If you are ever in need of transmission work in the NJ/NY area (hope you don't) I recommend this…read morerepair shop, and the owner Matthew.
Bought a 2016 Ford Focus Titanium hatchback fully loaded for my teen daughter. The car is well taken care of. Had no idea Ford had a recall on the transmission.
The transmission started having issues. Went to a couple of Ford dealerships in Bergen County. Worst decision ever, the dealer wanted me to wait 3 weeks to repair the car, and was going to charge me the maximum price.
Searched online, and saw the 5 star reviews of Transmission and Car Care Center in Roselle, NJ.
The owner Matthew is a God send. He made me feel comfortable, safe, and secure, knowing that he, and his company would take very good care of our car, and not overcharge me. Being a woman getting a car repaired can sometimes go left. Not with Matthew he makes each, and ever customer feel valued, safe, and most of all to trust his level of expertise.
This repair facility has been around 30 years, and there main focus is transmission repair. They have the computers to program newer cars, and service all makes, and models.
Our car was drivable, but he advised me not to drive the car from Hackensack Ford Dealer to Roselle, he would tow the car at no charge. Had AAA tow the car, Matthew's team got to working on the car right away.
Every step of the way, Matthew checked in with me daily, very honest. He told me the fees as he progressed, always keeping me in the loop.
*Matthew followed up with me daily, they had our car ready on the day, he said it would be ready.
*Very happy with the price, no junk yard parts, all new parts with a warranty at a fraction of the price Ford charges.
If you are ever in need of Transmission repair, this is the only place, I would recommend to friends, and family. Also shared his information with other car care professionals, Matthew is hands down, that good.