Friendly staff. Lots of services. Pricy…read more I've known about external affairs for a very long time as I frequent tons of spas. I won a giveaway and was able to try the services. I had my facial consult which was neat because they took photos to see problem areas on my skin. I found the consult to not be so helpful. I was recommended things that other spas would refuse to do to my skin because it was too harsh. I'm super careful and knowledgeable about different treatments so this kind of sent off a red flag for me. They really only recommended treatments which they had the machines for which was pretty limited from what I am accustomed to from going to medical spas. I also was actually taken back by the prices as they were alot more than other places I've been to. Hence probably why I never tried them before. Anyways...I ended up being model for a hydra facial Deluxe for $235 and got 50% off my treatment. The tech was actually new and I felt like she didn't give me a proper treatment because I could feel that she had missed some areas and didn't focus on my problematic areas (nose and chin). Luckily I was using a gift card and got a discount for the treatment. But if I had paid full price I would definitely have been disappointed. Overall. They have good options available for treatments and plenty of products which I am yet to try. And maybe I'll come back for one of their specials. But my skin didn't feel or look as glorious as it typically did compared to getting a $235 treatment elsewhere. So I'm not sure I can justify the full price from this experience. It was overall a positive experience but a few things were off for me. I am a spa addict and I have extremely high expectations of going to a spa for treatments so take this with a grain of salt.

Where to start? I have been going to EA for almost 20 years. Unfortunately, things have really…read moregone downhill there... appointments cancelled last minute, double-booked providers, botched permanent make-up and more. This used to be a wonderful business until Becky left. Today they called me to cancel my appointment for tomorrow due to an administrative error. I needed this service done asap because I had out-of-country guests arriving in a few days and needed time for swelling/bruising to settle. I told their employee this, thinking they would try to accommodate me somehow. I told her I've had a lot of issues with appointments and service the past few years and it was becoming unacceptable. She was unconcerned. I said she should cancel both of my upcoming appointments, and I think I will need to go elsewhere in future if this is the best they can do. She said Ok - she would cancel the appts, and clearly intended on doing nothing further and content with losing a customer. I told her I was shocked that she was willing to lose a long-term customer so easily and would make no effort to fix the situation. She offered no solution other than rescheduling. The employee finally said she would have someone in management contact me. I received a call from a rather condescending young guy who said he was the owner (I'm assuming he's one of the original owners' kids since he had the nepo baby attitude and no clue about how to deal with problems). I tried to tell him what had transpired but wasn't given much opportunity to do so. He only wanted to talk at me with a preconceived perception of what happened, and not to listen. I told him that I've been on the receiving end of several mistakes there and that I was at the point of going elsewhere. His response?... "It's probably best that we part ways"! I was stunned. At this point I started to wonder what his employee had told him about the original call a few minutes earlier. I wondered if perhaps the reason for his attitude was because the employee gave him an inaccurate depiction of our earlier conversation. Was she afraid she'd be in trouble for handling the situation badly, so tried to make it sound as though I had been abusive? I suggested to him that if they record their calls he should listen to the earlier call and find out what actually transpired, I had calmly and clearly indicated my unhappiness to the employee but there was no abuse, no swearing and no yelling during the call. He said that his employee was crying because she was so upset (funny she wasn't upset in the least when I spoke to her). I told him this and his response was that he thought I was now raising my voice. I wasn't. It was my normal voice and I assured him of that. At this point it seemed as though he was just trying to provoke me. It was simply unbelievable. I hung up as there was no point in any further dealings with an individual who treats customers so disrespectfully and offensively. I can honestly say that I've never in my life been treated so badly by anyone representing a business. When lousy service was brought to their attention, I was falsely accused of abusive behaviour and insulted... with no proof. Funny, in almost 20 years of going there, I had never had an issue with any staff at EA. Even when they made mistakes, we always had pleasant dealings. If they aren't recording calls, they should start doing so immediately to avoid insulting and alienating customers. When you start falsely accusing longstanding customers of bad behaviour you have a serious problem with your business. This was glaringly apparent from my conversation with Junior. Perhaps he's really the problem. Based on my experience, the employees are emulating what they see from the owner.

Love my lashes!!!! I have had my lashes done here a few times and they do such a beautiful job…read more Nice new spa that offer lash extensions, micro blading and other permanent makeup services. Very clean! Very friendly staff and lovely cute little business.

