Not sure why there aren't more reviews on here for this spot . I have seen Veronica ( i pay a little extra for the master stylists - worth it ) and have the membership ( also worth it , a little annoying to cancel but aren't all memberships ) .. anyways they let me come in within 72 hours to have a touch up which was really nice ! so I got some filled in that I felt could have been a little better and the stylist was super receptive and just lovely to converse with . 10/10 for veronica, and the front desk seemed nice as well ! read more

I booked a classic lash appointment for my sister at this studio, and the experience was incredibly disappointing. Their website advertises $99 for new clients, but that's not what happened. When my sister arrived, the tech asked what lash type she wanted without explaining that a "classic" was the $99 special my sister is young and didn't know to specifically ask for it, so she showed a picture and was steered into a volume set instead, even though we clearly booked for the special online. I had personally called and told staff we booked a classic (the special) lash set, and asked them to confirm that with the tech before starting. Despite this, when I called during the appointment to make sure they were doing a classic set as booked, I asked to have my sister told that the classic was $99 compared to the volume set. My sister later told me they never relayed that to her, just saying she mentioned the price and said that the manager said the tech had "already started" even though the appointment was at 3:00 and I called at 3:03. Even accounting for a few minutes to get her settled in the chair, there is no realistic way an entire lash set was started in that window just setting up alone takes longer than that. They also ignored my request to tell her the classic was what we booked. My sister was charged for the volume set regardless. This is unacceptable. I gave clear instructions, and the studio still upsold my sister into a more expensive service and a membership she didn't ask for. She did not tip and was met with a passive-aggressive "mmmmm" in response. Horrible business. On top of this they told her she had to pay an extra $20 for booking a "MASTER" keep in mind i had the same appointment on July 1st and i did not have the same experience because i am pretty sure i didn't look like they could play with me. I had given this studio my sister's and some friends business and had a fill appointment booked for tomorrow, but I cancelled it and told all my friends to never go here. I don't want anything to do with a business that operates this way. I will not be removing this review until my sister is refunded the extra $60 she was overcharged. Advertising one price and then pressuring clients especially young, first-time clients into paying more without clearly stating that the special applies "if you mention it" is deceptive. I have documentation of everything the booking, the calls, and the timeline and I will be taking this to the Better Business Bureau and pursuing it in civil court if necessary until her money is refunded. read more

I've used to see another tech there, I'm now back to Texas and decided to go back to this location since Pflugerville is closed. I've been twice with terrible service. No outer or inner lashes were lashed and missing tons of of lashes that were missed by the tech. I've review through the survey and text them without a return call or even a text. My first service I had to go back the following day for nothing I left the same way with minimal lashes, second service barely lashed. I'm paying for volume lashes and my lashes look like a very bad classic fill. We paid extra for volume lashes and I expect a volume fill. My lashed looked like an amateur did them. I've been with Amazing Lash Studio for over 5 years, haven't had this issue until now. The service, the glue, everything is mediocre at this location. I've received no apologies at all. I booked with a master tech, I feel we shouldn't have to do so to get the service we paid monthly for VOLUME NOT CLASSIC. read more

SHAM CORPORATION. I would NOT recommend this franchise as a whole nor this location. Corporate does not respond to emails or calls and this studio location will not assist you in honoring other studio's policy (that went out of business) even when you have documentation that directs you to them. A neighboring location (Pflugerville) went out of business and we were instructed that we could use our service credits at this location. I had two months worth that I was told In WRITING that I could use "at any time" once I completed IVF treatment (eyelash extensions tend to fall out more when undergoing treatment due to horomonal fluctuations). The owner that ultimately went out of business was aware that I would not be coming back for more than 6 months in our text message correspondence and said she would honor the credits. When she went out of business she sent a letter to everyone directing them to the Round Rock location. I contacted the Round Rock location and they said they could not honor my credits in spite of the fact that I still had the text messages from the Pflugerville owner. They said they expire after 6 months and that the owner that went out of business should have issued me a gift card knowing that my treatment was going to be longer than 6 months. In spite of my having in writing that she would still honor the credits, they said there was nothing they could do and I should contact corporate and share the text messages with them. Corporate has not bothered to respond to several emails and their phone number does not route you to anywhere national. As a lawyer, I know it's not worth filing with small claims court but I WILL BE filing with the Better Business Bureau. read more

