You're greeted by name, scheduling is easy and they always want to ensure that you've had a pleasant experience every time. I started coming to this location because all of the ones in my area abruptly closed. The Santa Clarita location has assured me they aren't going anywhere and based off their customer service alone, they certainly aren't. I drive 45 minutes to get to this location but they remind me every time that they're worth the drive. read more

I'm very disappointed with my experience at Amazing Lash Studio. I feel the pricing is extremely expensive, and the membership can be misleading because so many services and upgrades come with additional charges. What I find especially frustrating is the cancellation policy. If you decide to cancel your membership but still have unused services remaining, you are required to come in and use those services, yet you are then charged the non-member price for upgrades. After already paying into the membership, I don't feel it is fair to suddenly have to pay significantly more just because you decided to cancel. Overall, I feel the membership structure is designed to make it difficult and expensive to leave. The constant additional charges and upgrade fees make the services much more expensive than they initially appear. I think customers should be given more flexibility and transparency about what they are actually paying for. Unfortunately, after this experience, I will not be returning. read more

I really didn't wanna write this review but I feel like I have to. Unfortunately I had a really bad experience with this place. I have my usual lash lady elsewhere that I go to but I had a new job starting in 2 days and she didn't have any appointments in that time so I decided to give this place a try. I have been getting my lashes done for over 3 years now so I have a good idea of what I want and am knowledgeable enough about lashes to explain it. I talked to the lash tech for a while to explain to her what I was wanting and the final look left me a bit disappointed as it did not look at all like how I wanted it to. But it's fine, whatever. What made it worse was that the next morning I woke up with white crust all along my lash line. I texted them to ask why it happened and they said it could possibly be from makeup or being outside and to seek medical help (i hadn't worn any makeup in days and hadn't been outside since coming home from the appointment). I also told them I've never experienced anything like this in all the years i've been getting my lashes done. I tried washing my lashes but the crust was still there so I was sat in front of my mirror for 2 hours picking the gunk out with my tweezers. On top of all that, I had the most painful burn that I have experienced and could genuinely not see anything. I've experienced some bad burns from the chemicals in previous lash appointments but this was by far the worst I've ever experienced. I had red eyes for at least a full week and it looked horribly unprofessional for my new job. Fast forward a few weeks, I'm back at my usual lady to fix the mess and I told her about the white gunk on my lash line and showed her pictures. She said it was more than likely from them using too much glue or going too fast and it couldn't possibly be from makeup or being outside. I was pretty upset because I believed it was my fault and didn't push it. But it is what it is. My vision is still a bit blurry after a month. TLDR, I personally do not recommend this place, if you wanna give it a try go ahead, maybe they'll pair you with a better tech. read more

Amazing Lash Studio - Eyelash Service Near Me - Valencia, California

This is an unfortunate review for me to be making. I have visited this business several times through class pass. The first time I visited them it was an okay service, enough for me to return. At the end of this first service, I was chased out to my car after leaving because the receptionist felt it was very important for me to sign up for a membership. She made me come back into the building where I shared with her that I use class pass for my services and did not want to sign up for a membership. Was very odd and off-putting, but I decided to come back and give it another try. I ended up coming back a few other times with no real issues, except that on my second service the eyelash stylist taped my eyelids and ripped the skin off the upper and lower lid. She was very apologetic. I went in today to receive a lash service for my wedding in a few days. I was informed at my very first service with this business that for certain lash styles it would be extra since I was using class pass. Today I received the same lashes that I have received across several visits, the Y lashes. I was not told that these lashes were now considered to be an upgraded lash and would be extra until I was at the desk ready to leave my gratuity for my lash stylist. I feel that they did not inform me of this change until the end of my service so they could get another payment out of me. I feel that this studio is very money hungry, and as other reviewers have also shared, they are not very honest or upfront about pricing. Will not be visiting them again. read more

My lashes looked amazing!!! Big snaps for Amazing Lash Studio. I asked for classic with a hybrid at the end of the eye. Looked FABULOUS!!!

