WOW! We have been working with a lot of property management companies over the past 12 years and we…read morecan't be more pleased with Jessie and her team! We are so happy with our relationship and look forward to our road ahead together. Thank you Jessie and team!

Terrible person to work with. Would rate 0 stars if I could. Our house was without AC for four days…read morewhile temperatures outside were over 110 degrees. Nothing from her at all. And if you are a landlord? Good luck. We reported termites at the house we were renting and she directed us to some obscure online portal instead of doing her job and taking care of the property as she was being paid to do. I've been a landlord before and I would be scared to have this joke of an agent manage my property. Do yourself a favor and avoid Jessie and her team at all costs. There are hundreds of agents in the area. Pick anyone else but her. Update: Jessie's response contains information that is not factual. I did go to an attorney, not to try and recoup a cleaning expense, but because Jessie violated landlord-tenant law and kept my deposit longer than is allowed. Check her reviews across the web and make your mind up for yourself.

We used Cindy as our realtor when we bought and sold properties in Arizona years ago. She was…read morealways available to answer our question and concern. She is both knowledgeable and capable in all aspect of real estate. I trust her professionalism and advice. We also used Cindy for our property management since we live out of state. She knows how to deal with tenants complaints, or evict them if needed. She help us a lot with getting the right people to rehab our place when our tenant left. She is always available to answer our question and give advice. I highly recommend her to anybody that need a realtor or property manager.

Thank you so much Cindy…read more... Being out of state had me somewhat concerned, but having Cindy as my realtor alleviated all the worry. Never at any time did I not feel like she had my best interest at hand. She walked me through the entire time and made sure I was comfortable with everything. I was approached by all my friends and family to use this realtor or that one, but I knew she'd be the BEST of them all, and proved so. I will continue to sing your praises and tell everyone of the great experiences I've had with you throughout the years, and I can only hope that they use you also.

I rented for almost two years. As property management company, Michelle and Jill were stellar in…read morecommunication, timely in answering questions and maintenance request.

Shebang Realty has been a pleasure to work with! Jill and Michelle are exceptional property…read moremanagers--always responsive and attentive. Any request or concern is addressed promptly, whether through a maintenance request or a quick phone call. They hire professional, thorough handymen, ensuring everything is handled with care and expertise. I couldn't be happier with their service! I'm just sorry it's taken me over two years to write this review?

We rented a home through front porch properties for 6 years and absolutely LOVED working with Bob…read more There isn't anything negative I could say about our time working with front porch properties. If ever we needed repairs with garage door, sprinkler systems etc. we recieved either same day or next day repairs. We were always able to get in contact with Bob for any questions we had. He's very personable and if ever we need to rent in the future he would be the guy we call.

I purchased one of Bob Beck's (owner) town homes in Phoenix 1/25. It needed a lot of repairs that…read moreBob agreed to do which included a broken water heater and garage door. He signed off that repairs were completed before closing. When I arrived, it was obvious that the water heater still didn't function and the new garage door was broken. He referred me to the plumber who wanted to charge me $598 to complete the repair (and possibly more work needed). I asked if he would contribute $500 to additional repairs since the 3 of us missed this at closing. It wasn't the money, just for good will as he clearly sold me a house and failed to fix items he agreed to in the contract. I was surprised he didn't agree to this as he asked me to change closing date to after 2024 because he needed a tax break for selling too many homes in 2024. Client satisfaction is not a priority to him. Also, do not use Integrity Plus Plumbing.

If I could give this realty business 0 stars I would! These people are rude as F***! Especially…read moreCathy. She won't allow me or my roommate view houses or submit an application. All because one of "Tenants" and her are good friends. I called the office asking to speak with her about signing a new lease on a property I already reside in. She said you'll have to talk to the landlord. What? Aren't you who I'm suppose to talk to? Being the management company and all. she repeated her statement and hung up on me. Then she proceeded to send people to my home harassing me with notices. 1st a 30 day. Then a COUPLE OF DAYS LATER with a 10day AND a 2 day notice.BOTH TAPED TO THE FRONT DOOR AT THE SAME TIME! Had the water shut off with no notice. knowing I have children in the home. Just because her tenant subleases to me doesn't mean Cathy has the right to treat me like I am trash. I have pay my bills. Rent isn't missed. So don't I have the right to at least have a respectful conversation?? This woman and this company are not recommended if you're looking to be treated with respect and like you're a human being.

