Mike was great! Service was top notch, price was fair, and Mike was very quick to respond and very…read morepunctual. It's hard to find a good appliance repair person and I will for sure be using him for all future appliance issues.

Stoptop repair -We have a rental property in San Ramon. I chosed their service base on Yelp…read morereview. One of our burner on the gass stove has clicking sound but the fire wouldn't light up. Mike came in and fix it in few minutes. Quite impressive, and he charged a very reasonable rate for this visit. Would certainly ask for him again shall I need other appliance fix in the future. Recommended!

Mike helped me with a 25 year old Thermador oven that wouldn't heat up...very difficult to get…read moreparts, but he traced through the schematic to find the fault. he diligently stuck with it for two hours, but he found that the relay for the bottom heater was not sending power. Instead of telling me to find a difficult availability part....he cleaned the contacts and reshaped it to make it work. Very Thorough, Patient, and in the end very fair with the billing. I Trust, and Highly Recommend!

Our 20 year old Thermador Professional range/oven wouldn't heat up. We called and Mike immediately…read morecontacted us and we scheduled an appointment. Mike kept in communication with me and arrived promptly. He was professional and was able to troubleshoot the problem and provided me with quote. He was honest and explained issues that might arise due to the age of our unit but was confident and explained the issue well. He notified me when he found the part and when the part arrived an appt was quickly scheduled. He arrived on time and fixed it quickly. He offered advice on some maintenance of the unit and ensured everything worked before he left. His repair costs were reasonable and I am ecstatic with the end result! Mike saved our Thanksgiving by fixing our oven!

Used Yelp to find help with our LG Dryer, which started emitting a gravelly squealing sound. Rob…read moreresponded promptly with the quickest availability, and I'm so glad he did. He diagnosed the problem (motor), went the extra mile to clean the lint out of the dryer base, and ordered the part for us. He was back as soon as the part arrived and installed it in no time at all. Also lubricated the drum and cleaned out more lint he found. The dryer is quiet again and drying more efficiently. Rob is professional, polite, super friendly and communicates well. Gave regular updates about his availability, the part's arrival, and his own arrival time. Next appliance repair need we have, we'll become repeat customers.

ProFix was really great to work with. The technician came out promptly and identified the issue…read morewith our washing machine right away. He also explained how and why the issue occurred. The part he needed, he didn't have on hand so he had to go get the part. I assumed he would offer to come back the next day but he said he'd be back in an hour and he was! He got the washer back up running and tested it thoroughly before he left. I will certainly be calling them next time we need something worked on, no question.

After reading the reviews, I was extremely apprehensive when LG assigned my repair to them. In fact…read moreI tried to decline services, but Eduardo told me he was around the corner and I was desperate, so I let him stop by. I had already had a repairman out from another company and they didn't know what to do. Eduardo was professional and knew what was wrong with my fridge. He told me ice has built up in the pipe and to allow my fridge to defrost for 72 hrs and then plus it back in and I would be good to go. He did try to defrost it manually but to be on the safe side we did the 72 hours. Worked like a charm and has been going strong for the last two months with zero issues. He even gave me his cell number in case I had questions or needed him to come back out. Thank you Eduardo for the excellent and speedy service!!!

This company was hired by third contracted party LG for services repair claim on Saturday, May 10,…read more2024 for a refrigerator not working. The date was set for Wednesday, May 15, 2024 and GVC gave a window of nine hours to be home 8 AM to 5 PM. They never came nor did the company call or email or return any calls that day when I was calling to find out how much longer they arrived at 5:10 PM walked up to the door, took a picture of himself at the house and doesn't wait or want to talk to the camera(ring) away. The tech doesn't call to say he arrived or leave a note and never got an email to reschedule. And told the LG company, let them know what happened and told them about the timestamp He showed up the next day without notice at all, was there for two minutes and said the motherboard part will take 5 to 10 days It's May 28, 2024 and they won't return my phone calls. They won't keep me updated. I only got one call from GVC asking for proof on May 21. It's been 18 days without a refrigerator freezer and all I want is an update Horrible company!!! I don't care if they are hired through a third-party company. they should still communicate and show up with their clients (lg) And communicate properly

Appliance Repairman Bay Area was immediately responsive to our sliding glass door broken handle…read moreservice call. They were able to quote the job and schedule an in-home visit the next day. John and Luis of A1 On Track arrived and were both pleasant & professional. They quickly & efficiently replaced the sliding glass door handle for us. One year warranty for door handle was included. Very satisfied with this service.

Thank you so much, Yury R., for the excellent same-day service in recharging our over 7-year-old…read moreSamsung RFG298 freezer, which has not been cooling properly. I highly recommend Yury! He arrived on time, was prompt, expert, and professional. He quickly diagnosed the issue and had the freezer running again! Very happy! . Great & Quality service, polite demeanor, and very reasonable prices!

