This was my first time there and I was over the moon with the results!! I went there for a hair…read moreblowout and full face makeup. I had Amy and Dylan and I showed them a picture of what I liked and they delivered and made it 10x better. I am so happy with the results, I can not say enough good things about the salon and Amy and Dylan. They were so nice and professional and the salon was very calm, clean, and relaxing. I will for sure be coming back again whenever I have a big event and will recommend anyone there. Thank you so much for making me look and feel beautiful. I greatly appreciate it! -Kaitlin

First time customer and will definitely be coming back! Was in the area and called to see if they…read morehad any openings and last minute Maddie was able to squeeze me in, although she was done for the day. Not only did she cut my hair, she also blow dried and styled all for very a reasonable price! My hair is wavy and hard to manage and Maddie did a great job, already booked my next appointment!

There are quite a few salons on this block in Pittsford, but I found this one through a Groupon…read more Tucked into a cozy corner, Salon Bella Vita offers hair services downstairs and spa services upstairs. For this visit, I was getting my very long hair cut and highlighted with Tiffanie. She took the time to get an idea of what sort of color I was looking for in my highlights, whether I wanted warm or cool tones, and then what I wanted my cut to look like. I was offered coffee or tea which is always a bonus touch for me. The color turned out perfectly (byeeee grays!). The cut ended up going well beyond the 3 inches I had asked for, but as it was taking shape I kinda stopped worrying about it because the cut itself looked perfect on me. My only critique would be that maybe they could feel out the clientele a little bit before launching into a conversation with a lot of expletives. It didn't personally bother me at all, but I'd never been here before so I'm not sure that would've been known about me until we got talking. I could see how some new person might get easily offended if it wasn't their communication style.

Did not get the color shades I asked for even though I paid upcharge…read more Did not want my hair thinned out as my hair is very fine but Tiffanie point cutted the last 2" of my hair all over & I am left with no weight or volume. Takes very long time to grow so very upset. Hair is now flat as a board and very unflattering. I wish Hairstylists listened to what you ask for instead of doing what they think is best.

sarah is AMAZING!!! my highlight was incredibly thorough and my hair is so soft. she talked to me…read morethe whole appointment and the products smelled amazing- the music was super nice and the whole salon was clean. i love sarah and will be back!!

This is a great hair salon. Very established and experienced. Capable of actually styling hair so…read moreit looks good even if it's nasty outside. You are greeted with tea or coffee and friendly faces. You won't be disappointed.

This is my second review because it just gets better!!! Every time Emma does my hair, I love it…read moreeven more!!' Seriously a blonding EXPERT!! The salon is great and both Alicia and Emma are so welcoming and sweet!

Since moving to the area, I was really glad to find this salon so close to me! The salon itself is…read morebeautiful; it's always clean, cozy (slippers, coffee, water), and comfortable. The chairs at the bowl are very comfortable (no neck strain, ever!) and the heating element is mobile and comfortable to sit under. The booking process is also very clear and easy to use. I've been seeing Emma for highlights. I'm very happy with her work!! I love the dimension she is able to attain. I would recommend her to anyone! Update February 2024 - still loving Salon Sano and Emma Eich! The most relaxing three hours getting highlights, tone, root smudge, deep conditioning, cut and style. It's a wonderful thing to have a long-running relationship with a stylist; Emma has great intuition about all things hair! I know I could walk in, not say a word, and leave looking like a million bucks. Not to mention the longevity of the color/style! The salon itself is as clean and comfortable as ever. It's clear that the stylists have a lot of pride in their work and their workspace!

I asked for a blonde balayage over blue hair dye, a near impossible request. Erica was amazing. She…read moreexceeded my expectations with ease and in a timely manner. She is excellent company & offered me coffee while my color set. The salon itself is beautiful and clean, and they have a wide range of quality hair products available to buy. Definitely check them out!

Susan is great!! She listens to what you want, advises you! She has been doing hair for quite…read moresome time and used to own her own salon! She knows the latest styles and what will look good on you. Shes a color expert because she had worked with the best in this industry!

