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Calstro Hospice

4.5 (2 reviews)
Open • Open 24 hours

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2 months ago

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Apple Valley Post Acute Center - Cheap ass trash cans.

Apple Valley Post Acute Center

1.6(25 reviews)
5.7 mi

Thank you so much for providing such great care to my friends Dad. He came in with a depressed…read moremindset as he hadn't walked in weeks. He was supported and motivated to work with rehab 5-6x a week and left stronger than ever! We're so grateful for the drive you put in him and the MD inspiring him to stay longer because he really needed the help. Big shout out to the SS team as well for getting all the equipment and home health set up. It all came the day before he left and the sweet nurse came the next day to check on him.

My sister has been on various PIC line administered medications to attempt to kill MRSA. She was…read moreadmitted by Kaiser in Fontana. Her right leg below the knee and the remaining great toe were removed. She was having hallucinations, incredible confusion, and somewhat combative responses. Over the past 12 months, she has had a PIC line 6 times, obviously not killing the MRSA, hence the amputations. She continued to get worse the longer she was on this latest round. So, Kaiser does a CT that says mile Alzheimer's, short term memory loss, but puts her on a med to treat schizophrenia, never notifying any family members, or did they just tell my psycho sister with short term memory loss. Like we are talking 42 phone calls, counted them, asking where she was how did she get there and why? 42 in 3 hours, but Kaiser ditches her, after only 2 rounds of physical therapy. We were told that she can't live alone again. She gets transferred to the Apple Valler Acute Care Center. They ask me if she had any mental issues. I said OCD and Bi-Polar. They ask about the schizophrenia. Mom & I were shocked & said never. I asked why. She said well the other evening, she saw puppies coming out of the walls. Last night, she was asking them why they couldn't see the blood running down the walls, and BHO & FJB gave her a bath, she said it was nothing sexual, but she knew it really happened. I was in shock, went in to see her and she went entirely ballistic. Like Linda Blair in the Exorcist, head spinning & green stuff coming out. She was vile. We had to leave as she kept trying to stand up. It is important to note, that She has not walked 26 days. The "Care Center" gave her 4 sessions of PT. All she can do is get to a standing position from the bed with a walker. She cannot even pivot, much less do a safe transfer. They have made her use a bed pan because she falls. I went home that night and Googled the antibiotic Vancomycin induced psychosis. It states that it can rarely cause neurotoxic effects including hallucinations, confusion and acute psychosis. Most commonly occurring in patients in kidney failure, where she is at stage 3. I called and asked them not to give her anymore, call the doctor. Mind you, they are contracted with Kaiser and have a Kaiser doctor assigned to them. They tell me they can't do this, the only way is to transfer her to St. Mary's in Apple Valley and they would transfer her to Kaiser in Fontana. Mom gets there and they have checked her into the ER. They take her back and do bloodwork, their diagnosis is that she had mild short term memory loss & get with her primary care doctor, and arranged for transport. I was flying up the Cajon Pass when I get a call from AMR. They were dispatching a transport call from St. Mary's to her home. Kaiser is supposed to provide a wheelchair & walker and take care of safety features. She is a retired 37-year Kaiser employee. She has nothing. The plan was to drop, literally drop her off at her home. I refuse the transfer & doing 85-90 mph, I fly into the ER after enough security checks I thought a body cavity check was needed. I had called Apple Valley Acute "Care Center" and ask if they have a transfer order. She innocently answered, "well, I do have a note not to accept her back at all tonight and tomorrow morning, I don't know why." I wonder why Kaiser and the "Care Center" don't want her, she's acting psychotic. Why the HELL do they not consider the source, when I ask them to please contact a doctor, she is having a rare but ENTIRELY possible psychotic reaction to her antibiotics... St. Mary's said she was safe to be released. Did I mention she has no prosthetic leg. She just had the stitches removed. Apparently, when they were told that we refused to accept her at home due to that not being a safe transfer. We asked for her to be sent to Kaiser. The "Care Center" apparently were forced to take her back. Heck, they sent everything she had with her and had checked her out. They had no intention of taking her back. I called the "Care CENTER" this morning. All of the staff were in a meeting, but they would call me back. I had an appointment I had to go to, so I said ok. After 4 hours... I thought maybe they would have been setting up things with Kaiser, etc. I call, nope, can't even get with anyone in upper management. I have taken the information to contact the state board. I will file this with Kaiser I will put this on Facebook, I will post this everywhere I can. This entire system is failing so badly.

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Apple Valley Post Acute Center - Kitchen trash cans instead of medical grade trash bins

Kitchen trash cans instead of medical grade trash bins

Apple Valley Post Acute Center - Plastic trash cans with no IV hooked up to dad.   Look at the used furniture to fill the rooms.

