My husband and I used Family Care Medical Transport for our medical doctors appointments, their…read more services are reliable , punctual and very professional . As a we seniors become less able to get around and require some assistance this transport company is incredibly kind and respectful. The fees are budget friendly , when they say door through door service, we can attest they stand by their word ! Giuseppe was absolutely amazing ! thank you, Maddalena and Jerry

From the owner: family Care Medical Transport specializes in transportation to a wide variety of destinations to…read moreinclude Doctors, and post-Op appointments, Physical Therapy, Chemotherapy, Dialysis, Pulmonary, Cardiac rehab, Stroke and rehabilitative services. We also accommodate rides to Airport: EWR, JFK, LGA Our 12-seater Bus is a great family event N.Y.C, Atlantic City, Giant Stadium our Bus is equipped with a hydroxylic lift. Our 12-seater passenger bus is also available for hourly rate. additional charges (Parking, Tolls)

If you need medical transport... this is who to call. They are excellent!!! I will ONLY use them…read moreto safely get my 93 year old mother to her doctors appointments.

From the owner: Veteran-owned transportation service that is committed to providing safe, excellent, and affordable…read moretransportation to all passengers.

#1: The Drivers are NOT the problem: Once they finally arrived, the Driving team transferred the…read morehuman being with gentle respect and performed their duties with professional kindness, empathy, and care. The preventable harm appears to be a reflection of (GREEDY $$$ AF) OWNERSHIP that likely requires the Dispatch staff to overbook, shuffle between scheduled transportation clients and "emergency" calls, and reroute Drivers to make as much $ as they can grab. All of this clever maneuvering on their business side while a scheduled patient waits. Hopefully, On Time Transportation passed all this additional revenue to pay the good employees doing ethical and responsible work and hire enough personnel to meet their strategic choice to take on more and more calls. The Company name "on time" transportation is a complete oxymoron. This Company accepts a transport time from one facility to another. The patient gets emotionally ready and staff at the receiving location prepare in anticipation for the appointed time. The patient is now anxious and staff at receiving facility continue to wait, as the scheduled time passes with zero communication. Hours pass as the patient or their advocate is left with no communication until they ask the now "gone for the day" staff to call, only for "On Time Transportation" to respond with another non apology excuse and pushes to next hour. The patient and staff at receiving facility wait. The cycle repeats itself while the medically and emotionally vulnerable patient feels abandoned by the not funny anymore joke known as On Time Transportation. 4:00 no show, advocate/family member called and told 5:00, no show, advocate/family member called and told 6:10, (by now the patient's family member is left to do the calling) no show, called and told 6:30. The exhausted and traumatized patient was transported around 7:30pm. Consider the human being nearing the end of their earthly life and how they feel left waiting for their scheduled Hospice transfer to die with dignity: The OWNERSHIP & MANAGEMENT of "On Time Transportation" should spend a few 1:1 hours with a waiting patient, who by now, is upset and crying by the fact no one cared to provide one final ride "On Time" to a facility for what is supposed to be their own peaceful death with dignity. NOT at all peaceful and ONLY because of the GREEDY priorities to take on more and more "emergency" calls as the scheduled patients are left waiting in despair for "On Time Transportation"

Worst medical transport company there is. All the times my mother has been transported by on time…read moreit's NEVER BEEN ON TIME. 2hrs later then given time and the worst of all 7hrs being left at a facility 2hrs past their closing time.

The worst service for transport. Especially if you are coming from a facility that has contract…read morewith them. Youre always told 60-90 mins & when that timeframe comes & goes they tell you that again. At 1:30 a request was initially made. I gave up at 10:00 pm when they told me that there were 3 or 4 patients ahead of him. An hour & a half before that, he was next up. I'm guessing when you're paying for it out of pocket & not insurance, they might treat people better. I only gave them one star because it was the only way to tab to next spot. They STINK!!

This review had to be posted so there is accountability for ambulance and hospital to own up to…read morepoor communication. After waiting 6 hours ambulance is still not here to pick up. Everyone blames the other but no ACCOUNTABILITY! THAT IS POOR FOR BOTH AMBULANCE AND HOSPITAL! Why is it that when hospital calls for ambulance you should have ETA . It's the only way to service your clients ! Do right and keep a schedule and communicate time. The right hand doesn't know from the left hand. Oh another issue it's not us it's the hospital. So get on board and give your view

Amazing! Amazing! Amazing! I am truly impressed with the professional service given on October 10,…read more2025. It was my husbands's 60th Birthday. I will continue to support GPS Transportation by name Dwaine , Scott, Tanzy and the entire staff. I will tell you this not to many limousine & transportation companies will give a schedule of 20/30minutes of needing their drivers right away. God Blessings be upon you & the corporation. RT Waddy

We had an awesome experience with GPS transportation. They were remarkably skilled, thoughtful,…read moreconsiderate, kind and professional! My husband needs complete assistance to be transported and they did a perfect job. We made a last minute request to add a stop for an unexpected doctor's visit and they were able and willing to acommodate that. We feel so lucky to have picked them for the job and feel much better about my husband's ongoing care knowing that we have them as a transportation resource. I also want to add that their prices are very fair and reasonable.

Ace is unreliable. I needed to use them to transport my friend, who is in a wheelchair, to her Dr's…read moreappointments. Ace was always late, their vans are filthy, their drivers are not friendly & the office staff is rude. I continued to use them, because I didn't know who else to use. The last straw was when Ace was over an HOUR late picking up my friend for her Dr's appointment. They never called us to say they'd be late; I had to call them over & over. Each time, they told me they were minutes away. After 40 minutes, a van arrives, saying my friend would need to go on a stretcher. I sent him away & called the office. I reminded the staff person that my friend is in a wheelchair. The staff person's reply? Not an apology. He said, "I'm doing you a favor, because the guy with the wheelchair van won't be there for another 40 minutes." !!!! Using Ace was a nightmare & on top of this, their prices are high. I would definitely not recommend Ace Medical Transport.

Freddy car service approach us at the airport stated they were a taxi service. No they are not!…read moreThey charge us double the fair for a 10 mile ride no traffic. $132. Bad driver as well!!! See Freddy denying that it was his company! You can see the charge on my credit card. Don't used this company! Very dishonest!

Had a similar experience as Anne and Amos. Was approached at LaGuardia asking if a taxi was needed…read more The guy charged me $225 (didn't realize it til 10minutes later) and didn't even drop us off in front of our hotel. Had to walk 5 blocks in the cold....... Comes up as FREDDYCARSERVICE QUEENS NY on my statement.

This "Medical Transport" Company is extremely unreliable even when a Hospital calls them to set up…read moreyour SCHEDULED Transport. My transport was 4 that's FOUR hours late while I waited in a hospital with a broken hip. The Head Nurse called them repeatedly and was given every excuse you can imagine. When they FINALLY arrived I was told by their " EMT's" that I was NEVER put in their schedule and they were headed to pick someone else up until their Supervisor called them to respond to my transport. Also, please be aware you are allowed only 1 bag of your personal belongings during Transport and if you are leaving a Hospital and have some of your OWN medicine that was held by hospital pharmacy you are NOT allowed to have it on you whether it is a Life saving medicine. Do not call this company.

This is the worst transport ever. Think of your loved one waiting to go to the doctor so they can…read moreget their meds and no one shows! This has happened more then once! Never Again!