So...I've driven by many times and finally got the opportunity to come. I made an appointment with…read moreNick as I've known him what seems forever. (He's the first person I met when visiting Rochester almost six years ago. He's come full circle coming back to this area. He's an excellent stylist and colorist. This place is lovely, the color scheme is shades of gray and it's kind of sleek. I got a tour and saw the treatment rooms for facials and massage (the massage therapist I hear works at Strong as a medical massage therapist so she knows her stuff) the facialist has been doing her trade for about 30 years so she knows her stuff. You make an appointment so she can determine what is needed to give you your very best facial. I think this is an excellent idea as most people when the come for a facial of course fill out a form but you really don't go over things until you are on the table so to speak. Due to Covid you will be asked to fill out a simple form and your temperature taken. Everything is disinfected including the chair and sink where your hair is washed. You can get manicures and pedicures. Also from what I read they do eye brows, waxing an spray tanning. It's a great little place with a lovely staff. You are warmly greeted and even though it's different with Covid it's still a pleasant experience. I need to try a facial. Prices are fair.. any questions contact them they are very helpful. Plenty of parking.

This is still not over somehow. The salon owner has contacted me stating she is pursuing legal…read moreaction because she is not represented by the independent contractors that rent the chairs. Michelle texted me this long thing saying I was blackmailing her (don't think she understands what blackmail is) and the cops have contacted us, I don't even know what the charge could possibly be, unless they have created a new law I didn't know about before. Just stating that I stand by my experience of this salon having creepy vibes and that the hairdresser showed up late and tried to take as much of my money as possible and then tried to get it back when I got it refunded correctly the first time. Lol. Please refund me for the haircut and I'll take this down, I'll say a prayer in Jolie's name, anything, don't care. please just release me from this loop. I want to forget I ever went here. -- One more update as the salon hs threatened us with legal action because of a yelp review... I am happy to amend this review if I felt like the salon wanted to refund me for the charges I did not consent to. But really threatening legal action over a bad yelp review seems a bit extreme to me. I really am pursuing a partial refund for services I was charged for unknowingly and the tip. When I asked for a refund on those charges she offered to give me a bottle of shampoo. I am not even requesting a full refund. I feel that is more than fair and the stress that this has caused is just crazy. Again, I am happy to take it all down if we could just get the refund and then i will never come back and bother anyone again. But please refund me for the things I did not ask for, hair shimmer, balayage when it was really highlights, the additional add ins, and the tip. Leaving 200 for the hairdresser. Please I'd like this to be over. I will just delete the whole thing I don't even care. I still like the color. - Just updating because dealing with getting the charges reversed for the services I didn't request has been hell.... the bangs are looking good since I had another girl cut them. Color has held up alright. I'd go to a girl besides Michelle if I went back here, but seems kinda sketchy they can just add on hundreds of dollars without asking. I appreciate the owner reaching out but what would really help would be asking Michelle to inform clients ahead of time when adding in services and products and also to arrive on time

I am giving this a 5 because this has been my spa for the last 3 yrs. I feel very attached to this…read moreplace. I go to Amanda for my facial. She's so awesome. We chitchat while on the facial because I just can't stop speaking. Their facial products are great. I have sensitive skin and my skin has never broken out. Their hair dressers are also very experienced. N very friendly. I was very attached to mine but she left 2 months back:(. I am good with my replacement. Again , never had issues with their hair products. I feel comfortable with their massages as well. Very experienced folks. Since I have a cervical condition, I can't do hard strokes near my neck region and the person gets that. I look forward to my monthly visits. As a (legal )immigrant, I guess we get that comfort levels when we see familiar faces as we don't see our families back home. That's my deep thought here.. I cannot vouch for any treatments bec I haven't got any here. Just facials, hair highlights, cuts, root touch up and massages are great!!

So tbh I'm a bit frustrated & taking a moment to share my thoughts~ Have been going here for a bit…read more& from the start always shared that I prefer my hair "smooth/straight" & not voluminous whatsoever. Surely realize that it takes a minute/a few appts. to gel/get the feel for what the customer really prefers. After arriving home this last visit I'm annoyed b/c after stating I was growing my hair out/wanting it longer here I am again back to where I have it too short & back to the drawing board of letting it grow out. Icing on the cake was being told prices increased at checkout/no info. ahead of time although this appt. was booked months ago, but, apparently the prices increased "last month". Just frustrated.

This review is for Ms Avy only. Not familar with the other stylists…read more I had just taken a weave out, and am completely natural and she helped to restore my hair to a shiny, soft, healthy and manageable head of hair! I left the salon with flowy silky hair that moved in the wind, and thats a challege for us naturalistas. Ms. Avy uses the Mizani hair care line, which is a top of the shelf kind of product. I am very particular about my hair and am specific about certain tools and product used on my mane. She didnt mind my questions or my hesitations with her methods. I giot my hair treated, trimmed and flat ironed. She is resonably priced, so I will definately come back while here in Rochester.

I came here randomly years ago Since then I have been bouncing around looking for the same…read morequality, i am not going to find it. They do not rush through the cut, there is real skill and profession. I love my hair when i leave this place