SAVE YOUR MONEY! You will not get exactly what you ask for even if you show pictures. They do not last long at all and the thick glue will bother you when you blink. This is the worst lash studio i've ever been to and i've been to many, and i'm not even picky. Im so disappointed I wanna cry, I asked for a lash lift and sat for an hour just to see no difference in my lashes at all, they wasted my time. I canceled my membership I thought It would save me money, it's not a good deal at all. 0 STARS if i could. DONT GO, YOUR WELCOME. read more

Just left after going for my first time and I will never be back. I requested the glamorous lashes. And it looks like I haven't gotten a fill in weeks when this is what they consider a full set. So clumpy. Staff was very nice and the place was clean but for the amount of $$$$ no thanks. Update: The manager was so helpful and got me in right away the next day to do a correction. I absolutely love my lashes! read more

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I went in for a full set, I was referred to Rachel by my former stylist, who is no longer there. Rachel was very upset due to the fact that they didn't tell her I needed a full set. She wasn't able to lash my lashes properly and ask me to schedule an adjustment, went to the adjustment appointment, and was booked as a refill. The technician only spent 15 minutes on my lashes and barely placed any lashes. I paid out of pocket for a full set. The set looks like a classic and not a volume lash set. I have had gaps since the start. It's time to find a new place. read more

Customer service is great. Longevity isn't. I've had lashes a long time. I'm well aware how to keep them nice, clean and maintained. I've tried this studio and Pflugerville studio and the lashes never lasted more than a week. read more

After being to multiple amazing lash locations- I can finally say I found my home base! The manager Mallory has been super amazing and patient with me as I struggled with finding a good fit for my lashes. I finally was blessed with getting Lani as my stylist and she has been the absolute best. My lashes last so long that when I go for my regular fills she's able to completely fill me out and she works so fast. Front desk is always super friendly and efficient. I've had a couple girls help me with fills when Lani hasn't been available and they've all been great. Also love how it's always decorated seasonally, super cute and cozy in there. Thanks y'all for everything always! read more

Let me start by saying if you want your moneys worth DO NOT come to this place. Should not be called "amazing" there was nothing amazing about my experience. It was my first time getting them done and they only lasted 1 WEEK! I came back in and I told them that they should atleast have lasted AVG 3 weeks minimum 2 but not even that. They had the AUDACITY to charge me 45$ AGAIN other than the $100 I had already paid initially. I basically paid $150 for lashes that didn't even last a week and the ones they added supposedly for $45 were like 5 lashes on each side. Becky was not helpful and did not seem to comprehend that they had not delivered what I PAID FOR and the service they are supposed to provide! All this being said my experience was horrible and a WASTE OF MY MONEY. Don't waste yours If you want more details watch my tik tok. https://vm.tiktok.com/ZTdsn2DcJ/?k=1 Riiiicer If I could give them 0 stars I would. read more

Amazing Lash Studio - 1 week after getting my lashes done! - Eyelash Service Near Me - Round Rock, Texas

I love this studio! My favorite lash artists are Nef, Bella, and Rachel. They are all very detailed, friendly, and accommodating. The front desk staff are also very friendly and helpful! I would highly recommend this studio. read more

This is crazy. I've been an Amazing Lash customer for years. Unfortunately the Lakeline location closed and I was transferred to the Pflugerville location, which also closed. Then transferred to Round Rock location. And let me tell you it's definitely subpar in customer service. The way customers are treated is surprising. I tried to cancel my membership since I'll be taking radiation treatment and was informed that they would not allow my cancellation. They state I signed a 2 month minimum membership - it was the same paperwork that I had signed at the other locations and never saw this 2 month requirement. Even if I wasn't having treatment, I was still planning on cancelling. I'm not going to drive all that distance to be treated the way they treat people. They actually told me to send them a doctors note stating I'm going into radiation. Unbelievable!!! I have heard them tell someone on the phone, who's mother was dying and they had to go overseas, that they wanted documentation of what's going on with their mother, before they would allow her to cancel. They must be in need of customers that when someone wants to cancel they'll have to jump through hoops. I thought I was giving enough notice, over 2+ weeks. But no, they're going to draft my bank and inform I can't cancel till March 2025. I'm surprised they even have 3 stars. People beware. read more

