My mom Leslie aguirre was a hospice patient here ... she unfortunately just passed away. The time…read moreshe had here was wonderful she was comfortable, relaxed and it was a peaceful place for her remaining days . I thank everyone there for giving her the care she needs ! Thank you so much

We reached out for help in our time of need and Hospice of the Valley was quick, caring (and…read moreclean). Each person we met there was personable and compassionate. Hospice is tough, but they made it a little easier.

What went well? Oh, everything! My family recently…read moreexperienced the loss of our matriarch just before her 102nd BD. Near the end of 2022, our mother was hospitalized following a fall. Hospital staff introduced the concept of Hospice Care and we agreed that services were needed. Who knew that our Family would benefit greatly from this decision. Each person we met, and interacted with impacted our mother in such positive ways. My sister and I were amazed at the level of care, compassion and kindness shown to our mom & family. Living in AZ we learned that many choices exist for Hospice care. There is only one, Hospice of the Valley. Number 1, for exceptional care.

Hospice of the Valley exceeded our expectations. They were always there for me and my family in the…read moremost difficult time of our lives. They were kind, professional, and always there for us. If you need hospice care for your loved one I'd highly recommend Hospice of the Valley. Incredible!

Thank you for the incredible care you offered our friend. From the medicine that was delivered by…read moreprivate courrier in the middle of the night to the hands on care that was provided. Your services were appriciated by our family and Chris. You are angel's and we could not have imagined such world class care and compassion in the darkest hours. From first contact to final moments, every step was immediately addresses on all levels with expediency and love. Cannot express how much your services were appriciated and the needs of Chris were handled. THANK YOU!!! Thank you Beth.!!!!!

This seems like an odd subject and place to give a review on. However, if you are a family member…read morelooking for hospice services for a family member, it is comforting to be able to search out as much information as you can, from others who have walked before you. My mother spent her last week on earth at The Serenity House. It sounds old-fashioned and corny, but finding them was the "God send" I was looking for and needing. I was feeling lost and frightened about the process of caring for my Mom in her last days. Physically and emotionally it can be challenging. You love you family and want to take care of them, but the time may come that you need supportive services. The staff at Serenity House were very competent and caring. My Mom was very well cared for and I appreciate how they would brace her with pillows to keep her comfortable and relief pressure. The facility was always clean and the workers all genuinely seemed to enjoy their jobs and seemed to relate well and respect one another. It is worth noting that it is a very lovely facility and the rooms were very nice. I owe them a debt of gratitude for not only what they did for my Mom (who had dementia) and really slept her whole time there, it is was they provided me. A sense of caring, safety and support in the days up to my Mom passing away. They took the burden and lifted it off my shoulders and I thank them for that.

Doves has a great team of caregivers and I am very happy with the care and compassion they provide…read more Trisha is also an exceptional care coordinator. I highly recommend Dove's services.

I currently am employed with Doves and I must say that they have given me some exceptional…read moreopportunities. Every single client I have worked with has wonderful things to say about the company. Not only that, every client is very kind and sweet and are always requesting more hours with our company. Doves works with my schedule as well as provides me with many helpful resources and adequate supplies. The management is amazing here and they always listen to my concerns and needs. Truly enjoy working here.

East Valley Hospice in Los Angeles: Terrible. My husband (in…read morea board and care home) has been with this agency for 2 months. They did not properly treat acute constipation, did not treat a fungal sore on his hip, did not treat him for a nasty sore on his heel, and furthermore, did not inform me of it. For all three problems, I had to step in and rattle them into action. Otherwise, these issues would remain unaddressed. It appears they are just waiting for him to die untreated.

We so appreciate East Valley Hospice for their support! My Father-in-Law was in hospice for only 10…read moredays before he passed away. Most of our interactions were with Chaplain Steve and Social Worker Shawn and they are wonderful individuals. They visited early on to make sure my FIL was in peace with his situation and to get to know him . RN Tonia was immediately reachable every time we called. All are caring, friendly, knowledgeable and supportive. Chaplain Steve visited us the night my FIL died to offer his condolences. They are a smaller organization and I recommend them highly.

This is no longer Reflections hospice. It is called Traditions Health. I drove over there to go do…read morea tour (around 5:30pm). Most reputable hospice services let you come 24/7 un announced to see the place. There was a sign on the door that said hours of operation were 8 to 5p. I rang the bell...and nothing. It was right on a main highway, and looked pretty desolate. I want 24/7 access to my loved ones, and got a bad vibe from this place. Don't waste your time.

My husband was under Reflections Hospice care for almost a year before he passed. Earlier he had…read morebeen under another hospice. Reflections care was superior, I couldn't have asked for better care. Every member of the staff that I had contact with was intelligent and caring. I felt that way and so did my husband. We both felt that the staff that cared for him really cared about him a person. It would be pretty hard to find a better hospice!!