I am a landlord and have used this business for over 7 years. They do an excellent job managing my…read moreproperty. The accounting records are online within their website to view and the renters can pay their rent online also. Cathy has attended to all my requests and is readily available. I recommend using this service.

I obtained Fort Lowell Realty in 2021 to manage my duplex. In the beginning, I had responsive and…read morecommunicative property managers. However, from 2021 to 2025 they went through four different managers. I would have one person, everything would seem to be going well and then abruptly they'd tell me someone else was being assigned. In 2025, I was again assigned a new manager, Andrea R. and communication significantly declined in comparison to other property managers I had been assigned. Emails would often go unanswered for long periods of time. Everything fell apart during a tenant move-out at the end of 2025. Before the tenant moved out, I provided the original lease and deposit records to Andrea so there would be no confusion. During the scheduled move-out, the assigned manager was unavailable, and the person who performed the move-out inspection took not one photo. I had to step in myself after tenant departure to take move-out condition photos because Fort Lowell staff didn't do it. The departing tenant was instructed to leave the keys unsecured in the mailbox after 5:30pm, which was very concerning because they didn't set up a lockbox for the tenant to securely leave the keys after the inspection. In addition to all of this, they issued a security deposit refund using rents from another unit to the tenant before fully reviewing damages. Keep in mind I held the deposits, but they did not consult me or provide me with the breakdown and obtain my authorization before refunding the money that I should have provided from the deposit account not use rents from another unit's tenant. To make matters completely insanely worse, the refund included money that had already been returned years earlier to a prior co-tenant! After I began formally requesting proper documentation and correction of the accounting, communication became worse. I sent a written notice under the contract giving them nearly a month to fix the issues. The problems were not fully corrected. After I terminated the agreement with proper 30-day notice, communication completely stopped, they did not follow up with me with requested documentation and stopped responding to my other unit's tenant they were still managing in this timeframe. I have still not received the complete documentation or the remaining funds in my owner account. I also later discovered that another tenant had gone six months without a properly executed lease renewal, and I was never informed. As a landlord, you need clear communication, accurate accounting, and proper handling of deposits. In my experience, those basic protections were not consistently in place. In addition, Fort Lowell's team is extremely unprofessional, completely ignoring clients, being condescending, and just displaying levels of incompetence I didn't know could exist. If you're a property owner, I would not recommend you use Fort Lowell. In fact, RUN!

I don't even know where to start, other than this has been the absolute worst experience I've ever…read moreencountered with renting a place. I've never written a negative review before, but this one is well deserved. We initially secured the condo via a signed contract back in 03/25 directly with the landlords after we toured the property and were assured the place would be fully furnished when we moved in on 01/12/2026. A few days before we were due to travel to AZ, I got a call from a property manager (Andrea Robidoux) who works for Fort Lowell telling us that she would managing the lease. I didn't think much of it at,the time, but right off the start, I had to pay a $50 background check fee that I didn't plan on given that I already had a signed contract, then I had to correct several items in the lease agreement including the correct exit date of 04/12/26, which I was told (by Andrea) that I had to accept 04/30/26 (even tho the original contract clearly states 04/12/26) and that any remaining days not used would be refunded but only to find out AFTER the fact (when I called Fort Lowell directly) that I would held liable for the entire month of April even if I gave a 30 day notice and left on the 12th of April. The real problems started when we met Andrea at the property on the scheduled move-in date. That's when we realized that this was Andrea's first time actually seeing the condo (we know this because she told us so and we had to direct her by phone where to go when she arrived at the complex). When we all walked into the condo, there was a VERY nasty odor (more of a stench) that can be smelled before you even enter the front door (it was so bad that Andrea had an asthma attack and had to go out to the balcony for some fresh air to finally breath normally). Then we saw all the obvious issues such as carpet stains, the dirt everywhere, the dust accumulation on all the windows/blinds, ceiling fans, fixtures, etc.. After Andrea left (without going over anything in the condo and without providing any documentation such as an emergency contact list, association Bylaws, move-in check list, etc.), we began to notice many more issues such as Clothes dryer not working properly (exhaust vent blocked), refrigerator ice maker not working, dishwasher drawer broken, fireplace not working, HVAC making LOUD noises and not working properly, the only couch was heavily stained from grease/dirt, tiles in both showers were stained black from grease/dirt, leaking kitchen faucet, cracked bathroom sink, stains and hair on bed headboard, broken vacuum cleaner, only 1 working smoke detector and none in the bedrooms (against code), anything that can be touched in the kitchen was sticky & very greasy, major dirt under all the beds & around night stands, trash in the garage, etc... Additionally, there were many missing essentials such as absolutely no started toilet paper, napkins, cleaning supplies, no complete sets of dishes/glasses, no bathroom waste baskets, no salt/pepper shakers, no broom/dust pan, no mop/pail, visible stains on some of the bed sheets and all pillows had stains and nasty odor, no mattress protectors or mattress pads or pillow protectors (disgusting and against code), no working vacuum, etc.. We contacted Andrea and she advised us and even encouraged us to go and purchase what ever we needed that was missing including a vacuum and assured us that we would reimbursed so we purchased only the necessities and we spent the next 4 days cleaning the place only to be told afterwards that we will NOT be reimbursed for the $200 vacuum and the response I got from Andrea was "it's not my vacuum". We have caught Andrea on many occasions either blatantly lying to us or she is REALLY forgetful because she's managing so many properties and can't keep track (I believe it's it a little of both scenarios) I even scheduled a meeting with Andrea and the landlords to review all the issues and request that they refund the cost of the vacuum, remove the $350 cleaning fee since we actually did most of the cleaning and provide a small reasonable reduction of the monthly rent because the property was not what was originally agreed upon, but they refused all of it. There were many, many more issues not mentioned here (all fully documented), but bottom line, Andrea (and Fort Lowell Management) didn't do diligence by verifying condition of condo prior to accepting to manage this property which resulted in us dealing with major issues in what was supposed to be our vacation time. Stay as far away from this company and specifically Andrea Robidoux. Additionally stay away from any properties owned by WILLOUGHBY INVESTMENTS AND SERVICES, LLC (landlords).

