Our firm has worked with Melissa for two years now. She initially rescued us from several years of…read moreawful service from a financial company handling our books, payroll and tax returns. We were receiving letters from the FTB and IRS regarding mishandled returns. Melissa patiently and methodically helped us address the state and fed and carefully refiled about 3-years worth of returns on our behalf. At the speed of government it's taken almost the time we've been together to clean up our tax records. In the meantime we've filed 2 returns with her. We're amazed by the tax advice and the research she has done on our behalf to get us the best possible outcomes and to plan ahead instead of after the fact. Melissa is a straight shooter, tells us like it, both good and bad, and advocates for us. She has prepared both our corporation and personal taxes and neither is easy. If you want shortcuts, she is not your person, but if you are looking for solid tax advice, forward thinking planning and solid tax returns, we highly recommend Melissa for your business and/or personal needs. Paul Kelley Paul Kelley Architect, Inc.

We've worked with Melissa Petrie for nearly ten years, and I honestly can't imagine trusting anyone…read moreelse with our taxes. She is not only incredibly knowledgeable and detail-oriented, but she genuinely cares about her clients. Over the years she's helped me navigate everything from routine tax filings to complex business and personal financial decisions -- always explaining things clearly and making sure I understand the "why" behind the tax law and her recommendations. I never feel rushed or embarrassed to ask questions, and I always come away feeling more informed and confident in our decisions. She helped us successfully navigate a difficult long-term tax issue with the IRS -- and thanks to her thoroughness and persistence, we didn't have to pay for a mistake that wasn't ours. She consistently brings us new tax information as it becomes available and explains how it could affect us -- both as a business and personally -- along with smart ways to take advantage of benefits or minimize any negative impact. She helps us plan ahead in ways that have saved us stress and money! Her fees are more than reasonable given the quality, care, and peace of mind she provides. Having been through several CPA's before finding Melissa, I can tell you that it's rare to find someone who is this skilled and proactive. If you're looking for a CPA who is trustworthy, experienced, and truly invested in your success, I can't recommend Melissa highly enough.

I used to be locked into a dysfunctional relationship with a tax preparer who embodied everything…read moreyou wouldn't want your tax preparer to be: late, non-responsive, foggy-headed, and sometimes flat-out wrong. Why it took me so many years to break away is a question for my therapist. When I finally decided to go to a REAL professional I found myself here, in the amazingly capable hands of Jackie Thomson. It was like the storm broke, the Jesus rays shone down from the heavens, the sky cleared, and it was a cloudless-still-74-degree-day. And that's the way it's been ever since. Hallelujah. Jackie answers e-mail in a flash, gets the job done on time, exhibits work ethic excellence, is reliable, trustworthy, organized, and timely. Basically, she's the consummate professional and I'm left looking for her replica in every other service business I patronize. So, there you have it. Why you'd go anywhere else can remain your little secret but once you switch to Jackie (and Anspach) you'll want to blab it all over the place just like me.

The people who work there are pompous jerks who overcharge for the little work they do and file…read moreunreliable tax information. Find some other group who will treat you with better respect. They seem nice the one year we worked with them but in the past we have never had to pay both State and Fed... this group has no clue how to work any kind of tax law that will get you benefits and they charge 2xs as much as other offices. They would not see us in person because they were "too busy". But my sister in law called the same day and ( and it's not even St. Patrick's day in March) got an appointment within the same week.... they play favorites and if you are new and don't have more than 3 apartment buildings and lots of money you are a poor s-o-b who they don't have time for. Plus did I say we only worked with them through emails last year because they "didn't have time" to see us in person and never really got us as clients - they just charged over priced cost $$$$ and we had to pay for the first time in a long time where I don't think we had to. Save ur money and find someone who will work with you personally - these people suck! They are jerks over the phone and will not even let you talk to the person you want to talk to! They suck!!!!

Sandra Danioth-Jones is competent and nice to work with. She solved a tax situation for me and I…read morehad already been to two other CPA's.

Sandy Jones is a straight-shooter who knows taxes. She's extremely professional and thorough, I've…read moreused her off and on for over a decade. I trust her to make sure I pay all my taxes properly, but not a nickel more than I genuinely owe. Trustworthy.

