Just wanted to give a huge shoutout to Ron at Aqua Systems! He's seriously the best -- always super…read morefriendly, kind, upbeat, and ready to help. He keeps a great attitude and works hard to get everyone taken care of. He's just one of those genuinely kind, positive people that make your day a little better. Always smiling, always helpful, even when it's 100° out. He makes picking up water jugs feel like catching up with a friend - great person & great service, thank you!

Driving down Everglades in Naples, one of their trucks with the flashers on were passing me and…read moreother vehicles erratically in a school zone during parent pick up. Going 80 in a 45, had to catch up to get a video of how crazy it was. Called and talked to a young lady who said she would transfer me to someone to make a complaint and was hung up on, called again and spoke to a man who could care less . This driver put their life and others in danger, customer service was useless.

Certified Heating and Cooling,Inc. $$$…read moreSERVICE REQUESTED: I have an annual agreement with this office, and it has been a great value. A few weeks ago my upstairs A/C was being examined at the start of its semi-annual checkup. The associate notified me that the air handler in the attic was dropping its insulation from within, and this would create a problem with continuing the standard semi-annual checkup. This necessitated scheduling an associate on a different day to basically rebuild the air handler. Understandably this was a long project through the day but was completed to our satisfaction. QUALITY: The different associates whom we have seen over a long period of time have been exceptionally professional and courteous. VALUE: Everyone decides what they describe as value. For us it's the confidence that our A/C units will work through the summer and winter year after year. Having a service agreement gives us that peace of mind. SUMMARY: These people have demonstrated exceptional courtesy (every phone call is a new pleasant greeting, every time). One has to have trust in the service people with whom they do business. For me, these people are very highly recommended.

Have maintenance contract. They four months overdue. Called but they couldn't provide service from…read moreanother two months. Each time my system is only a year and a half old and each time they serviced the unit they found an amperage issue with different parts with costs exceeded $1,000. Had issue with my unit recently they came out to service but wouldn't vac drain line Wanted to change me $250 for that service. I told them it should be included with my maintenance agreement which they were 4 months behind. Still wouldn't service. I don't recommend this contractor.

Air duct cleaning service. Very responsive to inquiry…read more Professionally, Prompt, Impeccable service, extremely attentive to every detail. Honest, Informative, and knowledgeable. Left our home sparkling clean and smelling so fresh! After having Zsolt work on our system, I Would never think of having anyone else do it. He did an incredible job!

Clean ducts nice work. Fair price. Would recommend Worked clean and effectiveread more

Excellent service, customer oriented disposition, and GREAT PRICE. To wit: I needed a new charger…read morefor my "vintage" Dyson. The proprietor could have tried to (a) sell me a brand new charger or (b) sell me a new vacuum. Instead, he dug up a perfectly good used charger and sold it to me for a small fraction of the price of a new one (and didn't for a second try to hustle me into a new vacuum cleaner). I Recommend this business highly.

I brought my vacuum in to be cleaned and serviced in June. I went in to check in on progress in…read morelate July and it still wasn't done I went in October 17, and it was sitting there with a completed ticket. I never received a call that it was finished. When I took the vacuum it had not been cleaned or serviced. They just kept it there for months and did nothing. DO NOT USE THIS BUSINESS. WASTE OF TIME AND MONEY.

Lukas.c receives a 5* ( 10 ) on time. Knowledgeable and informative about the job he was doing for…read moreus. His people stills top notch. As always a pleasure to have such a great company be apart of our home needs!! Thank you

My AC wasn't cooling properly. A tech came out and told me the TXV needed to be replaced. (Getting…read morea quote was like pulling teeth). I had the part replaced yesterday at a price of $1,355.00. The problem was not fixed. After a second tech was dispatched, and I was told I need a new compressor at the price of $2,313.00 (and that is with the part still under warrant). And they suggest I replace all of my duct work. Why wasn't the compressor identified as an issue BEFORE I replaced the TXV? First and last time I call them. I still don't know who to refer friends and family to, but I sure as hell know who to tell them to avoid.

Great service call from Jessie. Honestly advised that the replacement refrigerator door gasket…read morecould not be used to replace the manufacturer's now damaged part. He said there was no way to install the part because it can only be installed at the factory using foam adhesive pressed in. Otherwise, he cleaned the refrigerator and freezer drains which solved the two problems of excessive moisture and ice accumulation. Only negative is that when I made the appointment, the customer service representative advised buying the gasket from a third party, but then the technician and his supervisor said it could not be installed successfully. They should coordinate with the people making appointments on this issue. Not cheap, but quality work, which is more important.

Hang up on me when I called asking for service. Strange…read morelevel of customer service. Got impression they don't need new customers.

Highly recommend I had an issue with my dishwasher. And I…read morewas not able to address the situation on my own, especially when we have a toddler dishes definitely pile up. I was able to communicate with this company and John reached out to me. Ordered part right away kept me updated throughout the whole process. Came in the same-day and resolved the issue with great professionalism. The value was well worth it did not cost a ton. Five Star service!!!

Alex did great job on my refrigerator in Naples FL he was on time very courteous and very…read moreprofessional, highly recommend him for all my appliance repairs.

I called to get an estimate on a washing machine repair. Tito was very friendly and said he isn't…read moreknowledgeable on Speed Queen washers, but referred me to someone he trusts. They were professional and fair and I am thankful to Tito for passing along his info! If I have any other repair needs in the future, I will be calling Tito!

Service was great!!! Wonderful company, will use again!!! I have recommended Tito to my friends for…read morewhen they have any appliance issues. It's hard to find honest reputable companies that actually care about their customers, Tito Appliance does.