Called to make an appointment and they had me come in that day, everyone was super friendly there…read moreand even though I have terrible eye sight they made me feel comfortable. I was in and out very quickly they even get me contact solution samples and a new pair of contacts when I left. The doctor explain everything to me very clearly so I could understand.

Perfect Focus Eyecare is the best of the best. I have been an eye care patient there for years. My…read morechanging health and vision make every visit so very important to me. Do not think you can go to a large chain and ever get the same level of caring, professionalism and commitment as provided by Dr. Goszcz and Dr. Goswick and the Perfect Focus team. The entire team addresses any and all concerns and won't rest until you are totally happy with your experience and glasses. They actively listen, ask for feedback and respond to any and all concerns. No wonder they are growing!!! After all, they are the best.

Still refuses to refund my $160 for contacts I can't see out of and they said they were fine. Any…read moreplace is better than here.

This is my first time using Auburn Eye Center. The exam was comfortable and not rushed. The…read morecustomer service was exemplary! I decided after wearing my glasses for a couple days I wanted them fitted a bit. They took me right in and 5 minutes later I was out the door. A few day later I regretted not getting transitional lenses. Again, they fit me right in and in no time I had my new lenses. I cannot say enough positive things about Auburn Eye Center.

Had my yearly exam with Dr. Kelly Pouliot. Can't say enough positive, very friendly and super…read morecompetent putting me at ease and answering all my questions and concerns. And if you need an MD you are in good hands with Dr. Velaquez, I have seen him many times as well. Great eyeglasses and service as well, I have bought many pair here over the years. The reception staff are fantastic as well always wonderful experience being helped by Joelle.

Experienced an eye injury over the Labor Day weekend and desperately needed an emergency…read moreophthalmology follow up from the ER. I called and got an appt within an hour(I'm a new patient and won't go anywhere else EVER for my eye care). From check in to check out, this was one of the best medical practice experiences I've ever had. Professional, efficient, informative and compassionate even when they're busy! They all took the time to alleviate my fear. Dr. Velasquez and his Medical Assistant took their time with each test and listened to my concerns. I would recommend this practice to everyone who cares about excellent eye care!!

This is a great vision care place! They kind and pay attention to details. They will definitely…read moremake sure your lenses/glasses fit and give you best recommendation for the type of glasses you need. Simply the best!

first time patient saw Dr Peterson. She was very knowledgeable and ask me several times if I had…read moreany question. the have state of the art equipment and overall a very pleasant and satisfying visit Peter Bourn

I'm extremely disappointed with my experience. I paid 445 dollars for my glasses. I always keep my…read moreglasses in my car, usually in the glove box, and I've never had this problem with any other pair. Less than a month after getting these, strange lines appeared on both lenses, almost like the glass was cracking. They replaced the lenses once, and I was told to pay thirty-five dollars, which I did. But just couple of days later, The exact same thing happened again to the new glasses they replaced, but only on one lens. Then I was told they couldn't replace them because I had already used my replacement. The staff also said I didn't have scratch protection which I asked for my receipt and definitely they charged me for it and claimed they had warned me not to leave my glasses in a hot car when I picked them up. That never happened. When I picked up my replacement glasses, they just adjusted them and handed them to me. Nobody discussed heat or gave care instructions. If someone had told me heat could permanently damage the lenses, I would have avoided it. Instead, I spent445 dollars on glasses that I wasn't even able to use, and no one was willing to help. What a Waste of money and time. The optician who assisted me was very rude, unhelpful, and dishonest. Unfortunately, I don't know her name, but she was a tall woman with blonde hair who I spoke with during my last visit when I went to have my lenses replaced. She told me that she had warned me about leaving the glasses in a hot car, but that never happened. I find it extremely disappointing to be told something that simply isn't true straight to my face and not admit that the product is bad or simply replace the lenses or do something that both parties can be satisfied like offering to replace with small charge or any normal business will do other than blaming and lying to me. This is very poor customer service. Currently, I don't think they actually care enough to do something about it and make things right.

Excellent experience here. Other than a few short wait times while I was picking out glasses…read morebecause they were very busy, the Dr and staff were very kind and helpful. The assistant manager in particular was very nice and gave me a lot of advice about my glasses from picking out the new ones to sending my old ones out for remaking. She even gave me a discount on the frames for pretty much no reason other than that my insurance didn't cover them until next year. Wish I'd caught her name so I could give her more credit for that. Very much appreciated and I will definitely be coming back.

Felt like it was time to find a new optometrist and - BAM - literally bumped into this awesome…read moregroup while out to dinner. Made an appointment with Dr.Rebecca McLaughlin and was seen in about a week! The office is bright and sunny and super clean. Some country tunes playing in the waiting room and really friendly staff great you. Dr.McLaughlin was SO wonderful - saw me right on time, explained every step of the exam, and even helped me look up a new contact solution I was considering. So glad that they take my insurance (Harvard Pilgrim) AND they're just a few turns off of 395.

Dr. Cohn is old school, in a good way. He establishes a relationship with his patients using…read moreknowledge & humor. I appreciated that :) His exam was great & very info-forward. I was fitted for glasses with Michael, who was very knowledgeable. I ultimately made my decision after asking Michele, the receptionist. I like a woman's opinion, so sue me. The only problem was that I knew I only had $150 to spend through my insurance, the glasses I chose were $225, so let's see if I get hit with an overage bill. (would be my fault for having expensive taste ;) So -- great Doctor -- but know your spending limits :)

Dr. Xu is excellent. We have been patients for over 15 years. She is knowledgeable, personable,…read morepatient, and listens to your concerns. We trust her completely with our eye care and are very lucky to have found her. We strongly recommend Dr. Xu.

The place is aweful. The dr or whoever they are filled my prescription from a copy of my script…read morefrom 5 years ago. When the glasses finally came in i told him they need an adadjustment. Thats when he asked me "How do you know did you try them on?" I was floored. Then getting a receipt for the $600 i spent was next to impossible. Im not a review writer but if i can prevent 1 person from having such a bad eexperience then it was worth it. They dont even treat you like a patient. Your definitely an inconvenience to this practice.

The optometrist I saw was unable to treat my condition, yet s/he continued seeing me. Very…read morerecently, I discovered this individual is NOT a cornea specialist! I've wasted my time & won't return.

Very professional student interns and attending doctor was clearly a great teacher. Both of my…read morechildren have had eye exams elsewhere, but this was the only place they were able to figure out why my son was complaining about trouble focusing. If you want a VERY thorough exam from a residency-trained Optometrist, this is the best place! Appointments do take longer because you have a student looking first, but it's definitely worth it.