong suit here.
I'll admit, once the car started, it worked well. But Lord knows it wasn't worth all of the delays and hassle. So, moral of the story: If you can go someplace else, Do That!! read more