I had another issues with this place, after cutting ties with this business. They continue to keep my debit card on file and charge my card for the subscription I originally had cancelled LONG before the interaction with Lori the manger . I don't recommend a subscription , I cancelled this way before because the ladies couldn't explain to me in detail why I was still having to pay on top of my visits . The fact of the matter is that Lori the manger should have been on top of this or the owner not once did anyone reach out due to the unprofessional behavior that Lori displayed. They still had my card of file and charge it! Dispute that I cancelled this subscription before the interaction with Lori. I will dispute these charges with my bank . No use of calling the manger because she is absolutely no help and will probably come up with some scenario to try to justify these actions, and so the owner Allison that responds to each 1 star reviews and also trying to justify the employees actions rather then holding people accountable. read more

I had called earlier in the day yesterday to explain exactly what I wanted and how I wanted my lashes and after discussing it the receptionist she had informed me it was going to be $109.99. I had called once again about 45 before walking in and verified the price was going to be $109.99 and once again when I had walked in and verified in person. After getting my lashes done and was finishing up and getting ready to pay they had ended up charging me $179.99????? Absolutely insane price and the unprofessionalism to be unable to honor the price they had discussed with me before is absolutely ridiculous. Won't be coming back. read more

Worst experience I have ever had! I showed them what I wanted and they said it would be no problem. Well after they completed the procedure i was shocked! It looked so horrible! I complained and they said to go home and let it settle. I returned and asked for a replacement . They then said what i wanted was not possible. I asked to have them removed and was told THEY WOULD CHARGE AN ADDITIONAL FIFTY DOLLARS! The "Assistant Manager Lori" was so rude! It was their mistake and the customer service was the worst i have ever encountered DON'T GO UNLESS YOU WANT TO GET RIPPED OFF!!!!! read more

This review is about an appointment I had on 09/10/2025 and manager Lori. I called Amazing Lash Studio on 9/10/2025, and Lori answered. I explained to her my lash retention was poor from an appointment I just had on 9/4/2025. I asked if they were any available appointments that's same day. She said yes,and I came in for my appointment that evening. After I finished my appointment, the worker at the front said that it was a $50 charged. I said I have a membership and thought the touch up was part of the membership. When the worker said no, I asked if I'll be able to talk to someone about the $50 charge. The worker said someone will reach out. I called back on 9/13/2025 after Lori left a voicemail about my appointment and charging my card. First, Lori accused me of trying to get free service. I said she never made me aware that the touch up was $50 when I called on 9/10/2025. I thought it was part of the membership because it was my first time hearing about a touch up service. Secondly, she accused me of not doing proper lash care. Then she thought I received the service before which I told her no. I explained to her that I've been a member for over a year, and have never heard of the $50 30 minute touch up until the worker in the front explained to me. I check the website and the price for the 30 minutes touch up wasn't there under pricing. I believe as a manager she should make others aware of any services/prices and not assume that longtime membership holders are familiar with the pricing of other services. I've been with them for a year. Usually my retention is good. So, when she accused me of not taking care of my lashes and wanting free service it was very off putting. She did backtrack and apologized. I was still charged the $50. I just want other membership holders aware of the optional $50 30 minute touch up charge if they don't know. This is the first time where I received hostility from Lori, so I was pretty surprised with the way the phone call started out. Seeing reviews about her, this isn't her first occurrence. Just posting this review for future reference. read more

Amazing Lash Studio - Touch up - Eyelash Service Near Me - Valencia, California

Worst place to do your eyelashes. First they don't know what they are doing, I asked for a volume full set and she gave me a classic. Laying down for 2+plus hours just to give me a classic set. And then I asked for someone to fill it in and I couldn't make it the day LORI asked me to come in so she basically said you snooze you loose. Horrible customer service when customers aren't happy with results. read more

I had a full set and fill done by Kyra. She was very professional and knowledgeable in helping me pick out lashes that I'd love. I know nothing about lashes but wanted them for a wedding. I loved them so much I came back to get a fill. I couldn't feel her doing them and it was so relaxing I fell asleep hard both times. Thanks Kyra! read more

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My daughter is that repeat customer who absolutely loves Amazing Lash Studio in Valencia! The whole experience from front end to back! All technicians here are super qualified to meet whatever your desired outcome may be! We love Fran... she's our Master Lash Technician! Bottom line is it doesn't get any better! We absolutely adore Laurie, Laura and all the crew there! Even the owner... that guy his professionalism mixed with his humble grateful personality is everything and definitely wins over so much business with the customers! This place hits different ~ delivering super quality customer service in every aspect possible! Check it out for yourself! Book your appointment today! read more

