customer service is very personable and knowledgeable and there merchandise selection is great.I…read morerecently had a pistol cerekoted in wyoming colors,I was very impressed with michaels attention to detail. It looks great!

great customer service! they taught us a lot really helped out! even stayed open longer for us…read more10/10 recommend the gun range !

Great customer service. Small but nice selection of hiking shoes. Nice store overall.read more

I needed some shoes and this place was recommended by a different store that didn't have the…read moreselection I was looking for. Luckily, for me, I didn't have to shop any more after this because JD High Country Outfitters had a large selection of women's shoes and I found two pairs I actually liked a lot. I thought the pricing was fair for the area and the high end nature of the shoes. I bought a pair of Sorrel waterproof sneakers for $120. They were marked up about $35 more than Sorrel's website which is about normal for retailers like this. The only real problem I had was with the service here. I tried my best to not get mad but I was fuming by the end of this experience. I'll try to give them some grace and say that maybe I wasn't forward enough in pushing other people out of the way to get them to bring me shoes from downstairs but a place with great customer service wouldn't need that. I also can say well, they were young men, who didn't seem to care about their jobs but again, why work here if you don't want to help people.

Great customer service! Workers were super helpful and polite. This is our first time fly fishing…read moreand we knew very little. He walked us around the shore and made several recommendations. Thank you!

VERY POSITIVE EXPERIENCE!!!…read more Although Orvis is a corporate entity, they seem to excel at attracting local talent with superior customer service skills. This is certainly the case with Andrea. She took the time to do a knowledge transfer regarding the nearby waters and walked me through selecting flies whilst patiently answering my questions regarding techniques. An unfortunate event abruptly ended my trip and I left Wyoming having never wetted the line. Andrea's professionalism was a bright spot in my visit and I'll be sure to return to this Orvis when I get back to Jackson.

Great service and selection of guns and fishing equipment. They have the most knowledgeable staff…read morein the business!

My husband bought some $250 hiking boots here for work in 2018. After 3-4 months, the seams started…read moreripping out. My husband never actually used them for hiking and wore them for work as a delivery driver, where a lot of time was simply spent driving. We brought them in 9 or so months after getting them and after only using them moderately to see if we could warranty them. We figured that since it was a Cabela's brand product it would be covered under the guaranteed "lifetime warranty". We had the original box, packing materials, and the receipt. We were told by the staff that these boots didn't qualify because they were "worn" and that means we got "our money's worth" out of them. How else is someone going to know whether or not a product is going to last without using them? You can buy $250 boots at Cal Ranch or elsewhere that will last several years. A $25 pair of Walmart hiking boots will last the same amount of time, if not longer than their "premium" boots. These boots clearly aren't meant to last. If the "lifetime" of their boots is 5 months, I'm truly not impressed with their products, guarantees, or service. I make an effort to review fairly, and I would have given this store a higher rating if this was the only incident that left me feeling irritated when shopping here.

1st visit to Pinedale. My brother had been there 30 years ago for a climb and still remembered the…read moreservice. My husband decided he'd benefit from a hiker hoodie (mosquitos) and we found the perfect thing. Loved the help he got so I asked about new hiking shoes. Got expert assistance and advice (he asked good questions) and pulled some Topos that were PERFECT! Far better help than I ever got at REI at home.

Good service, helpful employees, has a lot of outdoor gear. We found what we needed! Prices…read morecomparable to REI.

Came here for a very specific item that I saw on clearance on the website. I drove to this location…read morebecause it said the item was still in stock here. I wanted to see it physically before purchasing so instead of making the order online, I drove here to check it out first. This is a nice store. It'sneat and well organized and there are a lot of employees working. I spoke with four different employees but unfortunately they were unable to find the item even though I showed them that it was listed as in stock in the store. They explained that sometimes the inventories are not correct and did seem to make a good effort to locate the item for me. I'm disappointed that I couldn't find the item that I wanted, but this store is nice and I would definitely come back here. The employees are some of the most friendly and helpful I've encountered recently.

ZERO STARS - Terrible, time consuming and difficult experience…read more Spoke with 3 different agents. I purchased a camp chef table and when I finally got to go camping to use it there were no legs and no windscreen. This was a birthday present I never got to use until last weekend so it was never opened. My fault. However, I'm told that there is nothing they can do. It's been more than 30 days. No swapping it out. No replacing of the missing legs and windscreen, nothing. I essentially paid full price and got 1/3 the item. Totally useless! I WILL NEVER SHOP AT A SPORTSMAN'S WAREHOUSE AGAIN. I will also add that this is not the first issue I have had with ordering something online and not getting what I paid for with them. NEVER AGAIN!

My husband and I did a full day fly fishing tour with Gene as our guide. Firstly, I'd like to say…read moreRhett, the owner, was very easy and quick to communicate with the whole time. Our day with Gene down the snake river was great. He explained the basics, and answered any questions we had/helped whenever we looked like we needed it. I ended up catching one fish and my husband caught 4, and this was our first time ever. I liked that we floated down the river but were also able to get out and walk in the shallow areas. We also got so lucky, a moose just happened to walk out of the bushes as we were standing there, practicing casting lines. It was a moment I'll always remember! Beautiful day, great guide, and I would highly recommend the full day over the half day.

Fantastic experience, I reached out literally last minute and they found a guide for my husband (on…read moreLabor Day weekend!). He fished the Salt River, caught several cutthroat and good sized white fish. The guide, Zack, was great as well. Highly recommend!

One of the few AMERICAN family arms manufacturers... custom handguns for the discerning gun…read moreenthusiast

I wrote a review a month ago regarding an experience with Freedom Arms. I am happy to report that…read morethe President of the company got involved after a letter was written and they have agreed to refund the full cost of the scope. We all make mistakes! How we recover is what matters. This was the right thing to do in this situation and I appreciate that they stepped up. Thank you for restoring my faith!