WOW! What a stunning community!…read more The Reserve at Katy is under new management, and the transformation has truly exceeded my expectations. From the moment you walk in, you can see the care and attention that's gone into creating a beautiful, welcoming place to call home. The staff is kind, attentive, and genuinely cares about the residents. Speaking of the residents--they're incredible! Together, they create a warm, friendly atmosphere that makes The Reserve at Katy feel less like a senior living community and more like a family. If you're looking for Assisted Living or Memory Care for a loved one, I highly encourage you to stop by and experience the new Reserve for yourself. You'll quickly see why we're proud to call it Home.

As a former employee I do not recommend this place for your family member. I am only speaking of…read moreovernight care. They do the bare minimum. When someone is changed the diaper/depend is thrown on the floor so whatever is in it has now contaminated the floor. They do not change residents till the morning which means people sit in their urine and feces till 5am at this point the entire bed is soaked and not only is it NOT changed but bed pads are laid over it for the next shift to deal with. This place is INFESTED with roaches. You visit your family after 10pm walk into the room without turning the light on you will see. Even if they did have someone come out and spray I'm afraid this place is way past that point of return. THIS is why I quit because of the roach infestation. This place is beautiful it needs a lot of work employee wise. How can you take care of anyone showing up to work at 6am smelling like a pound of marijuana. Employees need to be drug tested here.

it's a very nice community. My mom loves it there and the staff is like family. Would definitely…read morerecommend

The Asian Roach infestation currently is an issue. Somebody will come out to spray sometime, they…read morewon't be wearing a mask as no policy to keep residents safe is in place. Frontier Management took over in January 2022, now residents are fed sandwiches, and mystery mash. No appetizing meals as before the takeover, no chicken, salmon, beef, no real meat, not even McDonald-like chicken tenders. Sandwich comes with cheap deli meat, no tomato, no lettuce, mayo only. No nutritional food pyramid for seniors is evident. Guests are not allowed to eat in the dining room with their LO. Ex Dir stated she knew the food was bad, and not nutritional, but it was a supply chain issue. She offered no solutions. Hopefully change for the better will occur soon. Am supplementing healthy meals as well as HEB deliveries. No covid testing done on residents after they are quarantined. Very few guidelines via the State of Texas are enforced like those for a nursing home. New management brought in new staff. Sadly it is lacking a healthy actively engaging environment and cleanliness.

The residents are always engaged in activities and stay very active. This is one of my favorite…read morefacilities I have been too and it's always very clean. The ladies at the front desk are so friendly. Live music is brought in. There is a beauty salon and movie theater. The employees go above and beyond taking care of residents here.

What started out as a five star 2 years ago, has now dropped to a -5, as the care is despicable…read more sleeping in urine, rooms not cleaned, garbage on floors with feces pull-up not being cleaned up from room. No leadership as there has been total staffing turnover twice in 2 years so no one is in charge, along with no one knows what to do being shorthanded. We have removed relatives from here to a much better facilities. Be very cautious to this place, family members sleep in soiled sheets, rooms are not kelp clean so much turnover someone new all the time, new manager is like the 5 one in 2 years! If your family members are important to you, find another place! There is one star because there was no minus

My family's experience with Atria Senior Living has been wonderful. The team goes out of their way…read moreto provide a safe and enjoyable living space for my mom. When it came time for my mom to move to an independent living community, Atria Senior Living was the only community that I toured for her. From the moment I walked through the door for my tour, it was clear that Atria was where she needed to be. I looked at other places online but none of them offered everything that Atria offered. I no longer worry about my mom's safety or well-being. From the time she gets up in the morning, the Atria staff is making sure that she is up and moving. She has three delicious meals every day. She goes to group exercise several times a week. There is music, movies, and many social events that she attends. And she has maid service once a week so she doesn't have to worry about her apartment upkeep. She is free to enjoy the fun stuff that is provided by Atria. The biggest change though in her life is that she has so many new friends. Moving to Atria is one of the best decisions we made as a family. No regrets.

Our many thanks for taking such an effort to be sure all residents are warm and well fed during our…read morerecent freeze,We all apprereciate the staff working extra hours during this time of unknown weather. Billy and I are proud to call Atria our new home with such wonderful employees and residents. Warmly, Pat nd Billy Tumlinson

My humans have their parents at this assisted living retirement center. My humans are so pleased…read morewith the facility and staff. Everyone is super kind and compassionate and so kind to my humans parents. They are dog friendly so I get to visit regularly as my humans will allow . If your humans have elderly parents, my humans recommend this facility. It is clean, modern, great food loads of activities and people really care!!!

Toured Sunrise Cinco Ranch recently. Facility was clean, well staffed and residents appeared well…read moretaken care of. Compared to two others i visited I would prefer Sunrise for a family member.

Mom has been at this facility about two months. It is clean and they have a variety of activities…read more My only concern is the rapid turnover of staff. They've had one director who left suddenly right after she was introduced to the families, a couple of business directors, a couple of activities directors, a couple of maintenance people... I do like the current staff and I hope they stay, especially once they fill the Director position.

Hi, My title at Caydance is ( Med Tech )…read more I've been dealing with emotional distress because of the lack of support and encouragement from my management team. I've been discriminated against as well. I speak up when there is a problem to try to work with my management team to find a solution but met with unsupported responses or no response at all. I've been Ignored and treated unfair. I will miss the loving residents and I'm sure they'll miss me as well. I loved working for Caydance Assistant Living. I was treated unfair for way too long. I hope the love I shared with the residents continues. They've been a blessing to me. These are two photos of an employee checklist that I typed up to help employees navigate the work day as caregivers. There was supposed to be a meeting a while back so that the Med Tech could state concerns but it never took place. The supervisor didn't follow through so I created a checklist to help. I was recently rejected, lied to, and not supported by the supervisor on April 15th.

Autumn Grove Cottage's is the Best Facility in Katy, TX. My Dad spent the last year of his life in…read morethe loving care of Stacy Lake & her Staff and I can't Thank them enough. This is a beautiful place very home like with homemade meals, private bedrooms & beautiful garden with round the clock care. I Recommend them with Highest Regards and Thank You So Much for your Loving Care of my beloved Dad (Melvin Marquie)

Out of all the retirement homes I've walked in this one by far has some of the most amazing…read moreemployees. Here you can tell how personal and engaged they are with the elderly and how much they care about what they do. I really can't get over how well the people here are treated compared to other places I've been. It's clean well maintained and everyone I've encountered has a very upbeat positive attitude.

A wonderful community to live in. My mother enjoyed it very much. She made lots of friends. And she…read morewas independent in her own apartment. I can't say enough good things about Oak Park retirement community.

A super place to live, eat & entertainment. A great place to retire & make new friends!read more

The staff is amazing. They treat my father with respect and kindness. They are true partners with…read morethe family in the care of a loved one. Truly impressed with quality of care!

Autumn Leaves is a company with issues in paying their vendors/contractors. As a general…read morecontractor I was brought in to help them with issues they had with several facilities. One of the issues they had was with their air conditioning systems and fresh air units not working properly or at all. This issue causes unfavorable health issues. The lack of fresh air and climate control allows for unhealthy temperature conditions and the buildup of mold. We in good faith resolved their issues and prevented the State of Texas to issue fines and closure of facilities. Escamilla Company has yet to receive payment for rendered services that were provided back in the months of August 2018 through October 2018.