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I used to have eyelash extensions done by this business some years back, and they were great! This review, however, is based on their lash lift and tint services. I got this service done after some convincing from a friend to have my eyelashes curled for a special occasion. I've seen that she's had this service done several times. She's always praising her stylist, and I always thought she had amazing results as well. I went in, not really knowing what I should be asking for, and after quickly looking at some photos on the wall, that I now realize to have been lash extension photos rather than lash lifts, I requested a natural lash lift and a tint. The person who did my service was Jessy, and she was very nice when briefly consulting with me. In hindsight, as this was my first time requesting this service, I probably should've asked about more information on what I should be receiving and what to expect at the end of the service. The results that I got were not up to the standards of what I expected to come from it. My eyelashes are usually very straight, but after the service was done, there was really only a light and inconsistent curl applied throughout my eyelashes. I've been told by people that my eyelashes look like they have a curl that you get after sleeping on your face when I ask them about the results. I expected more to come from this service, especially when I'm directly comparing results from my friend who had the same service done, but with a different stylist. I didn't realize how disappointing the results were until after I went home and compared the before and after photos. Granted, the photos were not taken at great angles because they were just supposed to be photos for me to look at, rather than images I intended to publish. I was expecting more of a difference to be visible despite the bad angles. It cost me around 120 for a lift and tint to be applied. I tried reaching out to them about my experience, and all they offered was $10 off an additional eyelash lift service and a free tint if I decided to go back. I fully understand that I asked for a natural lash lift, but I still expected to see more of a difference? Or at least my eyelashes to look darker since a tint was supposedly applied, but I also did not see much of a difference there either. In all, I was severely disappointed with the results, especially when I could achieve better-looking results with an eyelash curler and mascara. read more

Amazing Lash Studio - Eyelash lift+tint - Eyelash Service Near Me - Valencia, California

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DO NOT GO TO THIS EYELASH STUDIO!!! This place injured my eye to the point of missing work for 2 days due to pain... when I contacted them about THEIR technician error, they told me to take a Benadryl and wait... I did and when it didn't help THEY ONLY OFFERED 1 FREE SERVICE... I told them I was uncomfortable with ANY of their technicians servicing me due to the level of pain I was left it for MULTIPLE days, and they told me they couldn't assist more. then proceeded to attempt to CHARGE MY CARD MULTIPLE TIMES after I told them MULTIPLE times I would not be going back... I left a comment on instagram explaining my experience on their most recent post and found that by the next day they had blocked me!! They also only would let me talk to management via email which I found to be strange. Moral of the story girls, DO NOT COME HERE!!! They are MONEY HUNGRY and don't care about clients being properly taken care of or if a client gets injured by staff. FIND YOURSELF AN INDEPENDENT EYELASH TECHNICIAN, ITS CHEAPER, BETTER SERVICE QUALITY AND CAN ENSURE THIS HASN'T HAPPENED BEFORE. read more

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Great customer relations and excellent service from the technicians! Highly recommend this spot. Very accommodating staff as well. read more

Update: I had a fill of my lash extensions with Joy, and again it went really well. I am a side sleeper so I mashed one side which she fixed so nicely. My lashes look as I hoped again and I am so pleased. I made a smart buy - they have these protective sleep masks that work like a charm and no more mashed eyelashes! Thanks Joy and Amazing Lash Studio!! read more

Amazing Lash Studio - Products to purchase, I recommend the lash cleanser and sleep mask! - Eyelash Service Near Me - Valencia, California

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Amazing Experience I was trying to find a place to get my lashes done last minute for the holidays and I stumbled upon this place. I was a bit hesitant but it worked for me given that they have evening availability. Upon arriving they consult with you based in the lashes you prefer and styles you like. Jesstrada did my lashes and they came out beautiful. I was very comfortable and was out before two hours. I love that they offer a monthly plan that allows for two fills a months. I will definitely be back. read more

