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    AMB Mobile Massage

    5.0 (1 review)
    Open 11:00 am - 5:00 pm

    By appointment only

    Services - AMB Mobile Massage

    Massage

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    13 years ago

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    Belcara Health

    Belcara Health

    3.3(50 reviews)
    0.2 mi

    Just over a year ago, I had breast reduction surgery. Although the staff are very pleasant and…read moreprofessional, the outcome of my surgery is very disappointing. Both of my breasts are uncomfortable and the scar beneath one breast is really pretty horrible. Additionally, my nipples face different directions, are shaped differently and one isn't centered. They've both lost almost all sensitivity. I can't find a bra that fits. Certainly not the results I was hoping for.

    Dr. Cohen performed a breast augmentation on me when I was in my late 20's. It was a single,…read morecare-free, stage of life. Fast forward to 45 - professional career, motherhood, exercise habits - my priorities had changed. As had my perception of the ideal body. While not overweight, I wasn't happy with my "puffier" mid-section. And my breasts just felt too big and busty for this phase of life. I came back to Dr. Cohen, and excellent nurse Rachel, to replace and downsize my implants and explore abdominal liposuction. Dr. Cohen made me feel good about my existing condition but heard my concerns and offered solutions. I am almost two weeks post-op and I haven't felt this great in a long time. I love the way my clothes fit, my flat stomach, my more understated breast size...all of it. The recovery wasn't difficult at all - I had minimal discomfort, never needed narcotic pain killers, and used only Celebrex for less than a week. Overall, I now LOOK the way I FEEL. And I couldn't be more thankful for that gift. I highly recommend Dr. Cohen, nurse Rachel and the Belcara Health team.

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    Luxmode Aesthetics & Wellness

    Luxmode Aesthetics & Wellness

    4.5(8 reviews)
    10.9 mi

    What we're not going to do is rewrite what happened to make this sound like a scheduling…read moremisunderstanding or a communication issue on my end. That was never the issue. Screenshots attached. I spoke directly with Dr. Hank before traveling from Boston about my follow up and additional treatment so it could be handled during the same visit. I then arrived and found out he was not there. Your office told me he was in training and couldn't get out of it. Dr. Hank later told me he had a plumbing emergency at home. Those are two completely different explanations, and that's exactly why this felt misleading. Dr. Hank's text that "if travel and provider availability are important factors to you" is frankly absurd. Travel and provider availability should be important factors to every patient. That is not some unreasonable or unique concern of mine. Whether a patient is local or flying in, clear communication about who will be available and what to expect is basic professionalism. There are plenty of aesthetic practices that can perform these treatments. That is not the point. This was a follow up related to treatment I had already done with Dr. Hank, which is exactly why I flew in. Trying to reframe this as though I should simply go elsewhere completely misses the issue. As someone who also works in healthcare, I find the nonchalant handling of this especially concerning. Aesthetic practice or not, patients still deserve honesty, continuity, clear communication, and respect for their time. What's most concerning is not that something came up. It's the inconsistent explanations, the dismissive response, and the attempt to minimize a very valid complaint instead of just owning what happened. That's not a misunderstanding. That's poor communication and poor customer service.

    Customer service is 10 out of 10 Dr Hank walked me through…read moremy treatment plan and made me feel very comfortable!!

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    AMB Mobile Massage - massage - Updated May 2026

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