I have rented with this company now going into my second year. I have no complaints whatsoever, I…read morelove how attentive they are throughout the whole process of applying and through renting. We have had the pleasure of working with Deborah Lago, any time we have had a repair of any issues she responds immediately and gets my work order done! I love the home that we live in! We love how they value their customers and simply checking in to make sure everything is still in order with the home! Definitely recommend to anyone who is on the search of renting their next home!

I don't even know where to start, other than this has been the absolute worst experience I've ever…read moreencountered with renting a place. I've never written a negative review before, but this one is well deserved. We initially secured the condo via a signed contract back in 03/25 directly with the landlords after we toured the property and were assured the place would be fully furnished when we moved in on 01/12/2026. A few days before we were due to travel to AZ, I got a call from a property manager (Andrea Robidoux) who works for Fort Lowell telling us that she would managing the lease. I didn't think much of it at,the time, but right off the start, I had to pay a $50 background check fee that I didn't plan on given that I already had a signed contract, then I had to correct several items in the lease agreement including the correct exit date of 04/12/26, which I was told (by Andrea) that I had to accept 04/30/26 (even tho the original contract clearly states 04/12/26) and that any remaining days not used would be refunded but only to find out AFTER the fact (when I called Fort Lowell directly) that I would held liable for the entire month of April even if I gave a 30 day notice and left on the 12th of April. The real problems started when we met Andrea at the property on the scheduled move-in date. That's when we realized that this was Andrea's first time actually seeing the condo (we know this because she told us so and we had to direct her by phone where to go when she arrived at the complex). When we all walked into the condo, there was a VERY nasty odor (more of a stench) that can be smelled before you even enter the front door (it was so bad that Andrea had an asthma attack and had to go out to the balcony for some fresh air to finally breath normally). Then we saw all the obvious issues such as carpet stains, the dirt everywhere, the dust accumulation on all the windows/blinds, ceiling fans, fixtures, etc.. After Andrea left (without going over anything in the condo and without providing any documentation such as an emergency contact list, association Bylaws, move-in check list, etc.), we began to notice many more issues such as Clothes dryer not working properly (exhaust vent blocked), refrigerator ice maker not working, dishwasher drawer broken, fireplace not working, HVAC making LOUD noises and not working properly, the only couch was heavily stained from grease/dirt, tiles in both showers were stained black from grease/dirt, leaking kitchen faucet, cracked bathroom sink, stains and hair on bed headboard, broken vacuum cleaner, only 1 working smoke detector and none in the bedrooms (against code), anything that can be touched in the kitchen was sticky & very greasy, major dirt under all the beds & around night stands, trash in the garage, etc... Additionally, there were many missing essentials such as absolutely no started toilet paper, napkins, cleaning supplies, no complete sets of dishes/glasses, no bathroom waste baskets, no salt/pepper shakers, no broom/dust pan, no mop/pail, visible stains on some of the bed sheets and all pillows had stains and nasty odor, no mattress protectors or mattress pads or pillow protectors (disgusting and against code), no working vacuum, etc.. We contacted Andrea and she advised us and even encouraged us to go and purchase what ever we needed that was missing including a vacuum and assured us that we would reimbursed so we purchased only the necessities and we spent the next 4 days cleaning the place only to be told afterwards that we will NOT be reimbursed for the $200 vacuum and the response I got from Andrea was "it's not my vacuum". We have caught Andrea on many occasions either blatantly lying to us or she is REALLY forgetful because she's managing so many properties and can't keep track (I believe it's it a little of both scenarios) I even scheduled a meeting with Andrea and the landlords to review all the issues and request that they refund the cost of the vacuum, remove the $350 cleaning fee since we actually did most of the cleaning and provide a small reasonable reduction of the monthly rent because the property was not what was originally agreed upon, but they refused all of it. There were many, many more issues not mentioned here (all fully documented), but bottom line, Andrea (and Fort Lowell Management) didn't do diligence by verifying condition of condo prior to accepting to manage this property which resulted in us dealing with major issues in what was supposed to be our vacation time. Stay as far away from this company and specifically Andrea Robidoux. Additionally stay away from any properties owned by WILLOUGHBY INVESTMENTS AND SERVICES, LLC (landlords).

