This is my first time at this hospital. It has very nice landscaping, but really could use more…read moreparking. I had a procedure here today. The inside of the hospital is very nice with plenty of seating. It is very clear when you go to register when you come in. I got there at 7:45 for a 9:45 procedure but, that was not the case. I was not prepped in time and my doctor went to his next patient and then came back to me. Mine was 30 minutes later. But I do want to shout out to Lacey, Tony and Danile. These guys were awesome and made the extra time more tolerable. The procedure was quick and uneventful with prognosis all good.

I recently had a stroke. Admitted to stepdown care for testing and monitoring. Scary situation, but…read moremade much less scary by professional and compassionate care of nursing staff in stepdown care. I was treated with respect. My concerns were addressed quickly. I could not have asked for better care by every person entering my room. Not in a hurry to return, but if I had to I would not worry about how I would be treated. Bless you all.

The caregivers and staff are friendly, knowledgeable and very helpful. Every procedure and visit…read morehas been performed perfectly and all my expectations met or exceeded. The facility is is very diverse in the type of care it provides and each one has been completed professionally and up to the standards expected from a healthcare provider.

My experience began at Stonecrest this time at 8:30am on 5-16,2026. I received a phone call from my…read moredoctor about 7am saying I needed to go to the ER right then due to some abnormal lab results he was notified about. As soon as I got to the ER they took me to a room and the sweetest nurse, name Caroline, took control of my care and assured me I would be OK. Caroline was very gentle when she started my IV and she let me know everything about my care before she did anything. She was very patient with me especially and my family and answered all our questions about what was going on with me and what to expect. Hopefully this would explain some bad health issues I had been experiencing. Ip stay in the ER till about 3pm and everyone I came in contact with couldn't have been nicer. I felt very safe and well taken care of. I must admit I NEVER imagined that this would lead to being admitted to the hospital but it did. I just want everyone to know how much I appreciate everything Nurse Caroline did for me and my family while under her care. FOR SURE

I don't know what's going on Every time I call, young kids…read moreDO NO have ANY idea what is going on. They won't tell me about my husband's condition and they won't tell me what has been happening. I to have pulled information out like I pulling her teeth out. they say ah ah ah ah. Sounds like they don't know what they're talking about. Kind of like they're keeping a secret. Especially the young staffs, when I'm trying to talk to them, I hear rattling noise like somebody's shuffling papers. Just recently, a young nurse stopped talking while I was on the phone and left deadness. NO Manners and professionalism. Like the saying goes. Left hand doesn't know what the right hands doing. THERE'RE NO COMMUNICATION!!

Some great experiences but they were far outweighed by the bad. 2 good doctors outweighed by many…read moremore who only concerns were billing for services not provided. Great nurses were clouded by many who did not care, all punctuated by a fat cat CEO interfering in the ER when I left this place for rehab.

Avoid this hospital and go Nashville. Pretty bricks and mortar, nothing more. Medical…read morestaff--especially night shift--are slow, aloof and uncaring. Housekeeping is nonexistent. With ailing parents needing hospitalization, I've seen the aforementioned over and over. If you have to use MTMC for care, make sure that family or a loved one is around and someone stays over. Otherwise all bets are off, including proper medication administration. Go to Nashville if at all possible.

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.paid 5000 dollars for knee stuff ....did very little good..... they don't returned you money when…read moreit does not work....get a real knee replacement it works ...... I had 2 knee replacement.....no pain now...walking great....go to TOA.....and enjoy life again . Wish I had done sooner....

Came to Magnolia Medical to check out their options for surgery free knee therapy. Everyone was…read morevery nice and helpful and they had a number of good recommendations, but I think they are a tad overpriced for the temporary relief they are offering (just my personal opinion), I'm sure that it's worth it for many, just not me...yet

There's not a 0 but my mother after staying for a few weeks almost died bc no one was competent…read moreenough to realize signs of sepsis. She was a paraplegic after MVA and the first day there, the staff attempted to stand her up and fell. I, myself, am medical and attempted to discuss my concerns with the doctors but no one was interested or cared one and she almost passed before we could get her transferred. Please do some research before considering your loved one.

Inpatient Depression episode. ******Do not go to Trust…read morePoint**** This place needs to have license removed. The staff is horrible. There was 1 or 2 that did not treat people with total disrespect. The folks that ran the day to day should be fired and reported. I was physically abused, verbally abused. The did not know what hippa laws are for. They totally disregarded my right to privacy . The all night crew, were nothing but mean. So much was done and said and I cannot communicate the physical pain as well as verbal. The day that I was discharged I told the social worker about the terrible way I was treated. All I know the group were from another country, they twisted my arm, I observed one of the gang taking a recording of me on there cell phone. I had/have several bones broken in my foot. I was given a wheel chair and told by my Vanderbuilt Doctor to not put any weight on my foot. I was moved to a much smaller unit. This where I met the Nigerian Night Crew. They snatched my wheel chair from me and took it away. They were laughing and told me my foot was not hurt. I was threatened if I contacted the police, I would be sorry. This is just the tip of the iceberg . I did file a police report in Murfreesboro. I am sure it was never addressed. I was worse when I left than I was when I was admitted. ******************************* Please do not go there! It was nasty. Too much to tell like this, I hope this saves someone from going there. If you want to compare notes, please feel free to contact me via email: luvgill@me.com. I was told by the patient advocate that she would file a complaint with the state. I called back the day after discharged. The person I spoke to was rude and just mean. She advised me to never call back again.

The primary care physician that I had used for the last 30 years recently closed his practice. My…read moredaughter suggested Dr. Zane Cooke, MMC. I am so glad she did. My first visit was with his PA, Cassidy Crawford, and she was fantastic. I saw Dr. Zane Cooke for the first time yesterday and was completely impressed. Dr. Cooke spoke with me about my lab results in a sincere, unhurried manner. We discussed my medical history, and he genuinely seemed to care. Dr. Cooke is a credit to his profession. I also want to mention his nurse (I feel bad that I do not recall her name). She was professional, nice, and efficient. So glad my daughter suggested him.

I would recommend everyone stay away from MMC…read more I've been battling with both their billing department and my doctor's office over a bill for nearly five years after a procedure. They are now trying to charge me $300, even though I never received a bill during that time--either through the patient portal or by mail. I don't understand how a patient can be billed five years later with no prior notice. I asked if they would waive the balance since it was never communicated to me, especially considering that I have always paid every other bill I received. Every other balance has been paid timely. They refused. To make matters worse, my doctor's office is now refusing to see me until the balance is paid. As a result, I can't get a medication refill or a procedure that I need. I've spoken with both the billing department and my doctor's office multiple times, but instead of helping resolve the issue, each department just passes me to someone else. No one takes ownership, and nothing gets resolved. I'm exhausted from being given the runaround. Based on my experience, MMC's billing practices and lack of communication have been extremely disappointing, and I cannot recommend them.

I paid my bill with a credit card the day of service 6 months ago. I have continued to be billed…read morefor the same bill. I have sent in proof of payment, but now they have turned me into collections. I can't get anyone on the phone locally. I don't know what else to do.

I think the people here are great! My one major issue is…read morethat you can never get ahold of a human being when you call the phone number listed. Good luck trying to call them back when they leave you a voicemail regarding a recent blood test you had done. You'll make 4-5 calls and get nowhere. Ascension can do better- this is awful you can't even reach the front desk here