Came out and repaired my freezer. good communication and scheduling…read more only thing i would prefer is to be able to communicate via text/app instead of calling the office. If you have quotes turned on, stay on the app as long as possible. most questions can be answered quickly there. Many of us are so busy we don't have time for calls.

I am extremely frustrated and disappointed with my experience with Premier in Taylorsville,…read moreFlorida. What started as an attempt to repair a leaking dishwasher has turned into several hundred dollars spent, conflicting explanations, and a dishwasher that now will not even close properly. Initially, I paid $100 for a service call. My husband had already replaced what he believed was a faulty top gasket himself. When Premier came out, the technician actually complimented his work but explained that the gasket was not the problem and that another part needed to be replaced. That part was replaced, but the dishwasher was still leaking the very next day. Premier returned and replaced another part. Between the service and repairs, we had spent approximately $350. The dishwasher seemed fine for a few months, but eventually started leaking again. When I called, I was told I would have to pay another $100 service fee. I explained that we had already invested enough money in this dishwasher and were considering replacing it. After that conversation, Jennifer contacted me and said the service manager would come out and waive the service fee, so we scheduled an appointment. Unfortunately, that visit made the situation even more frustrating. The service manager insisted that the original gasket my husband installed was backwards, contradicting what the technician had told us during the previous visit. When I questioned how that could be the problem if the dishwasher had worked without leaking for months, he emphasized his 30-plus years of experience. He then removed the gasket, attempted to reverse it, cut pieces off of it, and struggled to get the dishwasher to close. He ultimately left with a chair propped against the dishwasher and told us to leave it that way for several days in hopes that the rubber would reform enough for the door to close. He said we might need to order another gasket. Then, despite being told the visit would be free, I was charged $150 for his time. No new part was installed, the original issue was not resolved, and now the dishwasher will not close fully. I understand that appliance repairs can be complicated, and I have no problem paying for legitimate service and repairs when the terms are clear. What I do have a problem with is paying hundreds of dollars for repeated repairs that did not last, receiving contradictory explanations from technicians and management, being told a visit would be free, and then being charged $150 while left with a dishwasher in worse condition than before. At this point, I have lost confidence in Premier. I feel that we have spent enough money on this appliance without getting a lasting solution, and I am extremely disappointed with how this entire situation has been handled. I would appreciate accountability for the charges and the condition in which my dishwasher was left.

This is the place for all your appliances, Bob has a nice selection of items and will deliver asap…read moreand install. I have been doing business with him for years and will continue to do so. Thank you for all your help!!

Appliance warehouse in Cocoa. Sold me a defective wash machine. I had problems with my wash machine…read morethe first day I bought it. I had them come out. And all they did was say they put in a new circuit board. The guy didn't say anything. He just came and looked at it . For about 5 minute's. Then he left, and now the wash machine line is doing the same thing. I called them and they said the 30 day warranty was up. I'll never buy anything else from them. Obviously I didn't have money for a new machine as it was. Only to have them take advantage of me.

I am really happy with the way that Affordable Appliance Repair handled my service call. Shortly…read moreafter moving into a recently remodeled rental property, I noticed a strange smell coming from the utility room, and it was especially bad when I would operate my dryer. After my concern was brushed off by the handyman sent out to look at it, I reached out to this company to come and investigate my dryer. They were very clear that while they may not get the smell to stop, they would at least find out if my dryer could be the culprit. The tech that arrived was experienced, and soon discovered that the smell was coming from the electrical panel for the home, located in that room! This situation could have been very bad if it was not caught and I'm so thankful that AAR responded promptly, communicated expectations early, and handled the situation with confidence. Update: After two more weeks of going back and forth with my property management company, the breakers were inspected and two were replaced. One had a burned spot larger than a silver dollar!! This was a house fire waiting to happen.

Jeff came & saw our problem & fixed it right away! He was…read morevery professional & courteous !! AND we didn't have to buy a new machine!!!

Steve was FANTASTIC. He returned my call/ text promptly. He phoned and diagnosed the issue over…read morethe phone and walked me through an easy fix. I would HIGHLY RECOMMEND. I went from frantic to washing clothes with a Very short period of time. USE THIS SERVICE PROVIDER WITHOUT RESERVATION

I called with a question after hours and Steve took the time to offer several suggestions that I…read morecould try for FREE that wouldn't require a service call. Who does that. What a great guy. He's earned my business when something more serious breakdown for sure.