I recently submitted an application and I passed the credit and income check. They sent me…read moresomething to fill out about my dog and I had a questions so I called and left a voicemail and I also sent an email. Never heard back. I called again two more times and I sent another email. Highly unprofessional to ghost anyone and the application turnaround time is not 24-72 hours. What a joke and why the house has been on the market for over two months. I should contact the owner and let them know what a terrible job this company is doing.

If I could give zero stars I would. This company took over my rental 2 months after moving in. No…read moreone came to the house. It took months to get anything repaired, and when they did send someone, they made things worse, such as light switches not working, and closet doors not being fully repaired. When I moved in, there was water damage in the kitchen, that was painted over, and then there was a leak under the kitchen sink that took over 24 hours to get someone to come and even look at it. I hired a plumber on my own to come out that day. It took another 3 weeks before anyone could come and repair the damage, at Which point they had found mold. I work in the medical field and work with imunocompromised people. It took me 4 months to get better after the exposure. Again, not a single person from the Keyrenter came to look at the home. I also paid for my first year rent a year in advance with the original property management. Before that year was up, Keyrenter claimed I owed money, and that the money I paid up front had run out. They began to threaten eviction. This was a keyrenter problem for not cross checking paperwork and funds transferred at time of management change. Jim, the owner of the company harassed me daily, even during the fourth of July Holiday with my son on vacation while we were out of town threatening to evict us. Again, not once did anyone followup or apologize for any misunderstanding. Due to the extreme negligence, I was able to break my lease with a 60 day notice of vacate. I paid over 2 times my rent in deposits and an earnest fee. At time of move out, I paid for profesional cleaning, the house was by far cleaner than when I moved out, yet Keyrenter claims $500 in repairs, and replace closet doors that apparently had damage, yet I had a work order for them to repair said doors. It is now 19 days after move out, and I have yet to receive a check for the refund I am owed. This company is the worst at follow through and communication, and nickel and dimes their tenants, and do less than bare minimum to maintain their properties.

Patriot Property Management is our go to for our clients that have taken on the landlord role and…read morethe tenants that need a home. Homeowners sometimes thinking being a landlord is an easy gig, but soon find out the opposite. Patriot can step in and make a landlords life so much easier. They are very organized and do a great job with coordination. Tenants can get the help they need finding a new, safe haven. I highly recommend them!

Patriot manages my Scottsdale property and has for years. It's been vacant twice and each time…read morethere was less than 3 or 4 days without a tenant in the property. Downtime on investment properties can really eat away at your returns and these guys get that - they keep my property occupied and I love them for that! Thanks to Cassie and her whole team!