Way overpriced for under satisfactory work and service. Good luck canceling a membership because they will lie telling you it's been terminated but will continue to bill you. read more

Everyone wears extension lashes these days. They make you look wonderful. Gluing them on yourself makes you look tired. I am 77 years young and love the way these lashes look on me. I look better in photos as my eyes pop. I wake up in the morning looking more alive. I have been wearing these lashes for 5 years now. My own lashes are thicker now too. Call and reserve time with Danielle, she has a light touch and I usually get a catnap in. read more

This place is a rip off. . The technician up charged A fee of $65 without askIng me OR telling me what a hybrid would cost. I used to be a member there two years ago. Here is a visual of what I got for $230. 00. I called and spoke to the front desk to let them know of my dissatisfaction, They apologized and did nothing more. TooT "maybe that technician wasn't a good match for you, maybe we should book you with a master stylist in the future? " was the receptionist's reply... there is not going to be a next time and I will post my honest response. read more

Amazing Lash Studio - Here's a visual of the lashes - Eyelash Service Near Me - Tucson, Arizona

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Amanda is the best lash tech at this studio! Go to her when you have the chance, she's so sweet and down to earth.

Heather is great alway helpful so is the Devin up front alway friendly and helpful. Very clean

Mari Cruz is the sweetest stylist ever!! I love the availability of this studio with my busy schedule. they are always able to get me in!

I made an appointment because my regular lash girl was out of town. I decided to go with classics so and unfortunately they lasted less then a week. They were all over the place and looked so cheap and sparse . I have lashes on all year long and I have never had an issue. I had to find a salon to get them removed. I am $160 out of pocket with no lashes and $40 removal fee. read more

They don't back up their work!!! I took my 15 year old child here and they didn't inform her of the proper care after the lash lift. One day later they were ruined and this company refused to stand behind their work. At least they could have informed me of the process for taking care of the lashes, as the parent. If I'm paying for them I should be the one informed of the process to keep the lashes... I should be the one they speak with. (They didn't tell my child how to care for them either) The company needs to have a better process for kids under 18 and informing the PARENT of how to care for the lashes. read more

I have been going to amazing lash for quite a while now. And I have had my share of great services, and some that were good. I have never been unhappy with my services though. For the last two months I have been seeing Savannah. I have connected with her beautifully. She understands exactly what I want, and she applies my lashes professionally and accurately. The best part of all, is my lashes last for a long time. I just couldn't be happier with Savannah. I highly, highly recommend this business. Also, I should note that the front desk staff is always kind and accommodating. read more

Diana D. Does an amazing job. My lashes are always perfect and full when I'm done. She takes her time and gets it right. I am not sure what she does differently than other stylists, but my lashes last a lot longer than other places that I have gone to. I can always count on Diana to do a fantastic job. read more

Things were great for almost a year...until they weren't. They don't give a crap about clients. They made it very clear with me and a few others. Drive on by this business and find another one with some heart. Some of the lash artists need to move on to greater opportunities. read more

Well, my wife used to like coming here. But just to forewarn people looking into one of their monthly rewards deals, they wont let you go! She spoke with someone at the lash store about canceling the membership because we are expecting any day now. They told us to fill out some form and email it back to them. After doing this, we received an email stating that her next payment would be november 4th! Last time I checked, CANCELED means no payments EVER. Businesses that make canceling impossible are no better than scams. Save your money and dont bother. read more

I went in there today and it was very busy when I walked in. The lobby was full and there was not a seat available. I was still greeted and checked in. Once checked in the lady had me sign a few things on the tablet and then I sat down. She then came over and talked to me about the membership. Right afterwards my stylist Megan came out and took me to my own private room! She asked me if I had eye make up on which I did and she directed me to the restroom to wash my eyes. This was the only thing I didn't love. Once in the room we went over what type of look I wanted to achieve and she delivered! I laid down with a cozy blanket and she only took an hour to do my full set of eyelashes. I love them!!! I didn't sign up for the membership, but will be back. read more

I signed up for the monthly membership for the lash lift service. On my third visit the receptionist informed me that I was going to be charged $120 in a week. This is twice the amount of the membership fee. When I asked questions as to why he couldn't properly explain why. I left very frustrated. The service itself is not great. Two of the times my eyelashes ended up twisted and bent in areas, because the product lasts weeks I have to wait for my lashes to grow out so they will all be even again. I will not be returning to this studio and don't recommend their services. I visited the Oro Valley location. read more

I finally got my eyelashes done again and couldn't be happier! I even signed up for my membership after my lashes were completed. The room was clean and the ambience was perfect. My tech was friendly and finished in a good amount of time. I did the gorgeous style with classics. I also got a cute swag bag for signing up for the membership! read more

