I highly recommend this company if you want honest professional and courteous service. Didn't try…read moreto get me too get stuff I didn't need. Show me the problem and explained it where I could understand it. They're going to be in my go-to from now on for any kind of problems with my heating and cooling system.

A/C unit not working in July and it was hot! I contacted Apex and they were here that morning,…read morediagnosed the problem and had my air working before lunch. It was a reasonable price. Nathan was very courteous and fixed my problem. If you are in need of a/c or heating repair give him a call.

Each year we call McCormack Heating & Cooling to service the gas packs. My family has known Bobby…read moreMcCormack since the early 1970's. He runs an honest good business and doesn't take advantage of his customers. This year when the units were being serviced, the heat wouldn't come on. It turns out that a power distribution box associated with the generator was broken. The heating technician was able to bypass the box to make sure the heat was working. Bobby McCormack has helped my family and several friends of mine. Once he replaced the air conditioner for a co-worker. Six months after he installed her AC, he sent her a rebate check from the manufacturer for $500. He could have kept the money for his business but he didn't. He's an honest good man. I highly recommend Bobby McCormack with McCormack Heating & Cooling.

Had a unit put in earlier this year and meant to post sooner. Super pleased with everything they…read moredid. Explained anything that I needed to know. Recommend highly to everyone! And couldnt beat their price!

Technician was high pressure sales person. Said the system was 10 years old and needed to be…read morereplaced. I showed him the system was 8 years old, no replacement needed. Technician did most of the work but failed to return to complete the job, although I was billed for the entire job and my credit card charged. I requested a refund for the amount of work charged to my credit card that wasn't completed. They did refund the amount of $526. They said I was eligible for a free electrical inspection, and would to schedule it. Months later no one called. You might want to be careful when using this company,

It hit 85 in my house today on a 6 year old unit from Conditioned air. Let that sink in before you…read morecall them. TLDR: Most expensive in the area for no benefit or gain over other companies. In fact, design of our system was extremely poor, we've had multiple mechanical issues, and overall the experience has been not the best compared to other companies. Please get multiple quotes, you will thank yourself We have an upstairs and downstairs unit from them installed in 2020. The primary issue relates to a pump-drain system installed by them. Our previous upstairs unit relied on gravity to drain condensation. After we got into the install of the new unit, I was then informed that the new unit would not fit in the attic and would have to be placed somewhere else. After their horrible plan to place it basically out in the open of the second story, I proposed a solution where it could be out in a newly constructed closet. No big deal except a few days later I noticed them installing some stuff next to it so I asked what it was. They explained that it was a pump for the condensation line. I expressed STRONG concern to deviating from a gravity fed condensation line. They swore up and down that multiple customers had them without issue. I foolishly trusted the name. Boy was I wrong. For the first several years, I suffered through that pump. At first, it was just crazy loud. When it came on, it almost covered the TV. So they built a box. Then it got worse. It has a fail safe trigger system that shuts the unit down if it isn't pumping right or the trigger flips. I spent COUNTLESS nights hot and sucking water out of that stupid thing to limp the unit along until a tech could come out. After a few years and many complaints, a tech finally acknowledged that many many customers were having the same issue and they had decided to try to install a better plumbing piece for most of them. So I was being lied to previously apparently. They scheduled me for the new plumbing install for the pump and it did a LOT better until writing this review. I just got my wife home from the hospital to a hot house. And you guessed it, condensation pump lines are full... I will most likely have these issues for the life of the unit

This company is top notch. after giving me a quote, Shawn was able to warranty it on the parts…read more they just saved me a pile of money!

There is nobody in the HVAC more straightforward or honest than Shawn Gatlin. I found out about his…read morecompany through my neighborhood Facebook group, and he has the whole neighborhood on lockdown because of his amazing service and fair prices. Gatlin's Heating and Cooling is also my go-to HVAC company any time one of my clients' heating or air conditioning go out. They show up on time, give a fair diagnosis, and repair or replace the unit at a fair price. I also use them for my personal needs. A month or so ago they prevented my clients from paying to replace a whole HVAC system due to a coil with a leak while another company (that my clients found on their own...) told them it would take a month to find the leak, and that they needed to have the whole system replaced. Gatlin's Heating and Cooling has helped my clients in Athens, Madison, and Huntsville. I highly recommend them based on quite a few experiences, and would give them more stars if I could.

lied to me and charged me for two inspections yet never inspected them. they were supposed to…read morerefund but never did. don't trust

worst experience i have had with an hvac company. I hired to inspect and they walk in and dont…read moreactually look inside the units or verify component are within limits. they missed a lot and I paid the price. rushed and lazy

I was needing a waterline replacement from the entrance inside the crawl space to the street…read more It required digging a line in the ground to the street.. very involved! Employees, Ebuka and Zach were skilled at the procedure and worked for several hours to complete the job. There was minimal damage to the lawn. They also replaced a leaking outside faucet. Additionally, an inside water turnoff valve was put in my hall closet, I was very appreciative of their knowledge, professionalism, and work ethic. I would absolutely recommend this company for any plumbing and heating needs.

Horrible 2 weeks to replace water heater. They cut internet line hired shady extras paid out of…read morepocket plus bill of 3k

Great service, fast response, professional, and honest. Took time to inspect our unit and made…read morerecommendations.

One way heating and cooling showed up quickly and began work. They were very knowledgeable and were…read moregreat at explaining the problems. The Ac unit was fixed in a timely manner and is working again. Great work by an honest company.

Glenn is a great HVAC tech. He's quick, and gives you a very clear diagnosis to your HVAC issues…read more We were given a couple options that were very affordable. We highly recommend Excalibur.

I contacted Excalibur Heating and Air about noon today after difficulty getting service for 5 days…read morefrom a prior vendor. Glen told me he would be out before evening but arrived by 3:00. He worked diligently to reconfigure poorly placed traps/pipes that was causing an air lock and inability to drain condensation which led to a malfunctioning system. I highly recommend Excalibur Heating and Air. This will definitely be my choice for HVAC services in the future. Excaibur Heating and Air. 256 975-0004 Joan Walls