High Desert Hospice provided excellent care of my Mother during her final months. They made sure…read moreshe was very comfortable near the end there was a nurse there every day to check on her. They provided all her needs and the nurse was very informative and explained what she was going through. I was very pleased that I used there services for my mother. I was very relieved when they took over her care.

I used High Desert Hospice for my father, that just passed away on 3/26. Good thing to know is…read moredifferent Hospice groups, have different things they can provide for you. High Desert was not equipped to see end of life coming and treat my father properly. The nurse was un compassionate . My father became more and more agitated, which happens at end of life, and the nurse told me she didnt know what to do...my father fell and we had him taken to the hospital, there they found he had a UTI, which also causes confusion, which the hospice nurse did not recognize and treat. I hen called Charter Hospice and they told me they could offer many things that HDH could not ,Continuing care and medication by shot. If i were to choose a hospice care again it would not be H Desert.

I have nothing but good things to say about Charter. They were there for my grandmother and our…read morefamily every step of the way. The social worker Myila, the nursing staff Sherri, Tansy, Jody, Melinda, all the others, the bathing aides, Martha. They were wonderful. Please remember, just because your loved one is in hospice care does not mean they don't need caregiving from you. It's a group effort to take care of our loved ones during this time. Charter made this process a little bit easier by providing prompt efficient care, bringing and maintaining the supplies that were needed as well as extending their hearts while our beloved grandmother was transitioning.

During my 30+ year career in death investigation; I have worked with several hospice groups, I was…read moreeven there when the concept started. My family has had to use hospice services to care for family members. We have found charter hospice to be the best all around services to create a total patient care package. I recommend charter hospice for any family requiring a high level of care.

If I could leave no stars I Would! This was the worst…read moreexperience I could ever experience to the social Worker Tomas telling me well call me if You need or see anything and never visiting my sister ! Well I'm not doing your job! So the case worker or nurse Beth saying well if she Makes It through the weekend I'll decide if I can see her daily! Needless To Say she Passed away in pain the next day ! This was the worst inhumane care I've ever experienced! And when the case Worker did show Up she never had the appropriate materials for wound care or medications! And always indicated she was to busy ! I'm lost For words .

CHVV provided excellent care for my mother in law and our family. Thank you all so much!read more

They tried to discontinue my blood pressure medication and my cholesterol medication for no reason…read moreand they would have caused great damage me even life threatening damage. They are supposed to give me showers three times a week, Mon, Wed and Friday. They do not show up and they refuse to return multiple phone calls. I am very disappointed, frustrated with Calstro. I don't trust them. Nothing would please me more than to come back to this site to reverse my review and leave a positive one saying that all of my issues have been resolved. I finally talked to someone at Calstro. They were very nice. The woman that I spoke to is a supervisor and she promised that I would get a shower tomorrow and gave me her phone number. I believe her and I am pleased with how things are finally going. I still have a issue with my medication but I am going to try to move them to 4 stars

I have never encountered a medical team so very caring and compassionate towards others until my…read moreobservations of Calstro Hospice's interactions of many patients with various levels of medical needs. From the initial encounter throughout the entire journey, this team offers such cohesive and seamless care plans accompanied by rapid response all hours of the day or night. I am thankful to have found them and consider this organization a blessing for those in need of their comprehensive services.

Horrible company. All they do is lie. My father is going to die because of this company. My dad had…read morepneumonia and they convinced my mom that he needed hospice. Now he's not getting the care he needs and nothing can be done. My mom is paying cash now for the rest of the doctors because this company scammed them. DO USE THIS COMPANY. RUN. Update: My dad died of Pneumonia and his cancer had spread. The nurses kept saying his lungs sounded clear. They weren't. If he was properly taken care of there could have been a chance his cancer wouldn't have spread and the pneumonia could have cleared. But all the delays and maltreatment wouldn't have let him get better. He went over a week before my mom could get him on antibiotics that were prescribed at discharge. All the nurses kept saying he had enough in the hospital but that was impossible.

I called this company to inquire on services for my father in-law. I was asked for my name and…read morenumber and that I would be receiving a call shortly. I then received a call with in 5 mins. When I answered the woman on the other line was laughing her head off. When I finally said hello she stated who she was with. I was not amused. I let her know that I am calling in regards to the last days of life for my father in law and that she was very rude for calling in the manner she did. I chose not to move forward with this company because of this employee's lack of professionalism, compassion and empathy.

My father was placed on Hospice 6 months ago. The field nursing staff and social workers: Sharon,…read moreHeather, Laurel and Elle are outstanding. Their care, professionalism, knowledge and empathy is second to none. Unfortunately, their office staff--Jennifer and Carissa are the opposite. Jennifer speaks and sounds like she's had 4 too many Red Bulls, shares personal information on her life that has nothing to do with the topic or situation at hand; Carissa is wildy rude, lacks empathy and speaks in facts that are not facts at all, but short-sided opinions. Dad was admitted to the VA Loma Linda for a non-hospice issue (concussion) from the emergency room. It hasn't been 24 hrs and he's being discharged from the VA. Jennifer and Carissa called me this afternoon to cancel his Hospice service though I was working with their social worker on placement for the following day in a nursing home that they set up to continue hospice care. Less than 48 hrs in the hospital (and they weren't scheduled to see my Dad until Friday,) they cancelled my Dad's hospice. The reasoning, "because we can't see him." They aren't scheduled until Friday and we have discharge paperwork to go to a place they chose on Thursday. There have been many other incidences with the office staff (Jenn and Carissa) that have caused me to leave such a poor review, but this was the icing on the cake. I'll be reporting to the VA case manager and hopefully other veterans will know to NOT choose Gentiva if given the option of another Hospice company. If you're stuck with them, document, record and be ready for the disorganized and horrible office staff all while dealing with the death of a loved one. Sharon and Heather-- you both deserve a raise. Your skillset, knowledge and passion is the only reason we stayed with Gentiva so long.

All nurses who have used this service all state he is at the top of the line managed multiple…read morepatients and hospice agencies.

Green Valley staff place fraudulent admission claims and are quick to brush the costs off onto the…read morefamily to pick up when Medicare finds the claim was not validated. Green Valley also have no reservations with leaving your loved one while transitioning with no care. Green Valley is very unprofessional with no compassion.

Fantastic service. They meet expectations. Very attentive to their patients. Quick to respond.read more

Lousy company we had an appointment for today for orientation to discuss my needs, and the owner…read morehimself canceled the appointment without discussing it with us they said because they do not provide one day services, but they don't realize we needed it for multiple days not just one day. It was the owner of the company that canceled it. It was his name on the email. I do not recommend this company. They obviously don't care about people that need help. They don't even feel you need an explanation as to why they canceled this company deserves every bad review that they receive.

*NOTE: My updated review is solely for customer service, not the service itself…read more Some weeks after writing my review, I was contacted by both an employee from Oasis as well as the owner Cameron. Both expressed sincere apologies for the missed appointment and explained it was due to simple clerical error. While I have already engaged another in-home care service, it's clear to me that Oasis cares about their reputation and client experience. I appreciated their offers to make the situation right and wanted to reflect their sincere efforts in an updated review.