Had to have my septic checked. Our home took on water from the flood rain. Although we are on a…read morehill. The water runs off right towards our septic. I had another company come out. I was told I had damage and needed repair. After weeks of waiting on a response. I decided to reach out elsewhere. I contacted A1 septic after reading the good reviews. I called and I'm so thankful that the person I spoke to referred me over to a company that could help me. Block creek came yesterday and serviced our septic. Customer service is certainly a priority for A1 septic! Thank you A1 septic for your great customer service and I'll definitely be contacting y'all for any services we need in the future!

They were prompt, professional and pleasant to do business with…read more Clint pumped out and cleaned up our septic tanks faster than I could believe it. He knows his business and gets the job done. I highly recommend them.

Way too expensive to pump my septic tank. Charge me way more than they told me based on my septic…read moresize. They said my septic must've been over the capacity of. I went into the office to talk to them about it and see if they could do anything to make it right and they did not care and charge me what they wanted.

Very Expensive and Damaged Lawn. Charged $1,250.00 to pump 1,400 gallons. Their truck only holds…read more1,000 gallons, so they had to make 2 trips to empty our tanks. Their truck leaked oil all over our lawn and the heat from their engine burned our lawn. According to the City of Kerrville fee schedule, the rate for dumping septic waste for residents in Kerr County is $0.09 per gallon. Therefore, their cost for dumping my 1,400 gallons was $126.00. Needless to say, we will not be using them in the future.

Do not use them! They don't stand behind their work and WHEN their work goes bad they will tell you…read moreto go somewhere else. I have been a customer with a maintenance contract with them for 5 years. 7 months ago they came out and i had them replace all the wiring from the house to the septic tank that had been there for as long as i have lived in this house which is 6 years. Well now the the wires are smoking and failing. I called them and they said they would have someone call me on Monday. On Thursday I remembered that they never called me so called twice with no response. On Friday after two calls I finally had got a call back. The owner laughed at me at talked to me like I'm an idiot and stated that "Its not uncommon for this wiring to go bad every 6 months. THE PREVIOUS WIRING HAD BEEN THERE FOR AT LEAST 6 YEARS!!!!! They told me to find someone else to come out and fix it. UPDATE: After having a reputable company come out he discovered that the idiotic technician from environmental systems installed the wires backwards resulting in them shorting. Freaking morons. Way to stand behind your work.

Awful business. First off they NEVER answer their phone, ever. Second they don't stand behind their…read morework. We had them replace wiring for our septic system recently. Then the wiring started smoking, so we called them to come out. The manager responded "we don't need your business to make money" when we asked him to come look at the crappy job. They said they were booked out over a month and refused to come out. We also have an annual service contract with them mind you! Are you kidding? He claimed the systems go out every 6 months! 6 months?!! Really?? How many of you replace your wiring every 6 months?? Really? We called Buddy's and they will be here tomorrow. Don't use these jerks . Find anyone else.

My husband called on a Friday to let them know we needed service on our sepic . They had told us…read morethey would be there the next day . My husband and I waiting til two in the afternoon and my husband called back and said we called yesterday and we were wanted to know when you would be by today . He got our information again said he must have left it in the other truck not even acknowledgingly that we ever called it was the same guy that we had talked to the owner. He replied I'll be there in a little bit and 2 hours went by And then I called. I called again and told the guy that my husband had called on Friday evening and then we called again at 2 o'clock and then I'm calling now and was wondering when he would be by and I asked him what a little bit meant to helm 2 hours 3 hours 4 hours he never said he was sorry he said I was I am a busy man I was grinding meat. I replied by you don't treat your customers that way that's badd customer service and he acted like he was getting in the truck as we were speaking and I told him not to even bother coming that we won't be using him but I would be writing a review I would give him 0 stars for effort.

From the owner: Bennett Jordan Septic is a family-owned septic service company based in Ingram, Texas, serving the…read moreHill Country and surrounding communities for over 40 years. We provide reliable, professional septic system services including routine maintenance, inspections, repairs, drain field service, and new system installations. With decades of local experience, our trained technicians combine time-tested workmanship with up-to-date practices to keep residential and commercial systems operating safely and efficiently. We prioritize responsive service, clear estimates, and honest recommendations to protect your property and the environment. For dependable septic care backed by generations of experience, trust Bennett Jordan Septic Co.

Fast a great customer service. You can't beat working with Linda! We have used her on multiple…read moreoccasions and every experience has been amazing.

Linda is AMAZING!! She came out and inspected our Septic Tank. She is a Veteran and A locally owned…read morebusiness. She gave us advice on what we need to be using in our toliets and to be sure to call her before we have any back up issues. She just purchased porta potties. Good to know for the future.