Very professional and caring during a very difficult journey. The organization was first rate at…read moreevery step of the process. Nurse Laura was outstanding, always helpful and very responsive. Alicia and Rosie both excelled in their support roles as well, despite the many challenges. All of you assisted me and my family through a difficult time. I would recommend your services to anyone.

Yesterday January was my Birthday! I shared this with…read more Chaplin Tim Duerr. Tim has been a Chaplain for 10 years. I can see why he has been so successful. We exchanged Happy New Years before our informal Meeting. Suddenly Tim reached under his desk And place a Red Bag on his desk. Along side he placed A piece of cake covered with Sprinkles. In the Red Base was Hot Wheels Car , my first, a Fridge Magnate, An Orange Marker 4 pieces of assorted Chocolate. A Stone Ridge Pad . Also Caplin Tim included his business card and tapped to the side of my Birthday Goodie Bag was a Birthday card signed by the Director of Operations, I met her, 1 of the 2 Social Workers, and the receptionist who is waiting to be tested so she can assume RN duties for the Hospice. My only Question. I ask after Chaplain Tim shared the Minimum Hours required are 1. I stated I would like to work a few hours whenever I am asked. Honestly, the gesture of kindness and inclusion Blew My Mind. Please help this Hospice grow throughout the Phoenix area

Amazing from beginning to end Receptionist- very nice…read moreScheduler - very accommodating and responsive Intake nurse - kind,patient,and professional Case worker (Bob) nurse - there are not enough words of praise and thanks CNA - the best in the world Social worker - very kind and supportive Chaplain- comforting and understanding Hospice is a special kind of care and these people are the gold standard

The team from Hospice at Home cared for my mom during her final months. Led by Dr. Jerry Owensby,…read morewho was previously her primary care physician, Mom had full confidence in their ability to care for her, and so did our family. Our need came in the midst of the COVID crisis, and each and every caregiver could not have done better. The empathy and expertise demonstrated was exceptional and I would make the same decision to use their services again. I learned so much about end of life issues, and was met with patience and all my questions were answered.

Great community great leaders in their community and Ms. Fernandez is doing an absolute fantastic…read morejob with community events for their community

My father moved here to the independent living less than a year ago (rate for non refundable…read moredeposit was $2500) and has had so many issues that I am throwing away that money and putting a new $2500 on a new facility to get him out of here. Despite all the issues, I don't have this kind of money to waste in one year but his health has deteriorated dramatically by the lack of good nutrition in the dining room. At this time, at least seven other groups are moving out this month - so very high residential turnover because the food. You pay $2900 for a one bedroom with horrible food. Go shop around somewhere for the same money and get better food. Don't throw away your deposit like I have to by moving it your loved one there. Most aren't local and can't go take food and visit almost daily like I could and it is super unfortunate as the building has potential with nice layout and floor plans with beautiful trees. Additionally I received a call one day asking when he was moving because they rented out his place of which I had paid for through the entire month already. So I'm addition to keeping my $2500 they were planning to work on double dipping on the property we rented. He gave his notice that he would be vacating on or before a certain date late June. So Mid June they had decided they were going to assume his 30 day notice was from the date he was considerate enough to put his notice in, not the date we were moving. The site director is young and nice, but doesn't have the support to run a facility alone and the seasoned director who is supposed to be in charge is never around either. First the food has small portions, generally cold with horrible quality. He sends me pictures and I feel horrible that he can't get enough to eat. I made my way up the chain and called corporate office. The response was a call from the local cook. He didn't really care. No one from the leadership team called. He has had diarrhea at least five times since moving in and has lost at least ten pounds. Bees continue to congregate and he was told they would get to it when they can. He is allergic. See the pic right outside his window. He doesn't do activities but they seem nice enough. He doesn't use the transportation but I'm sure it works fine as well. He will be moving to a brand new facility with lots of light, encouraged use of the on property grill as well as gourmet food selections. He couldn't use the grill at Sunrise when he wanted despite what we were told during our tour. It was not an option to have use of the grill whenever he wanted it. The activities director (Mary) was the glue that held everything together and encouraged positivity throughout and she is no longer there and the vibe has just become bleak. Finally, we had two full bottles of medicine go missing and was reported but nothing was done.

I cannot say enough good things about this Women owned and operated organization. At a time when…read moreeveryone is vulnerable, emotional, out of touch, and not sure what to do, the staff at the Hospice of the Valley stepped in and took care of our material needs during the last two weeks of my beautiful Mother's passing. So the family was able to concentrate on ourloved one and the business side of death. Thank you so much to the staff for their guidance and support during the passing of my beautiful Mother.

After the hospital told us we could no longer keep my terminally ill father there we were forced to…read moretake him to a hospice care facility. Hospice provided transportation to Dobson home using a third party transport company. The transport van was not meant for transporting humans. We live in Arizona and the temperature was over 100 degrees when they literally shoved my father in the back of a non air conditioned van. When I say shove I mean aggressively slamming him into the van repeatedly. If I was there this would not have been allowed to happen but unfortunately I wasn't. What happened to my dad was abusive and careless.