My wedding dress for my elopement was altered exactly how I envisioned. I had the front hemmed…read moresince it was a bit too long, added bustles to the back, and had the sides taken in slightly for a more fitted look. The consultation was very helpful in finalizing the details and pricing, and I appreciated the discount for paying in cash. They set a clear pickup date and time, and at the final try-on I was extremely happy with the result. I would definitely recommend them for wedding dress alterations! Just be sure to allow at least two months specifically for wedding dress alterations, as noted on their website.

Excellent alteration service at a very reasonable price. The quality of the work was great, and the…read moreentire experience was smooth and professional. On top of that, they were genuinely kind and a pleasure to work with. I highly recommend them for anyone needing alterations.

Jacquie was referred to me recently by my longtime seamstress who cannot take on new business right…read morenow. I brought two pairs of dress shorts to Jacquie to see if she could salvage them as I had gained weight and couldn't wear them. With the summer here, I didn't want to lose these shorts which are part of two important summer outfits I've long-depended on. Jacquie or her assistants did a terrific job on the shorts and saved these outfits! One of the shorts is a rare Hawaiian design. I will bring all my clothes that need alterations to Jacquie and look forward to doing more business with her!

I've been meaning to take some clothes here for years but never get around to it. As I've gotten…read moreolder I've acquired some beautiful articles of clothing that are too delicate and irreplaceable to entrust to just anyone. I was amused that this operation is patronized by some Silicon Valley giants such as Ms Sheryl Sandberg-as I've learned reading other testimonials here. Well-if it's good enough for them, it must be good enough for me-albeit on a pay day. Their pricing is-yes, to the untrained eye, a tad pricey-but you get what you pay for. For special items, this is the place to be. I brought a silk dress that needed to be hemmed and the bust adjusted. I regret not remembering the lady who helped me but she was very friendly, gave me her expert recommendation, had a little chat and she sent me away. I did ask for a quote before I left and I felt it was reasonable given the delicate material and significant adjustments. I appreciated having a private room to myself and seamstress. I noticed they had shoes available of varying heights to simulate what it might look like alog with hair clips etc. Theres a platform they have you stand on so they can be at eye level to the hem if needed without crouching too low. These ladies/ folks are the real deal. Pro tip: there is parking available for customers past their shop in case street parking is complicated.

Amazing and exactly what I needed! Helped to take in my…read moredaughter's prom dress and change up some of the design. She actually removed extra pieces of fabric from the front of the dress to the side and back. The dress came out beautifully and it was done on time and at a reasonable price. The challenges worth overcoming: it's a small shop with limited hours and located upstairs (no elevator). Definitely bringing ANYTHING back to her that I need help with!

There is stubborn attitude there which makes it hard when you are trying to tell them that the work…read morethey did was untidy. I had pants hemmed and - First: the length was not altered to the spot it was pinned at. She folded it twice and pinned it, but altered it to the one fold. Second: the original hem was used and it is placed there so untidily. I have had original hems done on jeans before and the finish is seamless. This is a clunky unfinished look - very bad. Third: This is on me - I went to this place becasue they were the cheapest, but I got what I paid for. And now I have to go to another place to redo this mess. I will not go back again. I understand the untidy work, but she needed to own it and not be 'this is how we do it here' with her attitude.

My dress was way too big right before my grand opening, and I was nervous about the result. He did…read morean amazing job! So glad I found this place. I'll definitely come back for any alterations. Now I understand why he's so busy! Thank youu very much for amazing service!! My dress was way too big right before my grand opening, and I was nervous about the result. He did an amazing job! So glad I found this place. I'll definitely come back for any alterations. Now I understand why he's so busy! Thank youu very much for amazing service!!

I meant to post this the first time I went, but absolutely have to now!…read more The first time I went I hadn't been to a tailor since I was a kid and was a bit nervous about what to expect as I don't think I always know what "well-tailored" looks like and I'm not the most fashionably knowledgable person to say the least. I was immediately greeted by Ali who treated me kindly, professionally, and guided me through the process with the immense range of clothes I brought from pea coats to jeans to suede jackets. Everything he did was fantastic and looks like it was hand-crafted for me. All prices were more than reasonable and I got all sorts of new things to wear. I should have posted a review then but I absolutely had to after my latest. On Tuesday, I tried on a dress I was intending to wear at a wedding that I leave for on Thursday and noticed to my dismay it did not fit how I wanted and was too low-cut. I immediately ran over in a complete panic to see if it was even possible to fix in... one day. It's a silk/satin fabric with a unique cut so I wasn't optimistic. Ali took it in stride and finished it IN ONE NIGHT. He did an incredible job, was super respectful and considerate when trying to figure out what adjustments to make, and I'm so grateful! Any time I ever have tailoring, I know who to go to and can't recommend him enough. THANK YOU!!!

Service really stands out here! The owner is very kind and straightforward, and communicates…read moreclearly in advance if there are any issues. The clothes are ready on time, and the packaging is neat and careful--you can tell they put a lot of effort into it. This will definitely be my go-to dry cleaner from now on.

