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Alvaro Testa - MD - Arizona Advanced Surgery

1.0 (2 reviews)

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Arizona Advanced Surgery - View from pre-op.

Arizona Advanced Surgery

3.7(44 reviews)
0.0 mi

The plastic surgeon coordinator / scheduler is extremely rude and condescending! Today, at 3:30, I…read morecalled in asking to speak with a certain person (after leaving a voicemail twice in three days). The coordinator proceeded to tell me I was calling the wrong area and that every time I leave a message she has to forward my call (huffing and puffing). I proceeded to TRY and ask her what number I should be dialing on the IVR - before I could, instead, she just ignored me and transferred my call. I was unsuccessful in reaching my person I needed, so I called her back to let her know that if she tells patients they are directing their calls to the wrong, area she should also provide them with a solution ex: tell them where to dial and that she was extremely rude. She then said, "your agent is ready do you want me to transfer you now?" I said "I'd like you to not be rude and then transfer me nicely!" She then said "oh, sweetie, I hope you have an amazing day!" In a condescending tone, transferred me with no apology, and my agent I needed was not available. "Great staff?" Not the plastic surgeon coordinator!

I had an umbilical hernia mesh procedure done here at the recommendation of my primary doctor. At…read morefirst I was very impressed with their communication prior to the appointment. I filled out the pre surgery paperwork, noting that I was allergic to OxyContin, Percocet and any other opioid. Not because I have an addiction issue, but because I am actually allergic to them. Like deathly allergic. I am also allergic to penicillin. I appreciate that they were also very transparent about the co-pay costs ahead of time. When I got there first thing in the morning the they quickly ran through the paperwork with me and I advised them that they didn't have my allergies listed. They corrected that and gave me a wristband noting them. A very nice girl then whisked me back to pre-op noting my wrist band and asking me to verify what my allergies were. When she put me on a gurney and gave me a warm blanket I noticed it had some gummy residue substance on it which caused me to raise my eyebrows. After that the anesthesiologist came in and gave me a rundown on what he was going to do which was reassuring. Then I met Dr Damore who barely looked at me while he gave me a rundown on what he was going to do during the procedure, and then in front of the nurse told me that he would make sure to prescribe me a minor opioid (I forget the specific brand) afterward to help with the pain. I told him that was a hard negative, holding up my wristband and saying I had already advised them at least twice that I couldn't take them. He finally looked up at me and said "Oh, well then alternate ibuprofen and acetaminophen every few hours for it." At that point I almost walked out but I was there so I said screw it, let's do this. The surgery went well. The day after my surgery I got a call from my pharmacy advising me that my (I'm deathly allergic to it) pain medication was all ready to be picked up. To say this troubles me is an understatement.

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DrSkin Med Spa - Joy Chapman, Co-Founder

DrSkin Med Spa

5.0(5 reviews)
6.2 mi
•$

If you want the best version of you, they will help you get there! From all the services they…read moreoffer to Dr. Jaiswal the cosmetic surgeon, their caring thoughtful attitude comes through. They are always researching the latest breakthroughs and looking for the best way to solve your problems. Dr. J did a spectacular job on my eyes. I was very afraid, but it was so easy. I would highly recommend them to anyone!

I can't say enough about my recent experience at Dr.Skin MedSpa! I flew in from Ca to meet with Dr…read more Placella, and it was absolutely worth every Penny! The staff is friendly and welcoming and my results are amazing. I was apprehensive about getting fillers again after a painful experience in the past, but Dr. Placella was incredibly reassuring and gentle. She took the time to thoroughly explain all my options and made sure she understood the results I was hoping for. What truly sets Dr. Placella apart was her attention to detail and artistry. She has a gentle hand, and I can confidently say this was a completely different experience--Thank you, Dr. Placella for bringing back my youthful look. I will be back for more treatments.

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Tessler Plastic Surgery - Oren Tessler, MD

Tessler Plastic Surgery - Oren Tessler, MD

2.0(3 reviews)
0.5 mi

Run. Do not go here. Absolutely, do not get ultraclear if you are not fitz 1-2. This place is a…read morescam. I see their ads on 3tv and fox 10. These people are full of it. Zero result. Not one call back, only "someone" will call you back. $3000 gone. Remember, you have 90 days to appeal with Visa, so they conveniently change your appointment. They changed mine 3 times. Now they're saying that it takes one year. Really? After plenty of time has past and all recourse is gone...

Dr Tessler is an interesting doctor. He is very caring and up-beat. Given that a lot of his…read morepractice involves cancer survivors, this is huge. Cancer beats-up the body and the psyche. His positive manner and enthusiasm helps the patients feel better about things. Since the surgery, every doctor and therapist who has looked at the work has commented "that was a good job". It can never replace what was lost, but it's reassuring to know the work was first-rate. Most communication goes through Becca. She can be difficult to get ahold of because she deals with a lot of stuff. They added another person (Shauna), which seems to have helped. They coordinate everything. It is also worth noting that if you have the choice, have Becca or Shauna remove drains and stitches. They seem to have a softer touch for some reason (perhaps because they do it more frequently than Dr Tessler?). I believe they have added another person since last we visited. His office is expanding. The recovery period is long. He said we would hate him for about a year, and then we would love him. There is still some pain. Nerves seem to be coming back to life, which can cause random shooting pains. It's good the nerves are starting to fire again, but the pain isn't fun. We have seen him several times now; follow-ups during the healing process. He continues to be upbeat. In retrospect, we might not have done the reconstruction knowing what we know now. The result was good, but he was right that there would be various levels of random pain for a year. Be aware. I'm submitting this review about two years after the procedure so that I could encapsulate the entire procedure and recovery period. Yelp will date this today, but this whole process started two years ago. We've probably seen him for the final time a few months ago since the healing went well and there's nothing more that needs to be done.

Alvaro Testa - MD - Arizona Advanced Surgery - plasticsurgeons - Updated May 2026

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