Cancel

    Open app

    Search

    AMB Mobile Massage

    5.0 (1 review)
    Closed Closed

    By appointment only

    Services - AMB Mobile Massage

    Massage

    AMB Mobile Massage Photos

    You might also consider

    Recommended Reviews - AMB Mobile Massage

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    13 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - AMB Mobile Massage

    You might also consider

    Luxmode Aesthetics & Wellness

    Luxmode Aesthetics & Wellness

    4.5
    (8 reviews)
    10.9 mi

    What we're not going to do is rewrite what happened to make this sound like a scheduling…read moremisunderstanding or a communication issue on my end. That was never the issue. Screenshots attached. I spoke directly with Dr. Hank before traveling from Boston about my follow up and additional treatment so it could be handled during the same visit. I then arrived and found out he was not there. Your office told me he was in training and couldn't get out of it. Dr. Hank later told me he had a plumbing emergency at home. Those are two completely different explanations, and that's exactly why this felt misleading. Dr. Hank's text that "if travel and provider availability are important factors to you" is frankly absurd. Travel and provider availability should be important factors to every patient. That is not some unreasonable or unique concern of mine. Whether a patient is local or flying in, clear communication about who will be available and what to expect is basic professionalism. There are plenty of aesthetic practices that can perform these treatments. That is not the point. This was a follow up related to treatment I had already done with Dr. Hank, which is exactly why I flew in. Trying to reframe this as though I should simply go elsewhere completely misses the issue. As someone who also works in healthcare, I find the nonchalant handling of this especially concerning. Aesthetic practice or not, patients still deserve honesty, continuity, clear communication, and respect for their time. What's most concerning is not that something came up. It's the inconsistent explanations, the dismissive response, and the attempt to minimize a very valid complaint instead of just owning what happened. That's not a misunderstanding. That's poor communication and poor customer service.

    Customer service is 10 out of 10 Dr Hank walked me through…read moremy treatment plan and made me feel very comfortable!!

    Photos
    Lip Filler
    Lip Filler
    Facial balancing with dermal fillers. Upper and lower face botox.
    Facial balancing with dermal fillers. Upper and lower face botox.
    Luxmode Aesthetics & Wellness

    See all

    AMB Mobile Massage - massage - Updated July 2026

    Loading...
    Loading...
    Loading...