Quarterly service done by Austen who is always knowledgeable, friendly and professionalread more

I'm saddened to write this review, but here we are. When we first signed up with Kingsfish pest,…read morethe deciding factor for choosing them over Turner Pest control was that (we were told) they would come spray as many times as we requested, in between regular quarterly services, as well as change out the glue traps for us when they were on the premises. And so they did for the duration of our contract. We had zero complaints until our technician was recently promoted and we were assigned someone else. This new tech would come spray our house, not change out the traps, and leave before even knocking on our front door. After a couple of times of this, I called in and requested that someone speak with our tech and ask him to knock on the door so we knew he was there, as well as have him change out the glue traps. The third time he came, he still didn't let us know he was there or change out the glue traps. I called the owner again and requested a new tech. I explained the situation and verbatim said, "To be honest, changing the glue traps really freaks us out. It would be great if we could get a tech to do it while he's here." The owner completely understood and said he would assign us one of his best techs. Fast forward to today, I had previously called in for an in-between service spray because we found a live scorpion in our living room (my husband almost stepped on it barefoot). On the phone I mentioned there was also a scarlett kingsnake that was on our glue trap in the garage, so if he could also change that out when he arrived, I'd appreciate it. When the tech arrived, he said he wanted to speak with me. He explained (in a manner less than cordial) that I had been calling in more than a usual customer would; that techs didn't usually make trips out just to change glue traps. I reminded him that we had actually found a scorpion inside and that I didn't just call for the glue trap but for him to spray. He said that it was normal to see bugs inside the house and that if he continued to spray as often as he was currently spraying our exterior, that he would kill the plants. He also reiterated that he wan't responsible for changing out the glue traps- that he could give me glue traps and I could change them on my own. I told him I understood and that he was free to leave without spraying or changing the traps. I also mentioned that this conversation could have just been a phone call instead of him driving out and me re-arranging my schedule to meet him for nothing. While I understand what the tech was trying to explain, the whole purpose of us paying for their services is to not see bugs in the house. I do feel like I was promised one thing on the phone and got something entirely different. I miss our old tech. Guess I'll give Turner a try.

July 1, 2026 Jordon from Knockout pest control does an…read moreoutstanding job spraying . He's very personable and discusses your needs and recommends areas not previously thought of during this rainy hot summer. Jordon is a pleasure to work with. He takes the task at hand seriously and you know by observing him at his job you are getting the best protection for your money. Jordon is exceptional at his job. Terry Thomas 7 year user of Knockout Pest Control Jacksonville Florida.

Company does a good job with keeping the pests at bay. They come out when needed but need to ask…read morethem to knock down webs.

Too expensive and too many bad reviews couldn't trust them. Don't like big companies.read more

Customer service was professional, polite, and made canceling my account quick and easy.read more

Quick response to a scare and didn't recommend unnecessary treatment! Spent a long time educating…read moreme on prevention methods. Thank you!

Honest quality service! Had a major infestation, and Bug Evictors evicted! My property is protected…read moreand I can sleep easy at night! Would highly recommend to all friends and family!

Save yourself the disappointment. Techs don't show up, don't call, and when you call them, they…read morepush it off until the "next" visit. We had more ants, wasp nests, and more weeds after one year than when we hired them. No shows and ineffective, incomplete treatments are typical. They also sneak in unapproved charges while refusing to treat your lawn. Don't bother. You'll thank me later.

DO NOT USE THIS COMPANY Had an issue with a tech coming to…read moremy house and called and filed a complaint on him and they sent hem back to my home multiple times after calling and asking them to stop because he was creepy and stalking my house. Beware who you let into your house from this company, management will just hang up on you when you have an issue or cancel your services when you try to protect yourself.

We are on Amelia Island and This is simply the best pest services i have ever used! Why? They are…read moreAttentive! They are RESPONSIVE! They make recommendations! They are KIND! They are problem SOLVERS & FIX THE PROBLEM! This is an OWNER run business! Thats a big difference. Jennifer does get involved when needed. She takes every concern to heart and has NEVER belittled or minimized any of our concerns! I cant speak highly enough! Thank you!

This is the pest control company you want to hire. It's owned by a prominent industry insider, who…read moresits on boards, knows how things work, and is a high integrity human being. She helped me navigate some troubles with dishonest pest control companies and techs. Lindsey Pest Services is a rare find and worth every penny. Congrats on finding the best pest control company in town!

Highly Recommend Turner Ground Service…read more We had Turner Ground Service come out to tear down a building for us, and we couldn't be happier with the job they did! The building was very close to our fence, so we were a little nervous about the possibility of damage, but they handled everything with incredible care and didn't cause any damage at all. They were professional, efficient, and had the entire job done and were in and out in just a little over an hour! If you're looking for someone who knows what they're doing and gets the job done right, we highly recommend Turner Ground Service! Great work and great service!

I was a Turner Pest Control customer for 11 years. I have now canceled all services -- pest control…read moreincluded -- and this is why. On March 30th, a technician performed a granular fertilizer application on my entire lawn (or so they said they did). Their own inspection report (Invoice #A621944902) documents Time In: 1:40 PM, Time Out: 1:47 PM -- a 7-minute job. The result was uneven, striped fertilizer coverage across my lawn. See my photos. I reported the issue. A return visit was scheduled for April 30th. No one showed, and no one called. When I followed up this week, I was told a manager would contact me upon arrival. A technician arrived on May 7th and performed a re-treatment, but no manager appeared, and no one addressed the damage or took any accountability. Their pest control service is competent. But this company wasted my time, damaged my yard, and never took responsibility. I shouldn't have to fight this hard for a service I'm paying for. I would not recommend Turner's lawn care program, and I no longer trust them with any of my services.

We have all of our services done by B&B Exterminating. We live in a community in St. Augustine, FL…read morecalled Palencia North. The services we contract for are our lawn care, annual pest control & termite Bond, and have been with them since 2015. Their customer service is wonderful and their staff are the best I've come across. I highly recommend them. Monica G.

I hired B&B Exterminating to handle a German cockroach issue. I paid $45 every single month for a…read morefull year, followed every instruction they gave me, and maintained a spotless home. Despite 12 months of professional 'treatments,' the roaches are still here. After spending over $500 with no resolution, I decided to cancel. Now, they are harassing me over a final $45 payment for a service that never worked. It's incredibly disappointing to be chased for money after I've been so patient with their lack of results. If you want a company that actually solves the problem, look elsewhere."