If working from home for the last pandemic year and a half has taught me anything, it's that…read moreputting on eyeliner every morning to go into the office is something I really don't want to ever be bothered to do again. And don't get me wrong, I'm looking forward to going into the office regularly again, I'm just not looking forward to having to bother with eyeliner again. So, I decided to splurge and get eyeliner permanently tattooed. After doing some research, JPMU seemed to have reasonable prices, good experience, good facilities, and good reviews, so I booked a session with Julia. I'd never had a tattoo before so I don't know how it would compare to a tattoo elsewhere. They numb your eyelids first, but as it slowly wears off it does hurt a little, and it's obviously not PLEASANT having a needle buzzing so close to your eyes. Still, the first appointment took under 2 hours, and then a touch-up between 1-2 months later was shorter, and the ink should last for 3-5 years although they recommend checking in after a year or so since individual experience varies. Your eyelids will be puffy and a bit sore for the next couple of days but it's no worse than how they feel sore after a good cry. I had the tattoos on Tuesday late afternoon and my eye lids were still a bit puffy for the next 3-4 days, but the boyfriend actually didn't notice anything unusual when he saw me Thursday night (maybe this says more about my boyfriend than anything else, but ... clearly not THAT noticeable). Mind you, he still hasn't noticed that tattoos either... Anyway the eyeliner looks great, understated but basically how I'd apply it for a normal day at work and I don't have to do anything but add a little mascara if I feel like it. Would recommend bringing some photos of your eyeliner the way you want it to look, or looking through the photos on their site to find one that looks like what you want.

Julia is conscientious, kind and does beautiful work! :-) I highly recommend her! She will ensure…read moreyou are aware of the pros and cons of any procedure you are considering.Check out her website for information and lots of before and after photos. http://www.jublingbeauty.com/ she has a Facebook page too and sometimes offers deals and discounts. https://www.facebook.com/Jubling-748690461919654/

LOVE LOVE LOVE these guys, and will come back anytime I need work done!…read more I had two pretty easy one-colour tattoos scheduled for the same day, and had Kate as my artist. These were my first, and I was not sure what my pain threshold would be, but I was determined to do it! Kate is friendly and SO efficient! I couldn't believe how fast she knocked these out! One on my inner arm, and the other on my calf (gotta admit, I twitched, because there was some serious shading happening). But I appreciated the sheet they sent me beforehand with everything I might need (snacks and a pillow, ftw!) I couldn't believe I was done in just over 2 hours, so my price was less than quoted. The shop is immaculate, and for someone like me who had always been intimidated by the thought of a "tattoo parlor," it put me completely at ease. The music was cool 80s/90s rock and grunge, and I was completely relaxed there and with Kate. I was given good after-instructions for care and cleaning, as well. Other artists came over to check to see what she was working on, and were friendly and chatty. If you want new ink, come here! You won't regret it! I now want to plan a few more!

Maximum Colour was able to squeeze myself, my daughter, and two friends in for piercings just prior…read moreto the second Covid lockdown. The location is in Riel industrial park, just a few minutes off the Ray Gibbon exit from the Henday. The studio is on the second floor so if mobility is an issue, this shop might not be for you. It's an open concept top floor shop - beautiful, airy, and bright. Our piercings all healed okay, though I think it would have been better if we had been given options of non pronged noise piercings because they caught on masks, sheets, etc. my nose finally started healing once I purchased a flat style piece of jewelry elsewhere. Booking, waivers, and payments were all made electronically. Environment was spotless just as you'd hope for at a tattoo and piercing shop.

Professional, knowledgeable and friendly! I wouldn't trust anyone else with permanently makeup…read moreapplication. All services and products are excellent.

My mom has been receiving various services from this salon for years and goes for manicures and…read morepedicures on a regular basis. I was given a gift card for a pedicure from my mom and I went in for my first service this weekend. I'm almost 9months pregnant and went in for a relaxing pedicure with Bernadette . Very welcoming, professional, and relaxing environment. I will definitely return!

Ari did an amazing job on my first tattoo. The staff were all very friendly and provided excellent…read morecustomer service. I would highly recommend to anyone looking for a tattoo parlor!

I had the pleasure of being tattooed by Tony Yar yesterday. And my tattoo turned out beautifully…read more It is everything I imagined and pictured in my head! Tony sketches your tattoo right in front of you allowing for adjustments and input while he is drawing. I have dreamed of getting an elephant tattoo for so many years and I am so thankful I found such a talented and kind artist to make this dream a reality. I was also very pleased that Tony was able to complete my tattoo, which takes up a good portion of my thigh, in a one 6 hour sitting. It is going to take a while to believe this masterpiece is really mine to keep forever.