DO NOT USE THIS GUY!!!…read more First off, Zack Long (the owner and I believe sole employee of the company) just moved here from Colorado, and told me more than once that he didn't know what the codes were here (of course, he didn't bother telling me that before installing my water heater). When he installed my new water heater in February (at a premium price), he apparently did it against code. The new water heater kept failing (I mean, no hot water - It wouldn't stay lit long enough to even get it hot), he tried a couple things, such as punching a hole in my wall (which was still against code) and replacing some parts. But instead of standing behind his product and work, he blew me off and blocked me when I inquired again. As this was for an Airbnb, I haven't been able to rent it, and it has cost me at least $25k in income. I am actually having to speak to my lawyer on Friday to file a lawsuit against him since he is refusing to stand behind his work. Also, side note - he also installed an outdoor water, spigot, which broke the third time I used it, either from janky parts or faulty installation, I'm not sure which. I also just noticed that he is now moving his business to Southern Missouri, after having just moved it to Northwest Arkansas from Colorado. It not only raises a red flag when a business has to keep relocating in such a short amount of time, but it also makes it impossible for him to keep up and be knowledgeable on the codes he is supposed to follow, etc., which was made very apparent during his work with me. Moral of the story- DO NOT USE ZACK LONG OR HIS COMPANY UNLESS YOU ARE PREPARED TO HAVE TO GO TO COURT!!!

Cannot recommend Zach highly enough. Speedy, knowledgeable, super nice and friendly. He's the only…read moreplumber I'll call from now on.

Responded to our needs, was open and communicated well. He fixed the problem and didn't try to sell…read moreus unneeded services or products. His charges were reasonable and I will definitely call him again when necessary. Highly recommend.

He came to give an estimate on some bathroom plumbing and he started immediately and fixed one of…read morethe issues quickly. He and his son were very nice and they did a great job.

I've used C&S NWA Plumbing for service work, new construction and septic system installation and…read morehave never been disappointed. They're professional, friendly and prices are fair. Highly recommended!

UPDATE: I called them back after discovering my faucet was completely inoperable and they sent a…read moretechnician out the next day and he fixed it. They did not charge me for the call back. The plumber came in looked at the faucet and shower head to replace and said "I don't have the right tools" then left to get them. Came back 40 minutes later and said the parts we had would not fit, left again to go to Lowes, came back and had a part to put the old faucet back on. Charged us for 3 hours when he was only here for maybe 50 minutes. Then to top it off, the faucet is so TIGHT, I would need a pair of pliers to turn it. My husband finally tried turning it on and NO Water comes out. It is broken. This is ridiculous. DO NOT RECOMMEND

Really good people and good quality of work give them a call for all your plumbing needs!read more

From the owner: Locally owned and operated since 2015. Providing residential, commercial, remodel and new…read moreconstruction plumbing services to Northwest Arkansas.

Requested a quote to do a garbage disposal install. William came out and said it is entirely…read morepossible to do it, a sink, and cut out the counter and cabinet, but he has to get with his master plumber to finish a quote. Then ghosts me for 4 months.

After our house was heavily damaged by the Memorial weekend tornado in 2024, Bear responded…read moreimmediately to our phone call. They have provided assistance and guidance every step of the way in our rebuild and insurance coordination. Both Bear and their subcontractors have been great to work with. We will never use anyone else and highly recommend them.

Once again Davis Plumbing has proven to be the best in customer service!…read moreThe Davis Team has helped AJ Storage multiple times, but just last week came to the rescue of a business colleague at a moments notice!! Bad weather, full schedule and all. Never having done business before with our colleague, I was so grateful that they jumped right in. The plumbing issue was resolved quickly, and is most certainly appreciated! 5 Stars is not enough! Thank you Misty and the whole team!! Susie / AJ Storage

Ridiculously overpriced and unapologetic for it. Gave us a bid for a direct swap out for an instant…read morehot water heater. The price was extremely high in light of the actual retail of the unit. I questioned this and they remained where they were stating they could "not break down the cost" as it was a flat fee. Two other licensed and reputable plumbers were within range of each other and both were 40% less than Davis. It always pays to look at costs when dealing with anyone but in this case, the price was so out of line they made it an apparent necessity. It's a shame as we liked their technician Kyle.

