My son & his girlfriend and I made appointments today to get pedicures. We were greeted at the door and told to pick out our polish color. After a few minutes wait, we were all told to go to the pedicure chairs. My son & his girlfriend had technicians come and started their pedicures fairly quickly. I was left sitting for some time, until a lady that was not even my technician, filled my foot basin with water. I waited an additional 10 minutes before the lady that was assigned to me, started my pedicure. She trimmed my nails and then got up and disappeared. I thought she had just gone to grab something that she needed to assist her with my pedicure. I waited another 15 minutes, and finally asked what had happened to her. Apparently, she had gone to the back and started a massage session with a client. She didn't tell me what was going on - nothing!! I got up and said I was not waiting any longer. My son & girlfriend also left with unfinished pedicures. They paid full price for theirs, but they left because we were so angry & disappointed with the service I had received. They apologized, but blamed us for being four minutes late. Really??? That is your excuse for treating your customers so disrespectfully? So what about the 40 minutes I wasted on my vacation to Key West? read more

Great service. I walked in and was greated immediately by hong. She's great ask for her, she's friendly and helpful.

The worst experience I have ever had! Poor service, the staff was extremely rude, the nail color was very thick. I left the salon without finishing my nails and they still charged me the full price. Do not go to this salon they don't care about their clients. read more

Had an appointment at 2 pm. They said it would be 1/2 hr -after 1 hr they were unapologetic. Then associate was not really interested as she had another appointment very soon. They acted as if it were my problem, not theirs. They were VERY unfriendly. I will not go back and do not recommend them. read more

I am from out of town and noticed this salon when I was shopping at the grocery store next to it earlier in the week... I decided to give them a try and made an appointment at 1:30pm July 8th. When I arrived I was greeted by a young man and he had me choose my polish for my mani.-pedi and sat me right away. My technician was an older woman by the name of "Que". She was quiet but I did not mind. I was there to relax not chat. I did learn that it was a family run business and her son-in-law was the one that greeted me and her daughter was also working that day. Que paid strict attention to detail and her massage to my hands and feet were both therapeutic and relaxing. The results were flawless. When I went to leave her son-in-law addressed me by my name and thanked me for coming in. I will return on my next trip to Key West. read more

Get my nails and eyebrows done here all the time. Doesn't take very long at all and all the staff is very friendly. I've tried a few places around the island and this is the best :) read more

Came as walk in. No line no waiting. Had a very pleasant experience thought she did not speak much English or Spanish, we communicated well. The spa pedicure and message was exceptional along with the massage chair that helped my back pain. The manicure was professional and well done. Worth the $46 plus gratuity. read more

Been going to this salon for 8 years now. Hong and Tom are great and run a smooth running place. Good customer service and quality of the services. read more

Had an amazing pedicure today at Amazing Nails! Eric has a great touch, and he takes his time to do an excellent job. Would definitely recommend! read more

Very good customer service! They take their time and make sure you're satisfied when finished!

This is a small town salon with friendly people working there. They welcome you upon entering and provide great service! Great experience overall read more

I've been getting my nails done by Tom and Hong for years now. They did our bridal party nails back in 2013 and it's a must for me to come in every time I am in town. Even my husband loves their pedicures! Great spot, such great people and they do an amazing job!!! Highly recommend read more

I get all of my pedicures here from Lee and she and the whole staff are so friendly and do a wonderful job. Clean, thorough, with fabulous leg and foot massages and reasonable prices. I highly recommend! read more

Absolutely great service. Hong and her husband are very good nail techs. This is my forever key west nail place

The strip mall is not inspiring, esp the pawn shop next door. However, if you can look beyond that it is nice inside and clean, and they gave me a great full acrylics change as a walk-in. I had the younger man, didn't catch his name. read more

oh my gosh- DO NOT ever come here. The RUDEST staff I've ever met in my life. I came in and requested a polish/style and a lady (maybe the manager or owner?) who was getting her nails done loudly said with her back to me and a mouth full of food YEA WE DONT DO THAT. I was really taken back and said I get it done a lot and instead of trying to figure out what I wanted continuously shut me down. I asked for TWO other styles/colors to which she walked over loudly with an attitude and said I can't have it done. These were very simple requests by the way- pink and white or ombré French. I wasn't asking them to paint the Eiffel Tower on my pinky toe. While sitting in the pedicure chair she told me that maybe I should go somewhere else. The nail tech had literally already started- I told her I would only be talking to my nail tech now and she walked off talking loudly in another language. SO RUDE and SO uncomfortable. I've been here before and the staff were a mother and daughter who were SO nice and SO wonderful!! Not sure why this cranky chick works in customer service. I've never met anyone who hates their job or working with people quite like this person. Everyone else was very sweet and nice- if she's the owner I definitely won't be supporting this business any more. She sucks. read more

The stars are for several things. 1) I rate on customer service... I was treated as soon as I walked in the door. I had a wonderful conversation with both Tom ( man and pedicure) and Hong ( waxing). Was able to get an appt. for same day. 2) cleanliness... Watched Tom and staff scrub pedicure tubs immediately after used, individual tools for customers, sanitizing stations, dust free (Tom even used a brush to make sure there was no dust where my coffee cup went into the holder). 3) job performed... Outstanding manicure and pedicure. Cuticles well trimmed, polish applied perfectly, massage wonderful, dead skin removed from heels. 4) price... Very reasonable. 5) will I come back... Yes! Just wish I had found sooner. Thank you for a nice experience read more

First off, I went to get a mani pedi and the nail technicians were not friendly. I was the first customer in the store so there is no excuse. The pedicure was extremely rough and the technician cut too close to the skin. When I was ready for my manicure, it was uneven and she made me bleed by cutting my skin multiple times. read more

Very nice. I'm traveling on holiday and needed a quick mani. I came across this nail salon. I went as soon as they opened and the man was very welcoming. I was in and out in a timely manner. My nails were exactly how I wanted them. Reasonable pricing for Key West. read more

Got my nails done here on vacation and was looking forward to a cute gel mani/pedi. The actual process of getting them done was like any other mani/pedi for the same price, but I am so disappointed in the result. Before the day was done, my gel manicure had chipped on TWO nails! I hadn't even done anything strenuous that would've warranted them chipping, and it's pretty hard to chip gel manicures, especially on the first day. It's now been four days and each one of my nails is chipped!!! What a waste of money; I would not recommend. read more

What a shit show. Walked in to have my eye brows dyed. The lady waxed them without asking me. Then had to dye them twice, and kept using rubbing alcohol on my eye brow brunt the shit out of them. After talking with another girl that worked there, she realized that she was to use rubbing alcohol, when she should have been using water. Had this been my first time dying my brow, it would have been my last time, Come out with two very swollen eye brow. I would not recommend this place to anyone. read more

Wish I could give it 0 stars. My mom and I walked in for a pedicure each and we each got a younger nail technician. My mothers nail tech looked over his shoulder to watch TV while just holding my mom's food about 95% of the time. My nail tech seemed as if she would rather saw off her right arm then be there giving me a pedicure. We regret staying the for the whole pedicure much less pay and tip. read more