AMAZING CUSTOMER SERVICE! I had a couple leaks in my unit and sadly had to replace the entire…read morething. After getting several quotes I had a friend recommend Always Comfortable and was so glad they did. Tristen answered the phone immediately. We set a time for them to come look at my unit and he and his dad Spud were there on time (a nice change from the usual repair people). They assessed the problem and got back to me pretty quickly with the cost of replacing my AC/heat pump which was more then fair and much better then the other quotes I had received. They were back out a couple days later and replaced my unit, thermostat, cleaned my dryer vents, and many other things going above and beyond. They were great at communicating with me during every step. I would HIGHLY recommend these men Tristen and Spud with ALWAYS COMFORTABLE HEATING AND COOLING IN HAZEL GREEN! Thanks guys! You were life savers!

So we had a heat pump not working in a rental house. After calling our normal HVAC guys only to…read morefind out they would be there at the end of the week we said, "no thanks". On Saturday evening, we called Always Comfortable Heating and Cooling, left a message and he called back within minutes. I explained the issue with the unit and he promised to be there first thing on Monday. He arrived early, determined the problem and drove into Huntsville to pick up the part. By 2:00, he had replaced the motor, tested the system and was onto the next house. Needless to say, he will be the one we call for maintenance and repairs. Highly recommend this company!

Lynden responded immediately and was on site the next day. He sent multiple videos to me as I am…read moreout of state and communicated consistently through out the repair.

Great service and very honest. Provide clarification on everything he was doing and very prompt…read more Highly recommended!!

I couldn't be more pleased with my Generac generator installation…read more The crew's workmanship was top-notch -- every detail was handled with care, and the setup looks clean and professional. They took the time to walk me through the generator's operation step-by-step, making sure I felt confident using it. From start to finish, their professionalism, courtesy, and attention to detail made the entire process smooth and stress-free. Highly recommend!

INCREDIBLY DISSAPOINTED! BE WARNED!…read more We scheduled a service call for March 24th, 2026 and were told that the technician would be there in the afternoon and would call on his way. We took off work and waited. Text messages came assuring us they were on their way several times, only to get a voicemail later that they should have scheduled it early in the morning since there were 3 air conditioners and wouldn't make it. I called back, rescheduled for today April 14th. I received a text message this morning letting me know I was on the schedule and that they would be in contact with us when the tech was on his way. By 11:00am I had heard nothing. I contacted them (all done through AI mind you) and they said they heard my concern and someone would be coming out still today. At 3:00pm I contacted them again and they said now, the gentleman that was scheduled to come out here was stuck and couldn't come out until tomorrow...So do you think they were actually going to come out tomorrow? The answer is no. I live in a rural town which they CLAIM to service but its only if you are convenient. Poor planning, poor scheduling, they will drop you for their higher paying jobs. They don't care to lose your service because they can't keep up with it anyways. Take my advice and call someone else. Insincere. Diengenous. Should probably higher some real people. Now certainly wouldn't trust them to do a good job and not rush to something else.

As a Plus Lee member, I have had six scheduled visits from the company to my house so far. They…read moreare efficient, upfront about the pricing and do a very good job. The experience that they offer makes me feel like no issue I am experiencing is too big for them to fix or show me how to fix. I am very glad that I called these guys the first day I had a problem (of my own doing).

I called and scheduled an appointment. The day/time came and no one showed. I called and was…read moreoffered another appointment almost a week out. I declined

We had relocated from another state. When the washer was unpacked and connected, the soap dispenser…read moredrawer would not open. I called A & A, and was given an appointment range between 7 and 12 the next day. Some would say that is a big range, but consider that this is a 1-person small business. Each appointment could take from a few minutes to a long time to troubleshoot. There would be no way to lock in a short span for arrival time. Turns out she called me around 8 in the morning and said she was on her way and would see me in about 45 minutes. She arrived as promised. Curious, I asked how many service calls she made each day. She responded she had 9 that day. Point made. Within 15 minutes, the top was off the washer and she found that the soap cup had jammed the drawer, probably due to abusive handling during the move. The washer was put back together and the drawer worked perfectly. I mentioned that the mover didn't seem to do a very good job installing the dryer vent hose. She checked and found the hose was compressed in a sharp bend. She mad some position adjustments and made the hose is right. I was exceedingly happy about this because improper dryer venting can cause wear and tear and other safety-related problems. She noted physical damage on the invoice for purposes of our claim to the movers - the washer/dryer were about 3 months old. The charge for the visit was very reasonable. The relief to our angst was huge! Would we be return customers? You bet! Can we recommend A & A? Absolutely.

Appliance Repair Quality of service 9…read moreReasonable prices Friendly and responds within reasonable time!

A/C unit not working in July and it was hot! I contacted Apex and they were here that morning,…read morediagnosed the problem and had my air working before lunch. It was a reasonable price. Nathan was very courteous and fixed my problem. If you are in need of a/c or heating repair give him a call.

Great customer service and affordable. Was very prompt on…read moretime and the services that was needed. I will definitely use them again.

Called Casey Beyer on a Sunday to come over to give us a quote on a busted blower fan on the a/c…read moreunit. He arrived within an hour, reviewed the situation, said he'd call Monday morning with a price. Sure enough, Monday morning he called with a very reasonable estimate, we ok'd, he purchased the blower and had it up here and installed by 1:30pm. He did what he said he would do, at the price quoted, made sure the a/c was working properly. Very happy, will use him again. His labor and parts rate were $600 LESS than a larger competitor that we'd called first. It pays to shop around folks....