Workers did very little even sleeping while on duty or using their cellphones. Even when asked to…read moredo a task, e.g. help folding clothes, it didn't get done...or washing dishes. They didn't show up on time occasionally and without letting the customer know. They used overtime without consent. The 3-ring binder left for reference was incredibly off-putting...big, complicated, with no easy way to see or define expectations.

The administrator of the OLYMPIA office is outstanding! She has been a pillar for our community and…read morealways there for you when you need her! She runs the office very well and is great at helping people both clients and employees! She is caring and compassionate and humble lady!

We have used Touchmark home PT and OT services for a short while for my mother; and in that time I…read morerealized what an important role a PT and OT can play in a person's life. Three therapists she worked with were so compassionate- they had concerns that were expressed to me, so I ended up taking her back into emergency (after three visits to her primary where nothing was happening) and finally got her the help she needed. I have the greatest thanks for the team at Touchmark and the valuable advice given to me. Thank you, Touchmark, for helping out when I felt we had nowhere to turn.

From the owner: We provide skilled medical care and non-medical assistance to help you recuperate and thrive in the…read morebest environment for improvement, your home. Non-medical in-home assistance includes personal care, companionship, housekeeping, laundry, medication reminders and in-home post- surgical assistance. Medicare certified skilled care includes in-home nursing, physical, speech and occupational therapy.

When you have a choice always choose Peace Health., Community is not in it to take care of your…read moreloved one: that is all. My mom will be taken off their serices Today..

My husband received compassionate loving care from everyone on the staff from the moment he was…read moreadmitted to his going home to be with Jesus. They were an answer to prayer that he would be cared for by nurses and staff who loved him too.

My father hurt himself and was in a skilled nursing rehab. I asked several home health companies…read moreto come and evaluate him for extra care, but only one showed up. Home Instead! Everyone I've talked with at Home Instead has been pleasant and professional, and I believe their caretakers really helped him to recover. Recently, I needed help on a trip (for a funeral) and Home Instead was able to assist my father again. Their care worker was great. Highly recommend Home Instead!

We've had Home Instead helping with our 97 year old mother for years. They have great care givers,…read morereliable service and are always willing to help us work out and meet our changing needs--and our needs have changed in serious ways and abruptly during these years and Home Instead has provided options tailored to our needs professionally and promptly. Finally, our mom a private person was very hesitant to have anyone in her home to begin. Over years she has developed a trust and reliance on her care givers. The kindness and caring nature of the care givers from Home Instead shines through so they are now integral and welcome parts of her daily life.

This particular branch of Commforcare tarnishes the entire commforcare company name. The staff here…read morestruggles and often fails to operate with the bare minimum of professionalism. There is no one in the state of Washington employed in the HR department. Instead HR is supposed to be handled by the owners Daughter who lives in Massachusetts. Unfortunately, when I tried to submit a simple grievance about poor communication things immediately became far from professional. In two days time I received a seven paragraph barely related rant from Darcie's mother (no communication from the supposed head of HR mind you) and my hours were changed over night from 24 the next week to zero. When I insinuated that it seemed like my hours were cut in retaliation to my complaint (which isn't legal), they immediately added two of my shifts back, which only makes me more confident that this was done purposely. Darcie reached out but refused to meet with me herself via phone and asked me instead to meet with her Dad. Why wasn't HR handling this HR issue? Why was I being placed in an exceedingly uncomfortable position when I simply pointed out that management continuously provided employees with completely separate procedural instructions? At this point the head of HR had failed twice to solve an exceedingly simple issue, then she made no effort to arrange this meeting or the phone meeting I had requested. At this point the work environment had become at best uncomfortable and at worst actively hostile. Some of HRs most basic functions are to handle employee grievances, and to address communication issues. Unfortunately this company has no functional HR department, simply a figure head in a different state and time zone who can't be bothered to perform even the most basic functions such as following up with employee grievances and scheduling meetings. This paired with requests not to inform clients on our familiarity with their equipment was more than unsettling. On top of that I arrived twice to clients that had never been informed I was scheduled to arrive. In my time here, four separate clients and families complained about the poor communication from the office and the unpredictable and sometimes unreliable last minute schedules. I watched five members of the staff decide to leave this company in the less than six months I spent here, and I made at least six, as yet another testament to the blatant disfunction in the management here. As someone who was previously employed by this company, I urge you to take your business elsewhere. Attached is a text message asking NOT to inform the client that the caregiver is unfamiliar with the clients Hoyer lift; something I see as potentially very dangerous and as a shinning example of this companies shady ethical standards. I have a breadth of physical evidence to substantiate each claim I have made in this review, and only hope that it forces this company to hold themselves to a higher ethical standard in the future.

ComForcare has been the key anchor of my parents' transition from tottering independence to safe,…read morewell supported assisted living. Over most of the last two years we have retained a morning and evening caregiver to support hygiene and dressing/undressing and attendance at assisted living activities and meals. Our caregivers have been skilled and kind...a combination that is hard to find and retain over many months. In addition, Randy and Debi Kyle have been so helpful in offering perspective and advice as we dealt with increased frailty, dementia and family questions. They have made all the difference as we navigated the continually changing landscape of services and personal changes as my parents are aging. As our family life changes, we may well need their services again and it will be so good to know that their help is available.