The prices were right and we got a working washer and dryer set. We paid for delivery and they…read moreoffered a 60 day warranty with their product and services. The washer machine we received needed to be replaced within the 60 day warranty period. It did take some phone tag with Chris and Al to set up a time that worked for the service call but it was worth it. After Al came out to take a look at it he replaced it free of charge with a better machine. We set up our own water, electric, and drain hook up points so we can not speak on that part of their services. We would shop here again and thank you for the machines!

If I could give this business 0 stars I would. Purchased a washer and dryer from him on May 7th…read more Dryer quit heating on second load. He came out and "fixed" it. Dryer will now heat but does not turn off on its own. Washer agitator did not work properly. He came and "fixed" that too. After 2 loads of him fixing agitator the washer now throws about 4 codes and will not turn on. I have spoken with his office manager (I cant remember her name but she is very nice) at least 4 or 5 times now and she keeps telling me that Al will call me back. Well, its been over 3 weeks and I am still waiting for him to call me back and advise what I am going to do with these POS washer and dryer he sold me. I finally just had to go buy a new set that worked as I cant wait for this man to pick up a phone and take 2 min out of his day to resolve the issue as he stated he will not give a refund. I guess i am out 450.00. Very poor business practice and I feel he just stole my 450.00. I am a small business owner myself and would never do this to my clients.

This company is awesome! I have used them 3 times for different appliance repairs and they are the…read morebest! Vaughn is the most knowledgeable and efficient technician I have ever met. He has been the person we have been fortunate to have on all 3 of our repair calls. Issue with Whirlpool dryer actually had it drying better than when I bought it new and today the Whirlpool washer needed care and has been fixed and working as good as new too .This is the go to appliance repair company!!

As a previous reviewer mentioned, don't bother wasting your time making an appointment with this…read morecompany. They will be late, not show up or not even include you on the schedule all together. Terrible service and poor communication.

My Gas Oven decided to not work anymore, I replaced the igniter which didn't fix it. I called Mike…read moreat All Hours Appliance Repair and he was able to quickly diagnose the problem, ordered the correct part and once he received the part was able to come out same day and fix it. Now we have a fully functional oven again and didn't have to buy a new one. Mike is punctual and courteous. He cleaned up and ensured my kitchen was clean before he left. I would use his services again and he has my recommendation for any appliance repair.

I've been using All Hours Appliance for all of our repairs for about ten years now. Mike always…read morecommunicates promptly, gives a fair quote and does a great job. I highly recommend.

**Absolutely Outstanding Service\!**…read more I've had many experiences with appliance repair companies over the years, but my experience with **Thomas, Owner of RMJP Appliance Repair Inc\., was by far the best\!** Thomas repaired the fan in my **Whirlpool side\-by\-side refrigerator**, which had been making an incredibly loud and obnoxious noise for what seemed like forever\. It had gotten so bad that I practically had to turn up the TV just to drown it out\! Thomas was **extremely knowledgeable, professional, courteous, and efficient\.** He quickly diagnosed the problem, explained everything clearly, and did an exceptional job\. His customer service was just as impressive as his technical expertise\. I **100% recommend Thomas and RMJP Appliance Repair Inc\.** If you need appliance repair, look no further\. You will not be disappointed\! I don't normally give ratings this high, but **10 stars wouldn't be enough -- Thomas deserves 20\!** **Outstanding work and outstanding service\!** Brian

I will NEVER, EVER use this service again. Very unprofessional…read more Initially, we used this company to replace our ice maker in our LG refrigerator. The repairman who came to our house did not seem to know what he was doing, which required a visit from someone else (who I assumed was his boss). Before our scheduled appointment, my wife had contacted Diaz N Sons and had advised that the cover above the water dispenser was broken and requested that it be addressed at the service visit as well. My wife had sent photographs of the part so that there would be no confusion. When the "boss" arrived, I asked him if he was going to address that as well. He blew it off very quickly, stating, "I wasn't told anything about it." He assured me that the part would be ordered, and since we were "under warranty," it would be installed quickly, and we would only be liable for the part cost. As memory serves, this transpired in April 2026. Between April and July, we contacted Diaz and Sons to get updates and were told two basic responses: 1) The part is on backorder, and we will update you when it arrives, and 2) there has been a family emergency, and we will contact you when we can. Exasperated in July, I took a picture of the model number of the part ($200) and contacted the manufacturer myself. The part arrived within one week and was a simple installation.