Plastic trash cans with no IV hooked up to dad. Look at the used furniture to fill the rooms.

Apple Valley Post Acute Center - I HAD TO SPEAK TO Supervisor TO GET THEM TO GIVE MY DAD MEDICINE THROUGH IV

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I HAD TO SPEAK TO Supervisor TO GET THEM TO GIVE MY DAD MEDICINE THROUGH IV

Knolls West Convalescent Hospital

Knolls West Convalescent Hospital

2.3(19 reviews)
1.8 mi

The worse possible place to place ur loved one...My husband was there for 3 months, I came…read moreeveryday, thank God, I hate to think what would have happened to him had I not. The 1st day they put him in a room with a raging mentally ill lunatic who threatened the nurses if they put him there, he threw items and cursed, I demanded he/my husband be moved, he was. A month later husbands bed broke, with him in it, his back was injured (he had had back surgery 6 months earlier) because this was late Fri. he had to lay on that broken bed on the floor now until Mon. (engineer staff off until Mon.) This happened twice, and same thing , on the broken bed on the floor. All but 1 nurse/and waiting staff was nice enough but all are over their heads in a job that should have more people caring for these VERY ill Patients. They are NOT trained nor professionally equipped to care for nor "handle" the number of mentally ill patients that this facility takes in. I am not sure they are even licensed to admit these (for the most part) out of control patients who stroll the halls, curse and scream day and might. My husband was given pain med's after his surgery but the dumbest doctors I have seen in my entire life, never stopped ordering these powerful until weeks later "I" put a stop to it (after checking with my husband to see if he were still really on that level of pain) for fear that he would be addicted. I could not believe that no one stopped to see if these strong drugs were still needed. The Doctors do "walk by's" into the over drugged and sleeping patients rooms so that they do not actually have to talk to them and do any " doctoring", this is done tjere so that these inferior Doctors can still collect a paycheck from our Insurance company. I asked many times what time the doctor would be coming so that I could speak with them but no time is giving because they do not want to TALK, they only want to SAY THEY SAW the patient.. if u are looking for a clean, efficient, wellxrun and caring facility to place ur loved one, this is NOT IT!!!

By far the worst nursing home ever !!! Do not bring your family members here. They take forever to…read moresend patients to the hospital and by the time they are sent they are critical and may not make it back home! Some of the nurses are very caring, but the problem lies within management. Leila is a horrible leader and Will is not so Sharp! Runnnnnnnnnn far away !

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Knolls West Convalescent Hospital
Knolls West Convalescent Hospital - Lobby of Knolls West. A large boulder is the focal point.

Lobby of Knolls West. A large boulder is the focal point.

Knolls West Convalescent Hospital - I miss my mom sister brother so much covit to them from I'm all alone now

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I miss my mom sister brother so much covit to them from I'm all alone now

Apple Valley Retirement Care Center

Apple Valley Retirement Care Center

1.6(7 reviews)
5.7 mi

Chose this place because it is close to home & I can could visit mom e very day. She spent 6…read moreweeks. Nice remodel on the lobby. Was on the summer so apparently the AC needed work because it went out. They did bring in swamp coolers which helped. However they discharged her with a toenail fungus. CNA kept mom in diapers for their convenience since there are so few of them & one told me she hated working there & was looking for a different line of work. The nurses are outstanding as are the physical therapists. And mom liked the post money bingo. CNA's look and act overworked.

Apple Valley Post Acute Center is a above the standards I was expecting based on the other reviews…read more My Mom is in her final stages of COPD, and was transferred out of desert valley hospital to here. She had refused a skilled nursing facility for the past 4 hospital visits. I cannot express the frustration with her in general. Coming here for her was a big step. The center is clean, girls are attentive if you ask for things, and there are three square meals served. My Mom enjoys the food, but I wouldn't call it gourmet. So far my she's been here two nights and they do vitals/breathing treatments. She hasn't seen a PT person to help with strengthening yet (I think he stopped in when she was in the restroom and didn't return) and the doctor has 72 hours to follow up from discharge of the hospital. Yes her neighbor has a loud TV, it bothers my Mom. Yes, she doesn't think to ask for things she needs, yes you have to be proactive as a "relative". Half these people here have hearing issues. What else would you expect? I know my grandparents TV is loud AF. This isn't the ritz, and it's above average for what I was expecting. For visitors you can stop by Target and the million other stores near by to get your needs. I got my Mom some over the eat head phones to watch her movies while the neighbor blares her TV.

Calstro Hospice - hospice - Updated May 2026

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