Posted a review about a week ago about how I'm done with this location due to the poor quality of their lash services, which did not last more than five days before almost completely falling out. I'd taken it down after they offered the solution of a free refill with another stylist, and I'm disappointed to report AGAIN that it didn't last more than a week. I'm not sure the exact number of eyelashes I have on each eye, but I'm pretty sure it's more than 9 on my right and 12 on my left. Yup, bad enough that I can easily count the lashes that have stayed on after only 7 DAYS. Seriously, save your money. Your lashes look good for about 5 days before your eyes are almost completely bare. They offer a free touch up after 3 days, but nothing for if your lashes last less than a week. So, unless you're okay with paying $60 for a refill and $30 for a mini refill every single week, save your time and money, either go to a different location or a different chain altogether. They like to slander the Lakeline location and say they can't do anything right, but my lashes would last at least 3wks with them. I don't want to waste more time with another "solution". I've already wasted my money buying THEIR lash cleanser, and THEIR mascara, so I know that I myself am not doing anything to make my lashes fall out. I am mortified that I have to show up to a big job interview looking like this, but I'd rather be embarrassed than be a fool and pay them AGAIN to screw up my lashes. read more

i went there and expected my lashes to be up and lifted and i did not come back satisfied they didn't talk to me about how it worked or if my lashes needed something else but when i called them they said they used a larger rod for my lashes because they where too long. They never told me anything about that when i was there.Also when i got there they where gonna charge me a extra 30 but online it said nothing about that i don't recommend it here for lash lifts. read more

I just moved to the area from Hawaii. I've been looking for a salon to maintain my extensions. I was completely fine starting over and paying for the service. I was called by the salon and told since I already had lashes they would just fill my lashes, and sounding pretty confident about it. Showd up for my appointment and saw Bella. She was very sweet, but I could tell pretty quickly she was not experienced. I was told my lashes are still really full and I don't require a full fill, even though this is why I made the appointment and what I wanted. She told me she was gonna do a mini fill, which consisted of about 6 lashes. I was charged 90$ for 6 lashes!! Nothing like leaving your lash appointment feeling like you were just robbed and unhappy and no one cares. Amazing Lash this is horrible customer service and should be illegal. read more

I gave this place three opportunities to capture what I was wanting done and they could not.... I was warned by many African American women that this is not the place nor do they cater to us for services. I tried three times and it was failure and now I understand why they don't cater to the African Americans clients read more

At first it's a bumpy road, you won't always like your lash tech! You have to keep trying different ones until you get the right one, then you get the full experience! It's been about 2-3 months of me loving my lashes thanks to Ashlyn in S. Round Rock, she knows the definition of how to fill in your lashes and how to listen to what you want, even if it's crazy requests, she gets it! Prior to her I hated every set, I didn't see the point in continuing to get them but the owner gave me a redo once, and my friend gave me this advice in trying different techs. So to skip all that unhappiness, Ashlyn is your girl! read more

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My review is for the Amazing Lash Studio 3021 S IH 35 Suite 120 Round Rock, TX 78664 location ONLY!!! The Salon is very clean and all the Staff members everyone I spoke with from check in, to check out was very nice. I was fully aware that Amazing Lash studios are chain studios that are independently owned so I knew most things would be very cookie cutter. I showed them a picture of how my lashes looked and said I wanted them just like that. They were upfront and told me that they didn't carry the Dcurl lashes but they could do shorter lashes on the inner corners and longer lashes as you go towards the outer corner. The girl at the front desk scheduled me with their "Master" stylist(I may be using the wrong term but I know this particular person also trained the other stylists). Because of this there was an additional charge and since I wanted Volume lashes there was another extra charge. They are very up front about their prices and have signages explaining this. My stylist was super sweet my lashes looked good!! But looks can be deceiving. After my appointment my eyes were burning and I was tearing up she explained this was probably due to the fumes from the glue and would subside which it did. My eyelids were still feeling a bit irritated like blinking was irritating me. I just couldn't take it so I did a huge No! No! and picked at the lash, it was such sweet relief I did it on the other spot I was feeling irritation, what I noticed was one extension had been attached to TWO of my natural lashes!! That is not right anybody who knows anything about lashes knows that it is one extension attached to one natural lash. Mistakes happen. So I wasnt going to write them off completely. I realized that one fill a month wasn't gonna cut it after a week my lashes were very sparse. After my second visit it was the same thing my eyelids were irritated I knew why, when my lashes came out there was an extension attached to more than one natural lash!! Then less irritation. I would be willing to do the weekly fill to keep me full but for the health of my natural lashes I can't keep going. I would try another stylist but of she is their very best and training others I feel like the others will probably do worse. I feel that work needs to be done on the over all quality. Yes my stylist was fast but I'd rather have it take longer and actually be good and not just look good. I also think the company needs to work on creating a better lash bond. And, if they are so big on the memberships they need to make a membership plans that are better. Again, the ladies there are very sweet even with me canceling my membership they were nice and didn't try any crazy tactics to get me to stay. Since I didn't give them a 30 day notice they explained I would be charged this month but they are transferring the credit to my sister's account. She is a member at another location I thought about going there but decided to find a location that carries the D curl lashes closer to me. read more