Worst experience ever!!! They ruin my lashes after a botched lash lift. They offered me to do it again for free. I had to wait for my eyelashes to full recover (grow back) but now they won't honor their offer. read more

Amazing Lash Studio - Eyelash Service Near Me - Valencia, California

At 53, this is my first time ever getting lash extensions and Mckeena was the best. I've never even done fake lashes before. She explained everything as she went along and then just held a great, quiet space as she worked artistically. I am so happy to have this as my first of many sessions here. I love the end result as well! I am a natural blonde and so my lashes are basically invisible. They are light and I don't even notice wearing them until I look in the mirror. I love them ! read more

Amazing Lash Studio - My lashes - Eyelash Service Near Me - Valencia, California

I don't recommend this place at all. I went in for a full set of volume lashes and they started falling out hours after. By the next day they were completely gone. I worked the next few days and wasn't able to make it within their 48 hour rule, wasn't refunded, and basically wasted 100$. This is how much they charged me that day and I already pay for the $160 dollar monthly membership. The 48 hour rule is very inconvenient for those of us with busy schedules (and lives). Going to a professional salon and for the money I paid I EXPECTED my lashes to last more than a day and had my next few days lined up with work. Unfortunately these lashes fell out and I was expected to change my plans around a book a new appointment to meet their 48 hour rule even though THEIR product failed. The only good thing I can say is my technician was very sweet and professional. I paid a lot of money for a service that didn't live up to the price. The establishment looks nice and you would expect a better result than what you get but honestly I am extremely disappointed. read more

Amazing Lash Studio - Left the salon at 6pm took this photo around 9pm the same night. - Eyelash Service Near Me - Valencia, California

Was not impressed at all with lashes, I have been getting lashes for over 6 years & just moved back to Valencia & went to Amazing-lash this morning, I told them exactly what I have told other lash studios even Amazing lash in Arizona & they did a much better job. I have been going to a small independent Asian lash place in Chino & my lashes looked so much better than today & cost a-lot less. Even thou they took off from original price still don't feel this was worth it!!! read more

Amazing Lash Studio - Today's lashes ridiculous, my own look better with mascara on them - Eyelash Service Near Me - Valencia, California

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I obtained an appointment with a "master stylist" for a refill via their online scheduling system. I then received a call requesting that I send a picture of my lashes in their current state. After sending the picture, my appointment was changed from the original stylist to another stylist then ultimately to another who was not a "master stylist". My gut told me not to go for several reasons; I regret not listening! The stylist was OBVIOUSLY new at her craft! I understand that experience is gained through practice, but I paid $155 for her practice and my poor outcome! I do not recommend this place at all. I purposely left the names out because the goal of this review is to be informative not punitive! read more

No I do not have on make up, Nicole is just that good! No extensions just lash lift. Nicole used the small rods. This is the second time I've gone to Nicole and am so pleased. The first time the curl lasted for almost 2 months and everyone asked me if I had on make up, daily. When I get my lashes lifted my eyes just look brighter and I feel like a more put together without allot of effort. When I put mascara on I don't have to use any kind of a curler the mascara just glides on and lifts even more. Definitely make your appointment with Nicole she's just a complete pleasure to work with! -For the shop: Easy to get an appointment and when they have special promotions they will text you. The cleanliness is fantastic. The whole entire staff is incredibly kind. read more

Amazing Lash Studio - No I do not have on make up, Nicole is just that good! No extensions just lash lift. - Eyelash Service Near Me - Valencia, California

I've been to this location three times- Diana has done my lashes every time- she is the best! I love how she knew exactly how I wanted my lashes to be/ better than I knew how to explain! I live closer to another location so I went there once for a fill but I didn't feel like the quality and attention to detail was the same at Santa Clarita. I love my lashes and so does everyone else! Looking forward to continuing my wonderful experience at Amazing Lash Studio! read more

After getting a new set of lashes somewhere else, I wasn't happy with the results. Amazing Lash Studio to the rescue! I was relieved they would see me for a quick touch up even though my lashes were done elsewhere. I wanted them fixed on short notice before a trip and they accommodated. McKenna was my stylist and I highly recommend her! It takes talent to assess what's needed on someone else's work and then to make them better than expected, all within a 30 minute window. I'm so pleased with the whole experience of booking online on short notice and getting great results from McKenna so quickly! read more