Amazing Lash Studio - Taking a pic of your eye is never NOT awkward, but these are classics gorgeous style. - Eyelash Service Near Me - Tucson, Arizona

I am a returning customer after taking time off during COVID. On my return I was pleasantly surprised by all the staff I interacted with, from the person who answered the phone to help schedule my appt to the front desk staff to my amazing stylist! Angelica was fantastic. I have a history of being sensitive to the glue used. Angelica did everything she could to assess and decide what products would work best for me. I'm happy to say that I'm 5 days out and have had NO issues! I can't wait to return for my next fill! Keep up the great teamwork because it definitely makes a difference in the customer experience. read more

They are the worst business I have been to. The owner needs to be retooled to deal with customers. Their business practices are illegal. Payment for a service each month prior to it being completed is illegal no matter what contract they asked you to sign. They always manage to not credit your account giving all excuses. They find all different excuses not to give a credit when service is not performed and late charges are charged when you call and cancel an appointment. I was to be given a complementary service instead the charged the service and refused to credit my account. This business needs to be closed by the state for illegal practices. I am going to report this business to the Better Business Bureau. read more

I am shocked at the negative reviews for this location. My wife has been coming here for over a year and has never had an issue. The staff are super friendly and provide top customer service. I have waited for my wife and hear their communication with the clients and they are always attentive and extremely helpful. I have never seen a staff member pushy or rude. Staff explain the products but never push a customer to buy them. I would congratulate the manager and owner on selecting such fine folks working for them. read more

9 July 2018 Update: Today the owner phoned to follow up, which was a pleasant surprise. A nice chat of my experience and her genuine concern of my experience. I will give them another try, so I will improve my score to a three for reaching out and sharing a professional and sincere apology. A proud business owner and truly wants all who cross the threshold to feel appreciated and respected. Original 8 July 2018 I am always pleased to share positive experiences, so here is a shift. New to area, salon recommended, so made an appointment. Wanted cc details, which i tnought was odd in request. I said I will be there, starting new job and it's a firm appointment. Volunteered all day, rushed home, took shower and arrived early as requested. First words after giving my name "yah, left you a vm and bumped you cuz you didn't give me cc info". One phone call? No vm on my phone and no missed calls. "Yah, a member wanted you appt". I guess business is good to treat we customers so poorly. Not impressed. read more

Beware of this lash studio! I have never experienced such poor communication and lack of customer relations as I did at my appointment today. Because of their false advertising and horribly unfriendly front desk staff I will not be signing up for their membership or recommending them to anyone I know. I received this email three different times regarding my introductory offer of $79.99 and as you can see it has their Oracle Road address on it. I showed up for my complimentary session and filled out the paperwork. The stylist brought me back and asked me what look I preferred and applied my lashes (at no time was price discussed by any employee). I go to the front desk to pay and was told that my email wasn't sent from them. Then she says that the lashes that were applied were $65 more on top of the introductory price of $89.99! This is total bait and switch advertising and their front desk staff was argumentative, unhelpful and insensitive. Save yourself money and aggravation and choose a different lash studio! read more

I give this place a one star because zero is not an option. They totally ripped me off. I went in for full set of lashes one day and those did well for 2weeks then went in for refills. The lashes literally came off within 2-3 days. I went back to lash studio told them my concern and they said they would honor an upgraded set "volume" for free. Later I find out they charged my card and when I called to inquire the manager was very rude. I think her name is Sara? From the beginning unprofessional and not wanting to work with me. The 2nd refill also fell off after a few days. I had been using their products and following their directions for care as well. I had 2 different "lash experts" doing the refills and both times obviously failed. Buyer BEWARE! FYI to lash studio. I'm not giving you my name since your service was horrible. Why can't you just apologize? It's obvious you don't believe there could be bad service at your salon and/or don't care. read more

Horrible customer service and rude employees. The lashes only last a couple days. They will ask you to sign a waiver but also include the 12 month membership to sucker you in. So read every detail, or better yet don't waste your time, money, or energy at this horrible establishment. I just left you a message. Would love to discuss the sales tactics. read more