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Ever since Zoey left I have had two appointments with two different technicians on two separate dates who cancelled the day of for being sick. I now have two months of credits and when I called I spoke to the manager who said she apologized and that she would cancel my membership on 11/17/19 without me having to come in. I called two days ago to confirm this again and the lady working the front desk tells me "nope, your membership is active" so I drive all the way to round rock to cancel my membership in person this past Monday and was told ANOTHER $59.99 will be coming out for December (even though the manager "Stephanie" said otherwise when I spoke to her on the 17th. When I went in this past Monday the girl said the manager would call me and this hasn't happened. Now amazing lash has $180 of my money all bc their technicians are sick this season and call in on Sundays. I was a member with amazing lash since 2015....never again. read more

No results with lash tint or curl. Wasted 2 hours for absolutely same looking lashes as when I went in read more

Amazing Lash Studio - Eyelash Service Near Me - Round Rock, Texas

I'm sorry but $100 for a fill... and for them to not even last a week? I barely even have lashes on and it's only been 4 days.... I know how to keep my lashes clean and how to take care of them I've gotten them done before many times and this has never happened save your money and go with someone wayy more professional and that actually cares and takes their time making sure they look good read more

Amazing Lash Studio - Lashes after 4 days - Eyelash Service Near Me - Round Rock, Texas

This is the first time I've ever got lashes and they came out so nice! I got recommended by a couple of friends, one who lives in San Antonio and the other here in Round Rock. Walking in, the ladies at the front were super nice and gave me a run down of what to expect and the different types of lashes I could get. This particular location is very clean and maintained beautifully. The playlist is very diverse and they have a blanket for you if you get cold. Unfortunately my technician didn't place my eye pads correctly so I was a little uncomfortable the entire time :/ She also accidentally spilled adhesive on my cheek, she did clean it up to the best of her ability for me. Aside from that, I still think this place is amazing and very worthy of 5 stars. Everyone I encountered was super friendly and knowledgeable, will definitely consider the membership!! Thanks ladies. read more

Love this place! Hayley is my go too lash girl!! She's the absolute BEST!! So glad I found her!! I'm always pleased with my results when I leave! read more

Lash tech was okay, she didn't do the style I asked for but my go-to lash artist was booked for my birthday so I decided to try them out. Every appointment at this location..the front desk girls were so unwelcoming. Especially the Hispanic girl with black hair. I hate poor customer service, especially when your job tasks are literally just greeting people, taking payments and booking appointments? How stressful is that?? Its disgusting but I took my money elsewhere. read more

Mal and her team are amazing! What a delightful experience. I do not typically pamper myself, but I had an upcoming interview so I threw caution to the wind and booked an appointment. BEST DECISION EVER!!!! Sensing I was a little nervous, they talked me through the process and helped me to feel at ease. I felt beautiful and confident. Thank you for this precious experience! read more

I booked an appointment online for a brow lamination and tint. I arrived to my appointment and was told I would have to reschedule due to my stylist being out. It was stated a call was made and a message left, however, I never received a message. I was informed I could reschedule for later in the day though and I said that was great. Then, once I said I was ok with the reschedule, the receptionist told me that it would just be for the tint because they don't actually do brow laminations. You have got to be kidding me. Why is this even an option to book? This was wholly unprofessional and has me reconsider going here to get my new set of lashes. read more

Thank you so much to my stylist India! She does great work, and her fills sure do stay on! Well worth it to not wear make up!!

Yes it is a chain lash extension place so please know what you are signing up for don't expect 5 Stars at a Discount Rate your not going to find that let's be honest but, you will find great experience professional service at a fraction of the price if you look. Love Love Love! By far my favorite location in RR, I will only go to 1 girl I don't really want to give her name bc she will get booked up!!! This Happened at my Austin location off Braker, Chelsea & now I can't even get in! But not surprising the good one at the chain location always do. But others have mentioned her already so you can pick a great girl to do your lashes. Def a must if you are thinking about trying lashes out. read more