Horrible experience .The manager is very unprofessional. After cancelling my membership I still continues getting charged . Horrible customer service from manager. read more

I really don't know too much about having lashes, but I do know from talking to friends that have had them done over the years , the time that my lashes starting coming out was not right. I'm not even 2 weeks in and was thinking of getting a membership however I'm kinda thinking I should look around to have these filled or even redone. The price for this studio is higher than many others that I have investigated. I love the concept and not having to use mascara, however I'm in a fashion industry and have to look good everyday and I seriously am not feeling confident with how this is going. I called and emailed the studio within 48 hours of my first service and as I expected I was told lashes coming out after the first 24 hours is normal. I purchased everything from Amazing Lash to maintain the lashes. I would love to give this studio a benefit of a second chance but I work hard for my money and don't like the feeling of flushing it down the toilet. Maybe they will allow me to try again but I expect some sort of compensation towards my fill if I go back. Sincerely, New to the Lash Game read more

Amazing Lash Studio - loss with 1st day - Eyelash Service Near Me - Valencia, California

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Amazing Lash Studio is a very clean lash studio. They offer great products, lots of lash options and they have great hours. Stephanie is a fabulous technician! I'm always very happy when my service is done. She makes my lashes look just the way I like them. read more

Recently had to reschedule an appointment due to Covid. lost the total cost of my service. I was asked to pay full service fee for me to reschedule. I was booked as a model and volunteer for them to practice on me. I do not recommend to book at this location. have gone to 5 different amazing lashes studios in LA and this is the first time I am asked for a full deposit and that no flexibility is shown. I recommend you sticking to the Sherman Oaks Location, Woodland Hills, Pasadena, etc. any but this one. All others are extremely flexible, they don't require full deposits, and they don't gas light through text or their reviewers. read more

Amazing Lash Studio - Eyelash Service Near Me - Valencia, California

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I was so happy to get my lashes for the first time. Until I woke up this morning with around 10 lashes on my face. I have gaps and clumps and to add insult to injury they want to charge me 45.00 to remove them. Amaziing! read more

Beware of amazing lash studio. I had lash extensions done here back in February it was my first time getting lash extensions and they turned out horrible looking so when the studio messaged me asking how I liked them I told them that I didn't like them and sent pictures of how bad they looked. They messaged back saying I could come in for another set ( I thought they were saying for free to make up for how bad my first experience was) so since it was "free" I agreed I would give them another shot. Well I had surgery later that month so I had to cancel and reschedule the appointment a couple times and then my last appointment I got really really sick with the flu and didn't see the message that my appointment was that day until it was time for my appointment and I messaged them back saying I am very sick and I can't make it and all they cared about was their money and told me they are charging me for half of the service. So I said well the service was free and they said no the volume upgrade was free. So you mean to tell me you are gonna schedule me with the same lady that did my lashes the first time that looked horrible and fell off in a few days and still charge me? What kind of customer service is that? So I told them I'm not paying a service fee for something that I wasn't happy with the first time then I think you guys are making up for the horrible service and come to find out it was just for an upgrade. Now keep in mind that was my first time ever there and I never signed up for a membership so I swiped my card once well what do you know I look at my credit card statement and they charged me for not coming in. So they will keep your card on file even if you don't sign up for a membership and they could care less about if you were so sick that you messaged them Last minute and you were under the impression that your lashes were going to be free to make up For the first ones that looked so horrible and they will keep your card on file without your knowledge and charge you whenever they feel necessary. My advice is to find a lash place that cares about the customer and isn't so money hungry. read more

Amazing Lash Studio - Eyelash Service Near Me - Valencia, California

GREAT SERVICE! Great Staff as well! always a delight to see my Stylist! Jessy is the BEST!