We just signed our renewal for a 3rd year to live in our rental house and we couldn't be happier!…read more We love our neighborhood and love living in a large house with a pool. Our goal is to purchase a house by the end of this lease and it's super convenient that Shane our property manager is also a real estate broker and can help us with the transition AND transaction. Renting a house is a bit more expensive than renting an apartment but for a family of 4 an apartment just doesn't work for us. AZ Home Renters has been super easy to deal with, out rent just comes out of our account automatically on the 1st so we are never late and we can submit work orders online if something needs repaired. If we ever need anything we can call Shane directly on his cell phone, we've never been able to do that with any other management companies we've rented from.

So Far Trying To End A Nightmare That Sage Property Management Started Has Been Hell. I Have Called…read moreLeft Emails Very Straightforward They Are Trying To Collect For a Debt That Has Been Falsified & I Have Sent All Proof Regarding This Matter I Called Third Parties Included Everybody Keeps Talking About They Are Waiting On Answer As If They Don't See The Discrepancies & Inaccuracies. FCRA Is Being Violated And They Know It.

If you are a prospective renter and ever come across a sage property management home in the Phoenix…read morearea... RUN. They will move you into a home that's filthy, run down, and any serious issue that has happened at the home they will blame you for even if it's the pipes that were installed in the 1980's with no upkeep. You can also kiss your deposit goodbye from the moment you give it to them, especially if you resign. The only way I'd recommend them is if you are in DESPERATE need of a home. They will try to raise the rent tremendously each year and not do any of the promised repairs that they tell you. AVOID THIS PLACE AT ALL COST! I am now eternally grateful to have escaped their grasp. I wish there was a less than one star rating because that in itself is too high for the "service" that they provide. Update: no email was sent after the comment was left by the business owner.

Patriot Property Management is our go to for our clients that have taken on the landlord role and…read morethe tenants that need a home. Homeowners sometimes thinking being a landlord is an easy gig, but soon find out the opposite. Patriot can step in and make a landlords life so much easier. They are very organized and do a great job with coordination. Tenants can get the help they need finding a new, safe haven. I highly recommend them!

Patriot manages my Scottsdale property and has for years. It's been vacant twice and each time…read morethere was less than 3 or 4 days without a tenant in the property. Downtime on investment properties can really eat away at your returns and these guys get that - they keep my property occupied and I love them for that! Thanks to Cassie and her whole team!

Unfortunately, my husband and I had the furthest thing from a five star experience with Cynthia…read more(Cindy). I'm at her at a property near the Biltmore that she has the property manager for, and she was accommodating as I was running late from a work meeting, which I appreciated. From the get-go, she was not friendly or pleasant at all, but honestly, that wasn't a big deal because I knew we wouldn't be interacting that frequently once the lease was executed. After applying for the property, she spoke with our references and immediately sent us a lease to sign. On that lease, the security deposit was more than what she told us, there was no outline of the utilities breakdown, a weird section calling out my husband's employment. We asked for clarity to which she responded "we will not be responding." And then she never answered a call, email or text again. Completely inappropriate and unprofessional.

I would give this business and the owner Cindy Stockwell a zero. She is rude, extremely difficult…read moreto communicate with, and very dishonest. I rented a house from her for 3 years in Ahwatukee. I paid my rent on time every month. I took very good care of this house. I took care of it as if it were my own. I paid for many repairs. A new screen door that My dog had broke. Which i left in the garage. I had a painter come and fix all walls where there were scratches and damage. She charged me to repair. There was a shelf in the fridge broken and a handle to one kitchen cabinet broken upon my departure. Cindy Stockwell deducted over $1400.00 from my deposit. This was completely dishonest and excessive. She charged for cleaning of curtains because they had dog hair on them. Well when you allow 2 dogs to reside, sometimes there is dog hair after 3 ys. she charged for the screen. She said a cabinet in the bathroom was broke....this was a blatant lie. She said paint needed touching up. The house needed to be painted when i moved in which I have pictures of. She kept a $300.00 cleaning fee which i agreed to but that was not enough for her. I warn anyone who considers renting from her. not to. Really sad that people like her continue get away with this conduct. A real shame. Pls do not ever rent from her. You will be sorry like me. I have many witness to how the home was left including pictures and receipts but she would not even answer me when I contacted her and called out on this. Beware or you will be sorry!