Updating my review because it's THAT good! Deena did my lashes the first time, and she was great. They lasted SO LONG. I know it depends on the care of the lashes, how fast mine fall out , etc. But I've had them done other places before and I take great care of them the same way I did after Deena, and they lasted for a few weeks. The second time I came, Deena wasn't available so I got to meet Rebecca. She's just as awesome!!! 2 for 2, this place is great. Great staff, great quality. I still haven't done the monthly subscription plan, but at this rate I'm considering it. They aren't pushy about extra products, which I like. They educate and inform you about what they have, and about their monthly subscription, and then leave it up to you to decide. :) Really recommend this place! read more

Amazing lash is great but not this location. I had Reagan and I asked for full and lashes that look like I have fake lashes and I also asked for size 11. I ended up with 10 and no volume and they look real. They do had a 3 day trial if you want them fixed but I went vacation right after. It seems like this location, they only know how to do one look and that's it. For a full set it usually takes 1- 2 hours and I was out in 45 minutes. If you want great lashes, amazingly lashes is the place just don't go to this location. I ended up going to the store and buying false lashes for my trip on top of what Reagan put. read more

Amazing Lash Studio - Not happy and these look terrible. - Eyelash Service Near Me - Round Rock, Texas

I have gotten my lashes done many times in many different places over the years and Amazing Lash Studio - particularly this location is my favorite . Ashlynn did my lashes and she is amazing ! She is super time efficient and does exactly what you ask her to do while offering her thoughts and expertise . They always remind you of aftercare and their lash brush and foaming cleanser are incredible . OH and the membership is the WAY TO GO if you plan on keeping up with your lashes . Super affordable . Love love love my lashes ! read more

I really wanted to have beautiful lashes that last longer than they actually did. Every time I went in for a refill they only lasted a day or two. The initial set of lashes I feel are used to draw you in, and then you're left & stuck with a membership you're not happy with. Don't waste your time or money. Not worth it. read more

I'm not the kind of person who's like to leave reviews, but I'm sooo disappointed with this place, I'd made an appointment a week ago and I call this morning to confirm and they cancelled without letting me know, I understand the circumstances but you can't tell me that you don't have my phone number or my email if I've been a member for almost a year, now I have to leave without my eyelashes done because this place is not professional enough to contact customer and let them know with anticipation that your appointment has been cancelled, not happy at all, even though every time I lost the eyelashes very quickly and I'd paid extra every time this is just rude and unprofessional; not recommend at all. read more

Myra is awesome! She is an amazing stylist. This was my first time getting eyelash extensions, and I was nervous. I felt very comfortable and enjoyed the experience. The front staff is very professional and happy to answer any questions. read more

Ashlynn DOES an AMAZING job! She shocks me every time ... she makes me feel Beautiful Again every time i leave an appt. I STRONGLY recommend Ashlynn to do your lashes! She will make you feel beautiful !! read more

IF YOU WOULD LIKE TO LOSE ALL YOUR NATURAL LASHES GO AHEAD! I did not want to get extensions for my fear of losing my natural lashes. I was convinced that wouldn't happen. Not even 24 hours after I got them done my naturals with the extensions started falling off. My friend gets hers done at another studio and this does not happen to her. It must be cheap product or something but clearly from the rest of the reviews something is horribly wrong with this place. The lashes looked great initially but they are definitely not worth loosing your naturals. read more

Amazing Lash Studio - That same week. You can see gaps from where I lost my naturals. - Eyelash Service Near Me - Round Rock, Texas

What a cute place! Bright and very clean. Friendly staff that took the time to help me decide what kind of look I wanted. Can't say enough good things about Bethany, who took time to answer all of my questions. Great hours with appointments that are easy to fit my schedule. read more

I really wanted to like this place . I will start off by saying the techs are very nice , and I've had zero issues with them . However , the last few times I've gone to get fills or a full set the girl ar the front desk has booked the service I've wanted wrong on more than one occasion , then tries to lie her way out of it or make excuses. Second the last 3 times I've had my lashes done my eyes had become painfully irritated . Although they looked amazing , The tech was using way too much glue . The final straw was my lashes lasted 2 days before completely falling out on one side. Then I called about suspending my membership at this location to switch to the location my sister in law frequents. Once again annoying receptionist oh we don't do that at this location . Lies called another store , and they told me to speak to the manager at the location with all the problems . read more

Very good. Jessica is my favorite. I wish they would use a stronger glue. My lashes only last 1.5 weeks

I have been member at this location for 2 yrs. Rebecca is my eyelash girl. She's amazing. My eyelashes last for one full month then I get a fill. I use the volumes. read more