1 star 12/31/2022 Do not support a company that does not support its customers! Beware of this company! After deciding to finally get my lashes done (kids older...bit of time for mom) I went and paid good money for a classic set with good tip as well. I had an important work function that night and had to go with a completely bloodshot, half opened, and painful eye; there was glue burning it. I called the studio first thing in the morning and expressed my concern as the burn was worse and it now felt like there was something in it. The front desk instructed me to take ******** and wait. As a healthcare professional I knew that this was no allergy. The girl said "yah, you're probably right but it should be fine." My eye was a mess. Fast forward a few days, the eye is quite sore (had already checked with my doctor and she was concerned about infection but I received no treatment) and my eyelashes were a mess. I followed everything they told me to do including buy their wash and brush. They were horrible looking. I went back before 2 weeks to fix them. I told the stylist about the burn and she said she would use a sensitive glue. I spent even more on the "fill" and I was not informed that there would be extra charges for "volume." Fast forward again... (after at least $300 spent) I was headed out of town to celebrate the holidays with my husband for the first time in many years. Upon arrival to a very nice resort he noticed a huge chunk of my eyelashes were gone. Again, I had done EVERYTHING "right." I called to speak with a manager and unbelievably all he said was to come in and pay again for a fill (not even in town). No sorry about the burned cornea, no sorry that your lashes didn't even last a week, and no accountability at all. They did a poor job and made no attempt to correct it. I would have gladly come in and had them fix it and probably become a long time customer. Super sad that this turned out to be more of a fast food money grab than a nice community place that I could look forward to visiting. read more

I've been coming here for years. This location is amazing! Each of the lash techs I've seen have been amazing at what they do! I'm always happy with how my lashes look when I leave. And the staff is so helpful, friendly and down to earth! read more

I have been coming to this location for about nine months. They have been doing a great job with COVID safety protocols. I love their flexible hours and Cat does a great job with my lashes. I LOVE that they always give me a blanket to keep warm during my appointment. read more

I'm having a hard time understanding these negative reviews as every time I've gone to this location I've been met with professionalism, cleanliness, a relaxing atmostphere, friendly customer service and a knowledgable, personable technician. Over the past few months I've tested multiple eyelash salons across Tucson in an attempt to find the best one to receive eyelash extensions for my upcoming wedding. After being unsatisfied with some of the studios in the area (the owner of one glued the extensions directly to my skin and it was very painful), I sought out Amazing Lash Studio. April was the technician who not only helped me carefully remove the poorly executed extensions in the most pain-free manner she could, but she filled my lashes with a lovely set, listened to my concerns, and always explained her actions or what to expect in the process which I found extremely helpful as somewhat of a newbie to extensions. She is a gem! Seriously so nice, well educated on the service, and I think its safe to say I found my new eyelash tech. I felt very safe with the covid protocols in place, and this place is by far the cleanest studio I've tried in Tucson. Sure, there have a been a few hiccups at the front desk from time to time, but the receptionists handle things with grace and will help you solve problems to the best of their ability. They've been great at communicating appointment updates/changes, and so far I've been happy with their service. I always leave in a great mood! If anything changes I'll be sure to follow up, but so far so good. read more

Great service! Clean, responsive, professional and my lashes look amazing! Abby gives not only great customer service, she listened to what I wanted and my lashes look and feel great! I will be back for sure!! read more

If I could give negative stars I would! I went in for my first service. The lashes put on each eye had no uniformity- longer, thicker and straight on one eye and curly shorter lashes, with gaps on the other. I voiced a concern after the appointment, but left stating-since I'm not used to having false lashes, maybe I just need to sit with them, brush them and see what I think. A few days later I returned to the store asking to speak with a manager. I was told the manager was not in, but they could schedule an appointment for them to be fixed. When I returned for my appointment, I was brought into a room. Two technicians were in the room. One was grilling me, started raising her voice and told me they had less than 30 minutes to correct the problem or there would be an additional charge. I immediately sat up and told them I thought I just needed my money back at this point. Knowing that the original session took about 2 1/2 hours, I knew that the problem couldn't be corrected in less than 30 minutes and certainly didn't want to give them more money. When I got back up to the reception area, I had very few simple requests 1.) I needed a copy of the paperwork that I had originally signed 2.) I needed the problem to be corrected or I need my money back 3.) I needed to speak with the manager or owner. I was told they would not give me my money back and that they couldn't provide me with a copy of the paperwork. After continuing to be persistent, they finally tried calling the manager / owner and they told me they left a message and that hopefully they would get a call back. I said great and proceeded to have a seat in they waiting area. I continued to ask to have my card credited back or to talk to the manager and told them that at this point I did not feel comfortable with them correcting my lashes. They told me that I had to leave and proceeded to call the police. The police were able to get some of the papers I signed, but was told that the rest would be emailed to me. They also gave me the manager/ owners number and said that I would be able to talk to him the next day at 10:00 am. At 10 the next day, I tried calling the number that was given to me and the number was disconnected. I looked up the number of the store and was told that the manager was not in and had not been in today and still no paperwork emailed to me. I would not recommend going to Amazing Lash Studio and certainly not the Oro Valley location. Very poor business practices. Small claims court - here I come. You get what you pay for or in this case...you really do not get what you pay for! read more