We've been using Bev about five years. 1st first year -…read moreBusiness Taxes had errors. The corrections had to be made, and she charged for the corrections that were her errors. Mistakes Happen ! Second year, she forgot to add deductions for minors. Oops, she forgot ! Businesss taxes had errors again . IRS made the corrections. We get it mistakes happen. 3 rd year-Bev filed our taxes with an old business address. In Northern California, how she made this mistake is beyond us. She also forgot to add the minors once again as deductions. We received notification from the IRS that the taxes were incorrect AGAIN. They made corrections for us. Once again, we get it mistakes can happen. I guess we should've learned by this year, but sometimes it's just easier to continue with who you're working with. Our mistake. 4th year, she sent reminder notice to my husband and his ex-wife. Oops once again mistakes happen. I decided to have Bev do taxes anyway. Surprisingly, there were no mistakes last year other than sending me the wrong reminder card. However, while sitting there getting our taxes completed ..... I had made a joke that I was frustrated with my husband and that I should have a yard sale and sell his stuff. She was the only individual I told this to. It was a joke. I felt that we had a nice conversation while she did my taxes, and I also felt like I had turned a leaf with her because normally when we would go into her office, she often rolls her eyes and makes comments while doing taxes. We even talked about all her little frogs and how she came about to collecting frogs it was actually I believe her mother who originally collected frogs. Sadly, I heard from three separate individuals asking me if I had really had gotten rid of all my husbands belongings at a yard sale. ( Confirmed they heard it directly from you) Boy oh boy did you run with that! Bev, it seems that you like to converse and gossip and it's not appreciated. What you did I believe was unprofessional & it was actually damaging. You should be ashamed of yourself. You are not a nice person. We put up with years of you making errors on our taxes. We continued to go to you out of convenience since we live locally in Napa. As well as being small business owners ourselves, we want to support other small businesses. I guess we should've stop using you the very first year. We will not be using your services this year so when you're waiting for us at 12 noon tomorrow, go to lunch instead. Happy tax season and next time don't gossip about your clients. Be professional! Learn from this.

Bev is a true professional. She understands Taxes and helps keep you on track. It also helps that…read moreshe was a bookkeeper for years prior.

Glad to see this guy has put a sign up and is open for the rest of you to hire him. He's going to…read moresave you a TON of headaches and the good stuff $$$$ MOOLA I was lucky to find Keith, many years ago. I run my own business and he set me up to create and distribute invoices, collections, and everything that it takes to get my billing done. I mean it was a revelation for me to get everything in order and know where it's all going - and More Importantly - where it's coming in from!! Right. They did my taxes and saved me a bunch of money - and listen, I have an undergrad in accounting with a concentration in taxes (4.0 in this area) but I gotta admit - it is / it was and always will be CONFUSING! (Confucius say use Axis to save yourself aches and pains). Okay, maybe too corny. A HUGE Blessing to have these guys really take the time - be extremely patient (I wouldn't be that patient) and take me through the steps of doing my own day to day accounting. At first they did it for me - and then they weaned me out of it by helping me through the steps numerous times. I wanted to do it after a few years when my business became easier. Point is - Contact Axis with Keith - you will Love this guy. He's too easy to deal with and he has a personality. Some accountants you don't know what they're thinking like it's some kind of mystery. Not so with these guys - straight up, reliable, and get the job done by knowing all the angles. INTEGRITY

My books were a disaster. My previous bookkeeper completely messed all my records up and to be…read morefrank: had no idea what he was doing. I had 55k in uncategorized expenses...what??? And then, the stars aligned. I had previously worked with Keith and Alissa in my past life. They were highly regarded throughout the company and were known to get it done. Keith randomly reached out to me asking if I needed help with my books. I jumped out of my chair and said I needed him 6 months ago!! I would hire him as my CFO if I could afford him (I still plan on doing so when I can ;)). I now actually have books that are properly categorized and inventory that is actually booked properly! It's freaking amazing. I can not recommend this firm more to people that are in need of accounting/bookkeeping services!

Bill K. My wife and…read moreI trusted Greg to do our taxes for many years until she passed away, and now I trust Call & Metcalfe to continue prepare my taxes. They have always been very complete, very user friendly, and the price is very reasonable for the high-level professional service they provide.

Always great. Treat even us procrastinators with respect and always get the taxes done in timely…read moremanner. Been using their services for several years now. Office staff always polite and friendly. Very reasonable rates. Highly recommend.

I truly can't say enough good things about Angela! From day one, she brought such warmth,…read morepositivity, and professionalism to everything she did. I came to Angela feeling overwhelmed by paperwork and details, and she immediately jumped in, organized everything, and made the whole process feel effortless. She's patient, proactive, and always one step ahead...exactly the person you want in your corner. I'm so grateful I found her, and I'd recommend Angela to anyone looking for help they can trust completely!

Sharon does our bookkeeping and taxes for both our household and our businesses. Her depth of…read moreknowledge is easy to see in her efficiency and the ease with which our payroll, bookkeeping and taxes are done each year. I recommend her to anyone who is looking for someone to make their financial lives easier!