I have been so impressed with Comfort Keepers! Each member of their staff has been kind, clear and…read moreprofessional. They acted swiftly to help put services in place and have gone above and beyond to keep the process transparent and easy. I'm so grateful!! Also, Sophie, is my grandmother's caretaker and she is excellent! She presented herself in a way that allowed my grandmother to feel comfortable quickly. I can't say enough!

Comfort Keepers did incredible things for my dad. After he took a spill and fractured his hip, I…read moreneeded caregivers to come into his home a few times a week to help with the basics--dressing, grooming, bathing--but Comfort Keepers went above and beyond, making sure his home was spotless and that he had good meals while they were there. All the caregivers were extremely professional, thorough and compassionate, as was everyone in the office. I would recommend Comfort Keepers to anyone needing peace of mind that their loved one is being looked after if they're not able to do it themselves.

Gigi is one of a kind. She is so knowledgeable and passionate about elder care. She takes the time…read moreto listen and connect with families and chooses the most remarkable staff to support her. We feel so lucky to have been introduced to her and her team.

I just want to take a moment to thank G&J for the stellar care and attention they gave my…read moregrandfather. Edwin was always looking his Sunday best and no matter how grumpy he got the caregivers were always so kind and in good spirits haha. My grandfather passed away this last March, but he was cared for by G&J caregivers for 3 1/2 years. Gigi was there literally every step of the way and her caregivers are top notch employees and the most incredible people. I wouldn't have had anyone else caring for him. I really can't put into words how wonderful they made the last years of my grandfathers life. I highly highly recommend G&J for anyone looking for home health care for their elders. Thank you so so much G&J for everything!!!!

I am not an employee of PNW Aging ~ I was a customer. I must say that I think the reviews…read moresubmitted by previous employees are very inappropriate. Any working professional knows how important it is to have a good relationship with their manager and management team. When you have negative or critical comments to make, you should do so in the correct forum and in a confidential manner. As a retired professional, I know that no place is perfect and all companies can make improvements, but trying to denigrate an entire company in a public forum in NOT the way to go about it. You should ask for a private one-on-one meeting with a manager who has the authority and responsibility to respond to your criticisms. What can you or the current employees possibly gain from a public whipping? Absolutely nothing is the answer. I hope the rest of the staff at PNW Aging can have an adult-like conversation with the managers who can listen to your concerns and agree to work together to make the necessary improvements. And one last thing, think about your CUSTOMERS!! Do you think it makes them feel good to know that some of you hate working there? You really should retract your statements AND you should make an attempt to work with the management team to make improvements TOGETHER. This is what every good company does and so can all of you. If you cannot get over your anger, do your management and the customers a favor and just resign and go elsewhere. You will be better off and so will the staff and customers of PNW Aging.

From the owner: Have you decided that you or a loved one are in need of quality in home care or aging support…read moreservices, and you aren't quite sure where to start? PNW Aging Specialty Services can help. We are committed to providing high quality and affordable home care services to assist our clients in leading dignified and independent lives. Their individual needs are carefully assessed, understood and met through the selective assignment of qualified, trustworthy, and compassionate personnel. We establish a personal relationship with each client and use our understanding of their needs and wishes as the basis for our advocacy. To learn more about our senior care, rehab care, veteran, memory care, or aging support services, call us today.

Exceptionally caring and kind community resource for adults in Clark County…read more We are so fortunate to have this group caring for us in the day center and in our own homes. CDM offers a range of care that keeps us in our homes when life interrupts our ability to to do all the daily activities of life. Skilled care from light daily assistance to matching with nursing helpers at all levels . CDM Day Center gets us together in a carefully monitored social environment where we can play games, do art, sing and share stories. My life has been made better for over 17 years because of the creative care and undeniable kindness shown by CDM and all who are associated with the them. If you or your loved one have care needs that you need help with or if you would like to try getting together in a healthful fun environment as a respite for caregivers give CDM a call and visit. You will be welcomed.

CDM is wonderful. They return calls right away, are friendly and concerned. The caregivers I've met…read moreseem well trained.

I hired Visiting Angels to stay with my housemate for 16 days. During this time the Angels were…read morelike "friends" to my friend and offered and completed such things a light housecleaning, indoor and outdoor plant care, cleaning of two bird baths outside, encouraging eating and hydration for my friend, shopping for food for my friend and playing and entertaining a small dog that my friend has. They also encouraged and accompanied my friend on frequent walks outside. All in all, my friend was satisfied with the Angels and says she felt safe with them. This allowed my friend to remain in her own home rather than having to say in an unfamiliar setting while I was gone.

These are great people who really care about your loved ones! They take the time to figure out what…read moreyour needs are and then provide incredible service. I would highly recommend them for any care your loved ones need!