We rented a home through front porch properties for 6 years and absolutely LOVED working with Bob…read more There isn't anything negative I could say about our time working with front porch properties. If ever we needed repairs with garage door, sprinkler systems etc. we recieved either same day or next day repairs. We were always able to get in contact with Bob for any questions we had. He's very personable and if ever we need to rent in the future he would be the guy we call.

I purchased one of Bob Beck's (owner) town homes in Phoenix 1/25. It needed a lot of repairs that…read moreBob agreed to do which included a broken water heater and garage door. He signed off that repairs were completed before closing. When I arrived, it was obvious that the water heater still didn't function and the new garage door was broken. He referred me to the plumber who wanted to charge me $598 to complete the repair (and possibly more work needed). I asked if he would contribute $500 to additional repairs since the 3 of us missed this at closing. It wasn't the money, just for good will as he clearly sold me a house and failed to fix items he agreed to in the contract. I was surprised he didn't agree to this as he asked me to change closing date to after 2024 because he needed a tax break for selling too many homes in 2024. Client satisfaction is not a priority to him. Also, do not use Integrity Plus Plumbing.

We inherited this group when they took over as property managers on a rental property we'd had for…read moremany years. They were terrible to deal with constant hassles, always trying something on. And yes, rent was paid on time every month, except for the last month when we forced them to offset the security deposit on the last month's rent, that they were trying to grab. I wouldn't suggest that you deal with this firm but if you must, be very very careful. I didn't find them to be trustworthy.

I have known DeAnn Fry since 2009. Since then she has helped me to sell five new homes and has…read morerepresented me in the sale of a handful of pieces of vacant land. As a builder and a former real estate broker here in the Phoenix area, I have dealt with scores of Realtors. DeAnn has been outstanding in all respects. She is absolutely honest and ethical. She knows the market. She is a strong advocate for her clients, yet knows how to work with other Realtors to put a deal together. DeAnn is all about making transactions a "win-win" for both parties. A few years ago DeAnn assisted my son and his wife in buying their dream home. To this day, they are thankful for her expertise. If you are looking for a home, wishing to sell your home or interested in buying or selling land, you owe it to yourself to consider DeAnn Fry. You will not find a smarter, harder working or more professional Realtor.

This company has been managing our community for over 20 years and they are wonderful. They…read moreprovide professional guidance for how best to maintain and reinvest in our community. They are always available for any of our questions or concerns. Their customer service is topnotch and I would recommend them to any HOA Board.

UPDATE: 5/15/2025, I received a letter from our HOA board that they have terminated the contract…read morewith this company due to lack of communication and response. so happy to be rid of these people! Aborrent management company that is unable to resolve any isses faced by the HOA community. The wildly unprofessional community manager, Mark and Joris (unaware of job title) continuously spoke over me during a phone call and also at HOA board meetings violating my rights to speak for 3 minutes as a homeowner per the CC&R's. I have been requesting for the contact information to file a formal complaint with this company since January of 2025 but still have yet to be provided the information. I cannot ensure that my questions or concerns are being viewed by the HOA board as Mark does not respond for 2 weeks or more at a time, does not provide information requested by residents at HOA meetings in a timely manner, and removes the CC for Admin when responding. Additionally, almost every HOA meeting is regarding the same issues, l.E. paint issues, storage doors. For paying $1,800 a month, something should be accomplished within a reasonable time frame. Extremely rude employees that cannot answer the most basic of questions. Highly disappointed and I will be posting this review on every page I can find.