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    Amarillo Netplex

    5.0 (1 review)
    Closed 8:00 am - 9:00 pm

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    3 years ago

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    Ask the Community - Amarillo Netplex

    Get Fit

    Get Fit

    (11 reviews)

    $$$

    Great running store here in Amarillo and the Panhandle. Extremely knowledgable and helpful staff…read more Great product selection. Great pricing. GetFit is my go-to place for all things running.

    This store was recommended to me by my doctor, however, my experience when I went in was far from…read morestellar. The selection is fine, it was the customer care that was lacking tremendously. I walked in and noticed that the few associates on the floor were already with clients, however none of them greeted me or stated that someone would be with me shortly. A group of employees came out of the back room as I was standing by the front entrance, and without kindness a girl with huge fake eyelashes yelled "do you need help?" Unsure she was even speaking to me, I looked to the back of the store and said 'I'm sorry were you asking me?" She said again 'yes, do you need something?' .... I walked to her since she had stopped walking towards me and told her why I was there... you see at the time I had just had part of my foot amputated and the rest of my foot was very much misaligned/deformed from metatarsal breaks. I was very vulnerable and unsure as to what I needed in terms of footwear. She very quickly and in an uncaring manner did the size routine and promptly put me in a very ugly men's shoe (I'm female) stating that it was the only one that would work. I was on the verge of tears as I felt defeated, I was super excited to come into the store to find something great and your employee did not do her job. I took a photo of the brand and size of shoe she put me in and ultimately, instead of buying local, purchased my shoes online through the brand website (at a lower price I might add). I will not recommend nor set foot into this store ever again. Anyone I have spoken to about this experience of mine has had a similar one... so I would strongly suggest that the upper management vet out who they hire in the future. I'm truly surprised you guys are still a functioning business.

    Amarillo Netplex - sports_clubs - Updated May 2026

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