I love this place! My lashes always look amazing. I've explored many different styles and every time they come out looking incredible. Featherweight is the way to go it allows your stylist to create a customized look that looks best with your eye shape and lash style they also last very long. If you like a more natural look the classics do the job well. I suggest a "thicker" lash if you want a fuller look but only if your natural lash can handle it. They offer fun styles as well, such as glitter which has lasted on me for 4 weeks now and ombré the colors are also very customizable. When you walk in you will also be able to see what I like to call "lash accessories" these products allow you to keep your look lasting longer. Going there makes my entire day the staff is so friendly! Shoutout to Christie she makes my services even better! read more

Caitlin is such an amazing master stylist! I would recommend all of my friends and family to go see her for a one of a kind experience!

Amazing Lash Studio is AMAZING! Very professional and immaculate. I've tried other places in the past, but this one is by far the best. You are in a private cubicle with your stylist - I have never had a person here who wasn't really good. I go to Stephanie mostly and she really does a great job - an added benefit is that she is very fast! Tait is also very, very good. Very nice clean restrooms. I personally have never had any problems and I have heard Dion, the owner, speaking with other customers and she is very accommodating and works really hard to resolve any concerns you might have. There is lots of flexibility in the membership choices so don't be afraid to sign up! read more

i came here for a full set a year ago... and they upsold me on the cluster lashes. they looked trashy, bad, and lacked volume. i came today and got a full set. 2 hours and 20 minutes later the lashes looked ok at best. just to clarify i tipped $40 cash so its not an issue with me.... im super disappointed with my service. to add to this i have been getting lashes with amazing lash since 2014 at the river oaks (downtown houston) and then the deerbrook location and have also gone in pittsburgh (cranberry) and Illinois locations.... i wish i didn't waste my time and im literally addicted to lashes so that is saying a lot. edit to add that 48 hours out the lower aspect of the sclera in my eyes is bloodshot & swollen still. i honestly feel like this is a health and safety issue. i have been an amazing lash client for 5 years, never have i experienced anything like this read more

WARNING: Don't go to Jeanette! She did not clean my eyes before attaching the lashes. Also, a lot of my bottom lashes were stuck to my top lashes and had to be pried apart. Ouch! The next morning, a bunch of my lash extensions already fell out on to my pillow. I've gotten eyelash extensions elsewhere and this has never happened before. Waste of money! read more

This place is literally awful. They damaged my lashes so much. They literally had 3-6 natural lashes per extension. They made my lashes come out and they were super uncomfortable. They didn't even have the style I wanted. They upcharged me $60 when the into offer was $80. Michaela was my tech. Anything but amazing. I have photos for the damaged it caused my lashes and the lashes with 6 natural lashes on the extension. read more

My lash artist is Iliana and she always does the best job on my lashes! She takes the time to make sure I'm comfortable, and explains everything and what she recommends before getting started. She also take the time to explain to me how to care for my lashes and what products she recommends for up keep. I wouldn't want any other lash artist, she's definitely thee best! read more

I've been around with my fair share of last artist. I can't live without lashes. I am so glad I found this place. I was hesitant because it's a big company and worried that they just trainee last artist then they move on once they get enough experience. However I've not had a horrible experience. Everyone knows that they are doing and are Great. I LOVE the membership. It's works out to be a great deal. Never going anywhere else. read more

Wow! It's all in the name. My experiences are always nothing less than amazing. Kristy is my preferred lash specialists. She always makes my appointments effortless, quick and fun. With my lashes on I feel more beautiful and getting ready in the morning is much easier. The studio is clean and decorated super cute. I always look forward to my monthly appointments!! Dionne, the owner is super friendly and always there to make sure the clients have the best possible experience. So glad I found them!! read more

I'm a U of A student who has to uber everywhere to get places. I was running 15 minutes late due to a enormously large surge ($35, for a normally $12 uber), I run across the street just to get cheaper surge and pay ($18) very expensive. I show up at 7:17, when they called me at 7:15 and asked how late I was going to be and I said I'm turning in the parking lot and they said okay perfect. I show up and the lady tells me my stylist left, and they didn't know. I've never dealt with such unprofessional people in my life. Didn't have an available appt till the following Tuesday. Will not be returning for such horrible service! The lady at the front desk was very rude and hostile! read more

My entire experience from start to finish was great! I called to schedule my appointment and saw Kristy. She was very fast and efficient. I have gotten so many compliments since getting my lashes. When I was checking out both of the owners were there and they were so kind. I will absolutely be back and will recommended Kristy and the amazing lash studio to all of my friends. Thank you for making me feel so beautiful!!! read more

Love this place! The staff are all very friendly and Natalie did a wonderful job today. Love lashin' here!