I've tried this place multiple times in hopes it would get better with different people . The lashes do not stay on , ever . I don't know if it's bad quality glue or what but it's a complete rip off. I paid 100 for a "30 min touch up " volume lashes which don't look any different from when i came in . Not to mention all i did was brush them before bed and about 10 fell off so now they are the same as i went in . Such a waste of money read more

Amazing Lash Studio - Eyelash Service Near Me - Valencia, California

If I could give more stars, I would I haven't done this for myself in 3 years x with all the madness this year has given me it was time x you should too if you're reading this!! This place is so lux I've been wanting to go here every time I go to target x finally the stars aligned for me x ALANA you definitely feel like you're taking care of yourself with how nice they all are (even though I was super late!) they make me want to fit this in my budget how ever often they want me to come ! read more

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If I could leave zero stars I would. The customer service is horrible. The manager give you the run around if you're upset saying oh come back and we will fix it, but then doesn't and doesn't return tour phone calls and doesn't give you the time of day. She also gaslighted me telling me ruined lashes was because I was late- which I wasn't. I got a lash lift by a "master stylist" - Mckenna - and let me tell you what a joke. She made my lashes completely uneven and kinked half of my lashes on my right side. It's actually unbelieveable that I paid extra for her to fuck up my lashes so much. They don't do refunds so don't ask. And apparently they don't actually care to fix your lashes either the manager is a liar. Over month since I got the lift and my lashes are still uneven and kinked and no phone call from the manager. I do not recommend this place at all You literally have my contact info. I've called four times and stopped into the studio in person. Your customer service is trash. Your managerial "efforts" are trash. Responding to my post instead of actually calling me back and fixing this is trash. read more

I got my lashes done a week ago by Cristina and half of them are already gone! I got a hybrid volume full set. I'm pretty sure I'm not doing anything wrong because only the lashes one right eye are coming out, my left eyelashes are for the most part fully intact. I use water-based face wash and brush out my lashes every day. I also sleep on both sides pretty equally. They started coming out about 2 days after I got them done. (I did not wet them for more than 24 hours afterward.) I've gotten lashes a few times before to know that this isn't normal fallout. This is my second time coming here, all the techs and front desk employees are super nice and helpful, but not worth paying $250. It sucks that this happened from a professional studio, but I'm better off finding a home tech on IG read more

Amazing Lash Studio - Half the lashes gone in only one eye :( - Eyelash Service Near Me - Valencia, California

They make me come to see them after confirmation and confirmation.. apparently, I had Botox, and I answered the questions today... but they charged my credit card just to tell me, "we can't do it" waisted my time... and the rude lady at the desk couldn't understand all of a sudden my accent...yes, I'm Latina. I have an accent! read more

I really wanted to give this place a 5 and to make this my lash extension spot but sadly I can't. I tried to schedule two different appts on two different dates via their website and it didn't work. So I called and scheduled an appt. scheduling by phone isn't always convenient especially if it's not within their business hours or your availability. When I arrived I completed the intake and was taken back my the lash artist fairly quickly. She was friendly and sweet. The salon was clean and nicely designed. The room is comfortable but perhaps can be a little more cozy as you spend a lot of time in there. The lashes looked amazing but...when I put my finger against the lashes I can feel the glue. I've never felt that on the other lashes I've had and I've been getting lashes regularly for 8 months from other businesses. You cannot tell the glue isn't closer to my lash line when looking from far but when you look up close it's hard to ignore. I'm thinking to try another lash artist on a refill to give this place one more try. I'll update if I decide to do that. read more

I came in as a first time lash extension customer two weeks ago. The front desk sales associates are fun and welcoming. They suggested that I go with the classic YY Lashes, and sexy volume. I was assigned to Jessy as my lash technician. My lashes came out amazing. However, my eyes were very irritated for 72 hours. It did go away thank goodness because I did not want to get them removed. They are so pretty. When I came back for the two week fill I shared some of the eye irritation I encountered after the first session. Jessy accommodated this by adding extra tape and doing additional fanning to prevent irritation from the glue. I had zero irritation this time and of course they look luscious! I will be a returning customer and I now have a membership. read more

This is my second time coming to the Amazing Lash Studio, and they were wonderful again. I had pleasure of meeting Diana. My lashes are very stubborn and thick, and though it was a bit of a struggle to lift them, Diana was able to do it! She was exceptional! Amazing! And had excellent customer service. Smiles all around. Thank you!!!! :) read more

Amazing Lash Studio - Eyelashes - Eyelash Service Near Me - Valencia, California