I have never felt rushed with Dr. Zak. He is kind, thorough, and knowledgeable. Overall a good…read moreexperience.

Dr. Zak is not just a doctor--he's your local optometrist. Right from the handicap accessible ramp…read moreoutside his office, you can tell he cares to make his practice within reach for every person who passes through his doors. His office is like many other offices in Webster: a renovated home. Inside the entrance, there's a quaint waiting room with an aquarium, magazines, photos, and a countertop where reception and officework take place. Leading in, you can view all the glasses he offers--from state-administrated frames from MassHealth, to a selection of modern styles and varieties. Just around the wall from the waiting room is where Dr. Zak helps you get the right fit on your frames and makes sure they are a fit for you. When I went, Dr. Zak made sure to make my visit just as long and informative as I needed. I asked about contact lenses, and he told me how casually I could purchase my preferences online based on my previous prescription. I asked about eyesight concerns, and he helped me realize warning signs that I was lacking. He checked my old lenses and my eyesight and quickly figured I needed little change. Overall, I felt that he knew how experienced I'd been, having gone to optometrists most of my life. But, I felt that he was willing to take as long as I needed, or go as in-depth as I liked, to make sure I felt my eyesight health was being addressed. His receptionist was friendly, though I've forgotten her name, and I've returned many times for replacement lenses from my outside manufacturer. Dr. Zak treated each time with the care of the first, making sure my glasses fit, and that the prescription was comfortable. He wouldn't want me to run out the door as if my new pair of glasses was ready without adjustments. While he's not in his office as much as big chain optometry, I feel that he is always available for help when he can, and is ready to call back like a treasured doctor-patient relationship. Overall, I'm impressed with the care Dr. Zak provided me as a patient, and I'm surprised nobody's reviewed him before, much less provided photos. I'm sure he's worth your trip if you have a choice to go anywhere else.

I initially gave a good recommendation. However, since my eye exam, I was given a pair of contacts…read morethat turned my eyes bloodshot red and caused my eyeballs to swell. When I returned for a follow-up exam, after explaining what happened, The female who did the eye exam as well as the doctor said "These contacts do cause redness, but eventually go away". I know I should have been informed that I was going to have discomfort with these contacts. These are my eyes, and I should have the right to choose whether I want to cause myself eye problems. I had to wait for another option of contacts to be delivered to the store. I was not set up for a follow-up exam. The second pair contacts appear to be working out for me. I showed to the store to get a copy of the script. The script was handed to me and I left. I then tried to fill the script and the prescription was written incorrectly. In addition, it was written for no one to sell me contacts.