When an error code displayed on my washing machine, I searched extensively…read more for local technicians and thankfully found Mario from MD Home Services / Appliance Repair. He responded immediately to my call and was able and to diagnose and fix the washer promptly. Mario is a true professional. He's friendly, he's knowledgeable, and his pricing is very reasonable. I'm so grateful that my washer is working like new! If ever I had another issue, I wouldn't hesitate to contact MD Home Services in the future.

I was contacted promptly, which I appreciated. I told the technician that I would share the model…read morenumber of my washer and explain my experience. He said he would need to come in to do testing for $80 and then tell me how much it would cost to fix the problem. I requested that he at least give me a rough estimate of the most likely problem. The technician interrupted me, raised his voice, and said that he doesn't conduct his business that way. This is his business, and he can run it however he sees fit. However, to proceed with me, I needed a ballpark estimate. He refused, and I did not appreciate him interrupting me or raising his voice over a simple request. My request was reasonable--I wasn't asking for the exact cause or cost, just an estimate. Therefore, I do not recommend his service.

My 1950 O'Keefe and Merritt stove has a wonderful florescent light that illuminates the cook top…read more It stopped working. It wasn't the bulb, I'd taken care of that for the 54 years I've owned the stove. People had lots of suggestions for what I could do, but I used Yelp's project help, and found this company. They were FANTASTIC! Vince came to my home on the 10April and did an extensive inspection. He figured out what was needed and came back today to finish up. He was efficient, helpful, and pleasant. Could not ask for a more personable guy. The price for the entire service was terrific. You can ask me if you want to know.

As a regular Yelp user who values honest, detailed reviews, I wish this experience had gone better…read more I had two separate washer sets needing service, both less than two years old, and unfortunately, both visits were disappointing. I paid two separate diagnostic fee of $85 each even thought the same technician came for both units on the same visit. For the first set, I was charged a diagnostic fee plus over $387 in repairs--for a washer that's barely a year old. I paid it, hoping for peace of mind that the problem was resolved. For the second washer, they came to look at a leaking stackable washer, charged another $85 diagnostic, and told me "nothing is wrong." Two weeks later, that same washer flooded the floor again. When I called back under their three-month service guarantee, they said they don't work on stackable units. I reminded them that they had already serviced that exact washer and that their guarantee should apply. After a lot of back-and-forth calls, they finally admitted they couldn't honor the guarantee because they "don't have a technician for that type of unit," and only then did they agree to refund the diagnostic fee. I appreciated that refund, but the whole experience left me feeling uneasy--especially after paying $387 for one repair and getting no resolution on the other. For appliances this new, I expected clearer communication, better follow-up, and accountability. Then, while reviewing my receipts, I realized I had used Sunny HVAC previously for a dishwasher error code. Their technician completely misdiagnosed the issue and quoted a $764 repair, plus charged me a separate $85 diagnostic fee. I later called Azer Appliance for a second opinion, and their technician immediately found the real problem -- a simple clogged air gap -- and fixed it on the spot for just their diagnostic fee. Shortly after, Sunny HVAC claimed they had refunded my fee, which was simply not true. What's worse, Sunny HVAC has repeatedly asked Yelp to remove my reviews, arguing "inconsistencies" whenever I provide more detail or correct their misstatements. Yet it's their own replies that constantly distort the facts and recharacterize what actually happened. This pattern of flagging honest reviews and rewriting the narrative is exactly how they maintain such a high rating -- by silencing valid customer experiences instead of taking responsibility. Polite staff, yes--but inconsistent service, confusing policies, and minimal ownership of mistakes make it hard to recommend.

I love reading all of the bad reviews. Lol…read more Anyway, I've been a customer for years. I always get a call back and the given window of service time is respected. Always honest work at a reasonable fee. If you want rainbows and sunshine... look elsewhere. Old school is what you get here.

Poor customer services and quality of work. Can't agree more with other one star review..read more

Great service. Arrived on time and quick diagnosis. I'll use them again for any appliance repair…read moreneeds I have.

We had a problem with our dryer so we called Triton. They came out right away gave us a quick…read moreanalysis. Ordered the part and completed the work in a very prompt manner. Super positive experience great value. It was much cheaper to get it done fixed rather than buying a new one. Thank you, Triton for top-notch customer care!

Quick service at a reasonable price. Our thanks to Carlos for diagnosing and fixing our…read morerefrigerator. Much appreciated

Rob Cortez is awesome. We've used them for over 30 years and before that my father used Rich for…read moremany years. They've helped us with our HVAC system and when we needed a new heater and AC Rob and his crew put in the new system. We're extremely pleased. We like dealing with family owned businesses .The Cortez family is trustworthy and easy to work with, and their prices are fair.