When you have duplexes there's going be a time you'll need Roto-Rooter. I used this company a few…read moremonths ago for a clogged up problem. I called and set up appointment for the next day and the guy showed up on time which was nice. It took him about 20 minutes to find and fix the clog I had. If your looking for a reliable company to fix and unclog a problem you call these guys!!!

Similarly to what another poster said, I was treated absolutely horribly by the receptionist. I am…read morea very kind and respectful individual but she was extremely rude, bit my head off and insulted me mockingly. I just wanted records of the work that had been done to my home! I have never in my life been told no to that by a company. Why would they not be able to provide records? Highly suggest going somewhere else. Something sketchy is going down here.

Jerry was incredible. Answered immediately when I called and I was lucky enough that he was able to…read morecome right over. It was a small issue with the toilet but one I couldn't fix myself. Took him no time at all. Very courteous and just a good guy that got the job done quickly. Will definitely be calling him again if needed.

Rusted out pool pipe needed replacing. Jerry showed up on time the same day and disconnected…read morepiping. He recommended piping be put underground, being late in the day he showed up the next morning to assess the situation and accused the builder of a 6 year old house that the gas line was 'not up to code'. I contacted the builder concerned who reassured me it was with photos and a video. He then reassessed the situation and determined it was ok then said he would be "right back". He never returned that day. It being day 2 with gas for hot water, i contacted another plumber. I texted him and figured he didn't want the work. He called back and said he still wanted to complete the work, but said he had 'emegencies' that day and forgot to contact me. I said that's fine but i need a fixed bid. He said he could provide an estimate but "didn't know what he was going to find" in the ground. Which is not a "fixed" bid. The new plumber showed up the next assessed the situation and determined that digging was not required and gave me a firm cost. They had my gas back on by the afternoon. Meanwhile, I told Jerry i would pay for the work completed as I felt bad. He showed up to my house without notice and demanded payment then as 'he had to be somewhere'. As I was out i told him i could leave him a check when i got back but couldn't magically appear at that moment. I ended paying Jerry for the 'work' he completed. A nice fellow, but not very focused on the customer's situation. He recommended unnecessary work ( a bunch of needless trenching) and needless anxiety (by suggesting my gas line was not up to code and the house may 'blow up'). And i spent $460 on nothing but grief and a 2 day delay. Wouldn't recommend. Find someone else.

Steve's responded quickly to our initial call. Evaluation revealed leaking underground pipe…read more Location of leak was performed by a specialist. Then, Steve's was called, informed of the specialist's marking of the location, and scheduled to return between 0900-1200 their next day for this repair. They arrived after 3 PM, Friday. They were not prepared; did not have the equipment or supplies or enough time to perform the scheduled repair. Needless to say, we did not schedule further work with Steve's.

I am VERY disappointed with their service. My home warranty service sent my work order to them…read moreafter the big freeze we had in February. The when I heard back from them, the best they could do is schedule an appointment a week out. When our appointment date came we waited all morning for them to arrive and got a call that they "were a technician short today and help wouldn't be available until the afternoon." I received a call a about 4:00pm saying that they were busy and needed to reschedule another week and a half out! I ask what was wrong with tomorrow and was told they were "busy." I asked them to reschedule someone else out as our new floors were buckling and delays would only cause further damage. They refused to help.., in fact, the lady I was speaking with hung up on me. I called back and a different lady answered and I told her that that the lady I was speaking with prior to her had hung up on me. She suggested that maybe I had been "a little short with her" to which I explained I was only trying to describe the severity of my problem. This company, from my personal experience, is sadly a total joke and very unprofessional. Thousands of dollars of new flooring going down the drain because they can't schedule their work properly. They were not helpful at all and VERY RUDE! I'm filing a complaint against them with my home warranty company. Mike Elam

I was in need of two people to come help me clean out an old storage barn. Jeff and Mindy were…read moreprofessional, prompt, and reasonably priced. Their work was absolutely phenomenal. I am unable to do much bending or lifting. They did all the hard, dirty work, and even helped me with disposal. At one point, a snake came out of a box (one of the good kind). This did not deter them. They gently prodded him off the area, so they could continue the work. I would absolutely hire them again!

They are até the most profesional, friendly, decent and nice people you can find in the market…read more They are helping us in several projects, always providing good advice and fair price I will not use another handyman service in my life :)