I have been a longtime Atherton Dry Cleaning customer, probably 15+ years, and while I'd never…read moreposted a review, we knew and were known by Angela and Stanley Shu, the wonderful former owners. If I'd posted then, it would have been 5 stars. One time they made a mistake - my 2 (very) expensive and relatively new Canali flat-front dress pants were picked up by another customer. When I inquired and showed Angela the claim check, she worked really hard to find my clothes - using cameras (she sent me a screenshot showing me dropping them off, to confirm) she made customer inquiries, calling customers who may have picked up same day, or with similar claim numbers. And it took her 15 days (giving me periodic updates), but she literally tracked my clothes to another customer. And I got them back. What really satisfied me wasn't my relief in not losing some rather expensive pants, but the level of concern and customer service that Atherton Cleaners showed. And it was the same with Stanley , who was often working customer drop off and pick up on Saturdays which is usually when my wife or I stopped in. In addition to doing a good job, the Shu's sincerely cared about their customers, and knew them personally. BUT, Angela and Stanley retired in early 2025. The new couple who bought out Atherton Cleaners are perfectly nice people, but unfortunately, they do not share the same customer values that Stanley and Angela showed for many, many years. We continued to use Atherton Cleaners, but recently I dropped off a French blue Boss dress shirt. I'd worn it to an event that I participated in on a Friday, dropped it off on Saturday. A week later my wife picked it up, and the new owner gave it back with what I can only describe as a severe, vertical and horizontal tear along the shirt's button placket. The owner stated that the shirt came in that way, which was simply untrue. And he denied that the rip was caused by their laundering or pressing equipment. It would have been difficult for me to create such a specific tear (see photo). And he pointed out to my wife that it was dirty, which is of course why we brought it in! My issue is not that they didn't offer to pay for the shirt. The shirt was expensive when I bought it, but it was several years old, and it was starting to wear, although it looked nice when cleaned and it had no tears or damage when I brought it in that day. It was just worn (probably twice before cleaning), unpressed and was developing some ring around the collar. My issue was their unwillingness to just tell the truth, which was "I'm really sorry, our machine ruined your shirt". In truth, I'd probably not have asked for them to replace the shirt, because I'd realized I needed to buy a new French blue dress shirt. But as a customer, having the business look you in the eye and tell you it's your fault shows a complete lack of accountability. It's not about whether you make a mistake or not - every business makes mistakes. I make mistakes. It's just owning them and letting your customers know that you care and commit to doing better. I've decided to take my business elsewhere, and I'm disappointed in the transition from the 5-star customer service days of Angela and Stanley's Atherton Cleaners to the newer, much less customer focused Atherton Cleaners.

We have used dry cleaning and laundry service at Santa Fe, New York City, Denver, and Steamboat…read moreSprings, CO and we find that the best is this Menlo shirt laundry. The shirts have been perfectly done each time as well as the dry cleaning. We have used them for 38 years and the result has been outstanding every time. And Debby, the owner, has always been warm and welcoming. I highly recommend This laundry and dry cleaning service.

Nice people. Good job cleaning and ironing. A little expensive but definitely worth it.read more

Fixed my Ralph Lauren cashmere sweater! Very pricy and 2 1/2 months wait!…read more The store is not very friendly! Will not go back! If you are desperate , yes! The old Palo Alto store is better but gone!

I dropped off a sweater for a small reweaving repair in February. Having never heard a word from…read morethem I stopped by in April, they couldn't find it but assured me they would find it and call me. I waited and heard nothing. I went back in June this time spoke to the owner who again assured me she would find it and call me. . . its been several more weeks and zero follow up.

I recently had some alterations done here. Hemming, taking in pants, repairing clothes. Everything…read morewas done beautifully and professionally. Even a t-shirt I had shortened was sewn with a double seam like a new one. I have had excellent dressy clothes alterations done in the past as well. Also, Carolyn is a kind, sweet woman to work with. Highly recommended!

I've been going here for years and couldn't be happier with all the work they've done for me over…read morethe years. From fixing holes in my sweaters to larger projects, they are high quality work at a reasonable price and in a timely fashion. Highly recommend.

Tailor Maid deserves to lose your business. I loved this tailor and used them innumerable times,…read morebut I stopped after a little spot of red nail polish was on the front of a brand new dress that Tailor Maid finished altering. An apology and even one free hem would have probably placated me (though a fraction of the cost of the dress. Instead she said she was not responsible. I have never used red nail polish in my life but MOST importantly, if I had dropped off the new dress with red polish, the owner (perhaps the person who pinned the dress), would have flagged it!! She and you potential customers know this to be true. I waited an entire year to post this, thinking the owner Marissa mght contact me. They lost my business. BUT I knew I must encourage others to speak up for people who sometimes do not have the words or time to stand for justice. They are very busy and you MUST take your business to Savannah or any other tailor in the area. Again, Tailor Maid deserves to lose your business.

Nina saved me! She is the best! I have had Nina alter many…read morethings over the years, but she really showed her excellence, wisdom, compassion, and overall know-how and experience when I brought her my mother of the bride dress to fix - exactly one week before the wedding. The upscale store that sold me the gown had free tailoring, and after four or five tries and my despair that it still didn't fit right and they weren't listening to me, I politely gave up and walked the gown over to Tailor Made. Nina thoughtfully figured out what the issue was and dropped everything to fix it for me, which was pretty complicated and took a few days. She solved what seemed like an impossible problem and what the store seamstress had told me was all "in my head." I will never again have that store tailor anything for me but will instead bring it right over to her. Thank heavens for Nina!!

This place is great. Location is convenient and they have a small parking lot but there's generally…read morespace available. Staff is also friendly. They provided a quick and quality service for my suit and shirt.

We got hubby's suits dry cleaned here awhile back. The service is great and the owners are super…read morefriendly. The suits came back great; clean and fast and we were super pleased with everything!